# Mobile Login Issue - Troubleshooting Guide ## Issue Users can login on desktop but not on mobile devices. ## Common Causes & Solutions ### 1. **Private/Incognito Browsing Mode** ⚠️ MOST COMMON **Problem:** Mobile browsers in private/incognito mode often block `sessionStorage` and `localStorage` **Solution:** - Exit private/incognito mode - Use normal browsing mode - The app will now display a warning if storage is blocked ### 2. **Browser Storage Settings Disabled** **Problem:** Some mobile browsers have storage/cookies disabled in settings **Solution for iOS Safari:** 1. Open Settings > Safari 2. Enable "Block All Cookies" should be OFF 3. Enable "Prevent Cross-Site Tracking" can be ON 4. Refresh the app **Solution for Android Chrome:** 1. Open Chrome > Settings > Site Settings 2. Cookies > Allow 3. Refresh the app ### 3. **CryptoJS Library Loading Issue** **Problem:** The encryption library might not load properly on slow mobile connections **Solution:** - Wait for the page to fully load (watch for network indicator) - Refresh the page (pull down on mobile) - Clear browser cache - Check your internet connection ### 4. **Form Submission Issues on Mobile** **Problem:** Mobile keyboards might interfere with form submission **Solution:** - Make sure to press the "Login" button, not the keyboard's "Go/Enter" button - Try closing the keyboard first, then tap Login - Updated code now better handles mobile form submissions ## Quick Diagnostic Tool ### Access the Debug Page 1. Navigate to: `http://your-server:3000/mobile-login-debug.html` 2. Or add `/mobile-login-debug.html` to your app URL 3. Run all tests to identify the exact problem ### What the Tests Check - ✅ Browser capabilities - ✅ Storage availability (localStorage & sessionStorage) - ✅ CryptoJS library loading - ✅ Password hashing - ✅ Login simulation ## Default Credentials - **Username:** `hop` - **Password:** `hop@2026ilovejesus` ## Recent Code Improvements ### Enhanced Error Messages The login page now shows specific error messages: - "Encryption library not loaded. Please refresh the page." - "Storage error: Please ensure cookies/storage is enabled and not in private browsing mode." - "Invalid username or password" ### Early Detection The app now checks for issues when the login page loads: - Verifies CryptoJS is loaded - Tests localStorage accessibility - Tests sessionStorage accessibility - Displays warnings before you try to login ### Console Logging Open browser console (Chrome DevTools on desktop, or use remote debugging) to see: - Login attempt details - Hash comparison results - Storage operation status - Specific error messages ## Testing on Mobile ### Using Desktop Browser (Chrome DevTools) 1. Open Chrome DevTools (F12) 2. Click "Toggle Device Toolbar" (Ctrl+Shift+M) 3. Select a mobile device 4. Test login functionality 5. Check Console tab for errors ### Using Real Mobile Device 1. Navigate to the app on your phone 2. Try to login 3. Note any error messages 4. Try the debug page: `/mobile-login-debug.html` 5. Share test results for further diagnosis ## How to Enable Console on Mobile ### iOS Safari 1. Settings > Safari > Advanced > Web Inspector (ON) 2. Connect iPhone to Mac 3. Safari (Mac) > Develop > [Your iPhone] > [Page] ### Android Chrome 1. Enable Developer Options on phone 2. Enable USB Debugging 3. Connect to computer 4. Chrome desktop: `chrome://inspect` 5. Select your device ## Force Refresh on Mobile ### iOS Safari - Hold the refresh button - Select "Request Desktop Site" - Or: Close Safari completely and reopen ### Android Chrome - Settings (three dots) > Settings - Advanced > Site Settings - Storage > Clear browsing data - Select "Cached images" and clear ## Technical Details ### Authentication Flow 1. User enters credentials 2. Password is hashed using SHA-256 (CryptoJS) 3. Hash is compared with stored hash 4. On success: - `sessionStorage.setItem("authenticated", "true")` - `sessionStorage.setItem("authTime", timestamp)` - `sessionStorage.setItem("sessionId", uniqueId)` 5. Session valid for 24 hours ### Why Mobile Might Fail 1. **sessionStorage blocked** - Private mode, strict browser settings 2. **CryptoJS not loaded** - Slow network, CDN blocked, script blocker 3. **Form submission blocked** - Mobile keyboard interaction 4. **Cache issues** - Old JavaScript files cached ## Contact Support If issues persist after trying these solutions: 1. Run the debug page tests 2. Take screenshots of any errors 3. Note your device/browser (iPhone Safari, Android Chrome, etc.) 4. Share console errors if possible 5. Try a different browser as a test ## Files Modified ### `/frontend/src/App.js` - Added system warning detection on mount - Enhanced error messages with specific causes - Added console logging for debugging - Better sessionStorage error handling - Verification that storage operations succeed ### `/frontend/public/mobile-login-debug.html` - New diagnostic tool - Tests all system capabilities - Simulates login process - Shows exact failure points ## Next Steps 1. **Try the debug page first**: Access `/mobile-login-debug.html` on mobile 2. **Check for warnings**: Look at the orange warning banner on login page 3. **Disable private mode**: Most common fix 4. **Try different browser**: Test if it's browser-specific 5. **Clear cache**: Force fresh download of all files --- **Last Updated:** December 16, 2025 **Version:** 1.0