Delete a Customer Order

Locate an Order | Refund a Deposit | Edit an Order

Pro

Customer orders can be safely deleted at any time as long as no deposit balance exists, .

To delete a customer order:

1. Select or display the customer order(s) you want to delete. How do I select multiple orders?

2. Select D elete from the I Want To Menu.

If the customer order has a remaining deposit balance, it cannot be deleted until you refund the deposit. Point of Sale will alert you if this is the case.

Notes:

- Typically, a customer order is deleted after all the ordered items have been sold (Qty Due = 0) and the order closed. The sales receipt provides a permanent record of the transaction.

- Deleting a customer order removes it from the corresponding customer order list and from the customer's history (although the sales receipt remains).

- You are not required to delete customer orders after they have been filled, but if there is little chance youll ever want to view or copy it in the future, you may want to delete it just to keep your order list compact. Once deleted, a customer order cannot be recovered.

Related Topics

Fill an order (selling items)

Customer order overview