Automatic Discount Tips and Rules

How Do I? | Discount Pricing Overview | Discount Reports

Set up a new discount
Inactivate or edit a discount
Print discount price tags
Apply discount pricing to sales
Customize my discount pricing list

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General Discount Tips

- Discounts set up in Price manager do not change your inventory item prices. They are applied only at the time of sale or on a customer order when active.

- To view discount price information, select Edit Discount, and then navigate to the items page of the Edit Discount wizard. You can then customize the columns in the item list to include both the regular and discount prices for each of the price levels included in the discount. In the sample shown, the discount is being applied to both the Regular Price and the Sale price levels, so the discount price column for each has been added to the column display.

- To see the regular and discount prices of an item at all selected price levels without adding columns for each, rest your mouse pointer over the Regular Price Discount column:

Conflicting Items Rules

- The same item is never allowed in two active, unscheduled discounts. Point of Sale will force you to remove the item from one of the discounts.

- An item can be included in multiple scheduled discounts or in a combination of scheduled and active unscheduled discounts at the same time. However, this may result in a discount conflict and Point of Sale will alert you with messages and by adding icons to the discount record and item list. Hover your mouse over an icon for additional information.

- A yellow warning icon is more serious; it typically means that the item is in two currently active discounts. To resolve the conflict, remove the item from one of the discounts or change the schedules so they don't overlap or make one of the discounts inactive.

- A yellow warning icon could also be alerting you that the discount price is higher than your normal inventory price. Review the discount price to ensure it is what you had intended.

- A blue information icon means the same item is included in another future discount. This doesn't demand your immediate attention, but you should be aware of the condition as it could become a conflict if the future discount begins before this one ends.

- If an item is in multiple active discounts when you sell it, Point of Sale follows these rules in determining which of the discounts to apply. Only one of the discounts is ever applied.

- A scheduled discount takes priority and is applied over an unscheduled discount

- Among two scheduled discounts, the one with the later start date takes priority and is applied

- See complete discount priority rules, including interaction with other discount types, here