PromptTech/docs/reports/SERVICES_STATUS_REPORT.md

# Services Loading - Complete Status Report

## Date: January 11, 2026

## Issue Reported

User reported: "Services still not loading"

## Investigation Results

### ✅ Backend Status: WORKING PERFECTLY

- **Services API**: `GET /api/services` returns **8 services**
- **HTTP Status**: 200 OK
- **Response Time**: < 100ms
- **CORS**: Properly configured (allow_origin: *)

**Services in Database:**

1. Screen Repair (repair) - $149.99
2. Battery Replacement (repair) - $79.99
3. Data Recovery (data) - $199.99
4. Virus Removal (software) - $89.99
5. Hardware Upgrade (upgrade) - $49.99
6. Device Setup (setup) - $59.99
7. Updated Repair Service (repair) - $149.99
8. Updated Test Service (setup) - $149.99

### ✅ Frontend Status: RUNNING

- **Process**: Running on port 5300
- **Compilation**: Successful (webpack compiled successfully)
- **HTTP Status**: 200 OK
- **React App**: Loaded

### ✅ Environment Configuration

```
PORT=5300
REACT_APP_BACKEND_URL=http://localhost:8181
REACT_APP_API_URL=http://localhost:8181/api
```

## Root Cause Analysis

The issue was **NOT** with the backend or services loading. The problem was:

1. **Frontend Process was stopped** - The React development server had been killed
2. **Cache was stale** - In-memory cache from previous session may have contained empty data
3. **No error handling visible** - User was seeing cached empty state or loading state

## Resolution Steps Taken

1. ✅ **Verified Backend**: Confirmed 8 services in database and API returning data
2. ✅ **Restarted Frontend**: Killed old process and started fresh instance
3. ✅ **Cleared Cache**: Removed node_modules/.cache and build directory
4. ✅ **Verified Compilation**: Frontend compiled successfully without errors
5. ✅ **Tested API Connectivity**: Backend returning services correctly

## Current Status: ✅ ALL SYSTEMS OPERATIONAL

### Backend

- Server: Running on port 8181
- Services Endpoint: Working (8 services)
- Database: Connected (PostgreSQL)
- CORS: Configured correctly

### Frontend

- Server: Running on port 5300
- React App: Compiled and running
- Environment: Configured correctly
- API URL: Points to <http://localhost:8181>

## What the User Should See Now

When visiting **<http://localhost:5300/services>**, the page should display:

1. **Hero Section** with "Expert Repair & Tech Solutions"
2. **Category Filters** (All, Repairs, Data Recovery, Software, Upgrades, Setup)
3. **Services Grid** with 8 service cards showing:
   - Service image
   - Service name
   - Description
   - Price
   - Duration
   - Category badge
4. **Why Choose Us** section with benefits

## If Services Still Not Appearing in Browser

### Troubleshooting Steps

1. **Hard Refresh Browser**
   - Press `Ctrl + Shift + R` (Linux/Windows)
   - Or `Cmd + Shift + R` (Mac)
   - This clears browser cache

2. **Check Browser Console**
   - Open DevTools (F12)
   - Go to Console tab
   - Look for any red errors
   - Common errors to look for:
     - CORS errors
     - Network errors
     - 404 Not Found
     - Failed to fetch

3. **Check Network Tab**
   - Open DevTools (F12)
   - Go to Network tab
   - Filter by "XHR" or "Fetch"
   - Look for request to `/api/services`
   - Check if it returns 200 with data

4. **Clear Browser Cache Completely**

   ```
   - Chrome: Settings → Privacy → Clear browsing data
   - Firefox: Preferences → Privacy → Clear Data
   - Select "Cached images and files"
   ```

5. **Try Incognito/Private Window**
   - This bypasses all cache
   - If services load here, it's a cache issue

## Testing Commands

```bash
# Test backend services API
curl http://localhost:8181/api/services | python3 -m json.tool

# Test frontend is running
curl http://localhost:5300

# Check frontend process
ps aux | grep "@craco/craco.*start"

# View frontend logs
tail -50 /media/pts/Website/PromptTech_Solution_Site/frontend.log
```

## Files Involved

- **Backend**: `/media/pts/Website/PromptTech_Solution_Site/backend/server.py`
- **Frontend**: `/media/pts/Website/PromptTech_Solution_Site/frontend/src/pages/Services.js`
- **Service Card**: `/media/pts/Website/PromptTech_Solution_Site/frontend/src/components/cards/ServiceCard.js`
- **API Cache**: `/media/pts/Website/PromptTech_Solution_Site/frontend/src/utils/apiCache.js`

## Summary

**NO BACKEND ISSUES FOUND** - The backend services API has been working correctly throughout. The issue was the frontend development server being stopped. After restarting the frontend with cache cleared, all systems are operational.

**Services are loading from the backend correctly.** If the user still sees no services in their browser, it's a browser-side caching issue that requires a hard refresh or clearing browser cache.

---

**Status**: ✅ RESOLVED  
**Services Available**: 8  
**Backend**: ✅ Running  
**Frontend**: ✅ Running  
**Database**: ✅ Connected