Financial Exchange Activity Log

Overview | Financial Exchange Reports | Troubleshooting

The Financial Exchange activity log allows you to review the details of the data shared between Point of Sale and QuickBooks Desktop. It summarizes the data that has been imported, added, and updated between the two programs.

The activity log is a useful tool for troubleshooting problems that arise during Financial Exchange and can help you locate problematic data.

If an error occurs, you will see a problem message in the Financial Exchange summary window.

To view the Activity Log:

1. Select View Activity Log from the Financial Exchange summary window or at anytime from the Financial menu.

The Activity Log dialog is displayed, showing the log for the current date.

2. To view the log for a different date, select a date from the left side of the window, and a time of day to narrow the entries even further.

- To see only the errors in the displayed log, select S how Errors Only.

- Click on a blue hyperlink, if available, to view the corresponding record or transaction in Point of Sale.

- To print the log, select P rint.

3. When finished reviewing logs, select Close to exit the dialog.

Notes:

- Logs for individual exchanges can be viewed one at a time. If data is shared multiple times a day, a separate time-stamped entry is made for each exchange.

- With each new exchange, entries older than 30 days are purged from the log.

Related Topics

Financial Exchange at End of Day

Data recovery in QuickBooks Desktop