Upgrade a Point of Sale Workstation to Microsoft Windows Vista

Help & Support Resources

Note: You may not be able to access this topic immediately after installing Windows Vista. If you intend to upgrade to Vista in the near future, we recommend you print this topic for reference.

Point of Sale 10.0 is compatible with the Microsoft Windows VistaTM operating system. However, due to new security features implemented in Vista, the first time you start Point of Sale after upgrading to Vista you will be prompted to grant permission for Point of Sale to start its database service. You must be signed into Windows as a user with Administrator rights to grant this permission.

To upgrade an existing Point of Sale 10.0 computer to Windows Vista:

1. Complete pending activities, such as settling credit and debit card sales and exchanging data between stores and with your QuickBooks financial software.

2. Make a backup of your Point of Sale company data.

3. Install Windows Vista.

4. Start Point of Sale. You will receive a Point of Sale message advising you that your permission is required to continue.

5. Select Start Service.

Windows will then display a User Account permissions dialog. This dialog may vary depending on your system settings and your user level. View example Windows dialog.

6. If the Windows dialog includes a password section, select an Administrator-level user and enter your password.

7. Select OK or Continue.

8. If you use remote data sharing (RDS) to exchange data with QuickBooks financial software, download and install the Vista-compatible version of RDS. Learn more.