Work Orders: Defining a Discount for Warranty Work

Field Descriptions | Tips for Using Work Orders

Pro

If you do warranty work, you may have to list repair parts or labor at a reduced or zero price on the work order. Yet you may want the actual time/items listed for purposes of tracking and billing to the manufacturer. One way to accomplish this is to define an additional item discount type called "Warranty".

When you list items for warranty work on a work order, you can give a discount (100% if repair completely paid by warranty) and select warranty in the Discount Type field. When you need a report of warranty work competed, run the report filtered by the discount type "Warranty".

Item discount types are defined on the Sales > Discounts page of company preferences.

Related Topics

Customer order overview