Sell or Recharge a Gift Card

Redeem a Gift Card | General Payment Procedure

Gift cards are sold or recharged on sales receipts. Up to three gift cards can be sold on a single receipt. The gift card item and sales amount are printed on the customer receipt.

This topic applies to users of the QuickBooks Desktop POS Gift Card Service. What if I use another Service?

To sell or recharge a gift card:

1. Start a new receipt with or without other items listed.

2. Swipe the gift card while in the Enter Items field on the receipt. Alternatively, type Gift Card and then press <Enter> to add a gift card to the receipt item list.

3. In the window displayed, enter the gift card sale amount and swipe the gift card (or manually enter the card number) and then select OK.

4. Repeat for additional gift cards, up to three on the receipt.

5. Use general payment procedures to accept the amount due or give change until the Payment Complete message is displayed.
   Point of Sale connects to the Gift Card Service and updates the balance for the card(s). Progress and confirmation messages are displayed.

6. Save/print the receipt.

Notes:

- Price (sale amount) is the only editable field when listing a gift card on a receipt as an item. To sell multiple cards, enter each as a separate item.

- If authorization of the gift card fails for some reason, the card is removed from the receipt.

Related Topics

Check a gift card balance

Replace a lost gift card

Correct or clear payments

Gift Card Service overview