Set Up a Pole Display

Preference Instructions | Compatible Pole Displays

This information applies to the Pole Display page of workstation preferences.

It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware preferences pages.

1. Select your pole display model from the drop-down list.

In the Connected to field, select the port the pole display is connected to (a serial port, which is also called a COM port, or a USB port).

2. In the Message Displayed Between Sales area, enter text in Line 1 and/or Line 2 and select an alignment option from the drop-down lists. The display will accommodate up to 20 fixed characters per line or 50 scrolling characters if you select S croll in the Alignment field.

3. Select an option for the Message Displayed During Sales. Your choice is reflected in the Example window.

4. Use the test button at the bottom of the page to verify the operation of the device.

5. Select S ave.

Notes:

- If you are using a serial connection and the pole display does not display information after this procedure, re-enter Workstation preferences and try a different port connection, e.g. if you initially selected COM 1, change the setting to COM 2 and test again. Repeat this procedure until the pole display functions correctly (or use this procedure to verify the port assigned in Windows Device Manager and then select the matching port in workstation preferences).

- If you are using a serial connection and you have an internal modem, the modem may be assigned to one of your serial ports, causing a conflict if the pole display is plugged into the same port. If your pole display still does not work, try plugging the pole display into another serial port. Repeat the steps above until you have identified the right combination of physical port and serial port setting that results in the pole display working.

Related Topics

Troubleshooting your pole display