Reverse a Voucher

Find a Voucher | Edit a Voucher | Receiving Overview

Basic

If an error is discovered on a saved voucher, other than in the editable fields, it is necessary to reverse the voucher and then create a new, corrected one to update your receiving history and inventory.

To reverse a voucher:

1. Locate and highlight/display the voucher to be reversed in your receiving history.

2. Select Reverse from the I Want To menu.

If you are integrated with QuickBooks Desktop, a notice about the vendor credit that will be created is displayed. Read and confirm this message.

If needed, create a new corrected voucher as described here.

Notes:

- Reversing a receiving voucher takes the received quantity of each listed item back out of inventory and, if applicable, adjusts the average unit cost of the remaining on-hand quantity. It does this by automatically creating a new return voucher with an equal but opposite effect (lists negative quantities instead of positive).

- When completed, the Status of the original voucher will be Reversed and the status of the new return voucher that is created will be marked Reversing.

- If the original voucher referenced a purchase order (PO), reversing it will also revert the PO fill status and balances, providing the PO has not been deleted.

- If an item listed on a reversed voucher has been deleted from inventory, the reversal causes the item to be added back to inventory. Learn more

- If integrated with QuickBooks Desktop financial software, and the original voucher has already been sent to QuickBooks Desktop, the reversing (return) voucher is also sent and results in a vendor credit being created. The credit is not automatically applied to open bills in your financial software. In QuickBooks Desktop, select Pay Bills from the Vendors menu and apply the credit. Refer to your QuickBooks Desktop financial software documentation if you need additional assistance. Note: If the original voucher has not yet been sent to QuickBooks Desktop, then neither the original or reversing voucher are sent and no entries are made in your financial software for the transaction.

- (Pro) Headquarters can reverse a former voucher without restrictions. Remote stores, however, can only reverse a voucher until it has been sent to Headquarters. Learn more

Related Topics

Multi-Store Purchasing & Receiving