Sales Overview

How do I?

Make a sale Add items to receipt Edit receipt items Add customer to receipt Change receipt price level Give discounts Collect sales tax .. Take payment... | Sell gift card or certificate Hold or cancel a receipt Print gift receipt Take return or exchange Pay cash out of drawer Sales history tasks... Setup & troubleshoot...

Sales and returns/exchanges are recorded on receipts:

- Sales receipts record merchandise sales and returns/exchanges.

- Payout receipts record money paid out of the cash drawer for various reasons.

- (Pro) Deposit receipts record deposits taken on customer orders. Deposit receipts are discussed in the customer order topics.

Saving a receipt removes the sold items from inventory (or adds them back, in the case of a return) and places the receipt in your sales history list. Saved receipts are permanent transactional documents that are drawn upon for reports and can be edited (informational information only) or reversed, but never deleted.

Multi-Store Notes

- All basic receipt features are available at all stores. In addition, Headquarters can make receipts to sell or return merchandise for other stores.

- Each store can setup, process, and settle credit/debit card transactions locally. In addition, each store can set many of its own sales preferences.

- Each store maintains its own sales history, which contains all saved receipts made at that store. At Headquarters, the sales history file also contains all receipts that were made at remote stores and sent to Headquarters via Store Exchange. This allows Headquarters to run multi-store reports including all company sales information.

Handling Sales Returns and Exchanges

Merchandise returns and exchanges are recorded on receipts, in the same manner as sales. The returned quantity is simply entered as a negative number.

Learn more about Returns and Exchanges.

Related Topics

Set sales preferences

Receipt field descriptions

Security rights for receipts

How receipts are transferred to QuickBooks Desktop financial software