Work Orders: Using Service Items

Order Field Descriptions | Tips for Using Work Orders

Pro

Service items are defined in inventory and typically are used to list labor charges to complete the job. Use normal new item procedures to define service items in inventory, selecting the S ervice item type.

Use the following guidelines in defining service items in inventory:

- You cannot enter an inventory on-hand quantity for a service item. Service items always have a zero on-hand quantity, since they are non-merchandise items.

- To charge for labor, enter a description of the labor in the Description 1 field and a price equal to what you charge per hour (or per job). If you charge by the hour, you can charge for partial hours by listing the labor item on a work order and entering a decimal quantity, e.g., 0.5, 2.75, etc. Point of Sale will calculate the correct labor charge.

- Generally, service items have no cost, but there may be exceptions, such as when you outsource the work and pay the third party a fee for the service. Make an entry in the item Cost field if this is the case.

- You may want to map custom Income and Cost of Goods Sold (COGS) accounts on the Additional Info tab of the item form so the charges (when recorded on a receipt) are posted to your financial software in the manner you prefer.

Related Topics

Customer order overview