Reversing and Correcting an Adjustment Memo

Finding a Memo | Adjustments Overview

Basic

Saved memos are permanent records that cannot be deleted. To undo an adjustment, you must create a new adjustment.

A quick way to accomplish this is to reverse the original memo, which automatically creates another adjustment to cancel the effect of the original.

To reverse a memo:

1. In your adjustment history list, highlight or display the memo that you want to reverse.

2. Select Reverse from the I Want To menu.

The Reversing Document dialog is displayed.

3. Confirm or enter your name in the Associate field.

4. Select OK.

If necessary, the original memo can then be copied and the copy edited to create a new, corrected memo.

Notes:

- Reversing a memo does not alter the original memo; other than marking it as Reversed in its Status field. Instead, a second memo is created that has the opposite effect on inventory. For example, reversing a quantity memo that removed three units of an item from inventory will add three units back to inventory.

- Reversing a cost memo creates a new memo that reverses the total dollar amount of the original cost adjustment. It also adjusts the current average unit cost in inventory for each included item.

- When completed, the original memo will be marked Reversed in the Status field. The new memo that is created will be marked Reverse in its Source field and Reversing in the Status field.

- If an item listed on a reversed memo has been deleted from inventory, the reversing action adds it back to inventory. Learn more

- If integrated with QuickBooks Desktop financial software and if the original memo has already been sent to QuickBooks Desktop, then the reversing memo is also sent as part of the next consolidated inventory adjustment cancelling the effect of the original. The original financial entries are not edited or removed. If the original document has not yet been sent, then both are flagged and neither is sent, so there will be no entries made in your financial software for the transaction.

- (Pro w/multiple stores) A remote store can only reverse a memo up until the time it has been sent to Headquarters. After that time, the memo can still be reversed at Headquarters. In the case of a quantity memo, a remote store can also create a new memo adjusting the quantity back to the original value to undo the effects of the original.

Related Topics

Creating a memo manually