QuickBooks Connection Wizard: QuickBooks is Not Running

Financial Exchange Overview | Troubleshooting

If the Wizard cannot detect QuickBooks running, it is most likely due to one of the following conditions:

If QuickBooks is installed on this computer only:

QuickBooks has not been started. Launch QuickBooks, open your financial company file, and then try connecting again. If you want to connect in the future even if QuickBooks is not running, set your QuickBooks Integrated Application preferences to allow automatic login. How do I?

If QuickBooks is installed both on this computer and on another networked computer:

QuickBooks may be running on the other computer. Close QuickBooks on the other computer and launch it on this computer, opening the company file on the other computer across the network and then try connecting again. If you want to connect in the future even if QuickBooks is not running, set your QuickBooks Integrated Application preferences to allow automatic login. How do I?

If QuickBooks installed only on another networked computer, and you have set up to use remote data sharing:

With the remote data sharing configuration, you must have QuickBooks running on the other computer and your company file open. You must also have the RDS Server application running on the other computer and the RDS Client application installed on this computer. Learn more.

Fore more information about configuring your QuickBooks installation for Financial Exchange, refer to the User Guide that accompanied your Point of Sale software (or view an electronic version here).