Store Exchange: Resend Files

Automatic Recovery | Store Exchange Overview

In cases of lost, corrupted, or missed mailbags, Point of Sale will automatically recover and resend necessary files in the next Store Exchange to synchronize your stores.

However, they may be circumstances, such as when a store has restored from a backup file that isn't current, that you may need to manually resend files between Headquarters and remote stores. Files can be re-sent in either direction.

The following information is included when using this option.

From remote store to Headquarters:

Specify a date; all documents and records made or edited on or after that date are re-sent.

- Transactional documents (receipts, vouchers, memos, transfer slips)

- Drawer count reports

- Employee time records

Resending documents to Headquarters will update inventory and add the documents to the appropriate history lists.

From Headquarters to remote store:

- Inventory (entire)

- Customer list (entire)

- Company preferences

- Price changes/discount records (Price Manager)

- Open purchase orders

To resend files:

1. At the Server Workstation, select Utilities > Resend Files from the File menu.

2. Remote Store: Indicate a resend date; all documents and records made on or after the specified date will be included.

3. Select Resend.

The Store Exchange Send Files window is opened.

4. Specify the store(s) and communication methods for this exchange and then select Send.