User Information Window and Non-Tolerant Activities

Help and Support Overview

Some tasks in Point of Sale are non-tolerant activities, meaning that all other workstations must exit Point of Sale before the task can be performed.

In most cases, the User Information window is displayed automatically if you launch a non-tolerant activity and gives you a list of other workstations currently using the program or applications that must be ended. You can also access this information manually following the procedure below.

To view the User Information screen:

1. From the File menu, select Utilities > User Information.

The workstations currently in Point of Sale are displayed. If these workstations exit, you can select Refresh to update the information.

2. Select OK to exit.

Notes:

- If you use third-party applications that are integrated with Point of Sale and they are currently connected to the Point of Sale company data they must be shut down for a non-tolerant task to be completed.

Non-tolerant activities in Point of Sale include:

- Restoring from data backup files

- Changing certain company preferences

- Cleaning up company data

- Manually downloading and/or installing Point of Sale program updates

- Renaming the company data file

- Importing item data