Handling Error Messages

Troubleshooting | Help & Support

Point of Sale displays a variety of messages to alert you to potential issues related to your current activity. These messages will fall into one of the following categories:

Information: Provides tips or information that may be beneficial for you to know, but generally do not require immediate action.

Question: A decision or response from you is necessary to proceed.

Problem: These messages are often presented in a problem/solution format. Complete the steps outlined in the solution to correct the problem and allow the activity to be completed.

Warning: Serious condition that requires immediate action to prevent loss of data.

Read the message carefully and follow any instructions provided.

Example: