Credit Card Returns in Simple View

Returning Items | Gift Card Returns

If a previous credit card transaction has already been settled with the concerned bank, you should issue a credit refund to the customer by making a return receipt.

To make a credit card return:

1. Follow the basic return procedure adding items to a return receipt. For more information, see Returning Items in Simple View.

2. In the Payments area, click Give Change and select Credit Card from the menu. The Credit Card dialog opens.

3. Swipe the customers credit card, or manually enter the credit card number, expiration date and the customers ZIP Code.

4. Update, print the receipt, and have the customer sign the merchant copy.

If the customer is returning all the items on the original receipt, you can also reverse the original receipt. Reversing the receipt is typically done when the customer is not present to swipe their card or to get a signature for a return receipt.

Related Topics

Returning Items in Simple View

Taking Payments/Giving Change in Simple View