Merchandise Exchange in Simple View

Making a Sale | Returning Items

When a customer returns an item to exchange for another, you perform two transactions in one sales receipt: return of one item, and sale of another. Point of Sale automatically calculates any difference in item prices.

To handle a merchandise exchange:

1. Follow the basic sale procedure to add both the returned and exchange items in a sales receipt. For more information, see Making a Sale in Simple View.

2. Select the returned item in the Item Fields area, and click Return Item. The quantity of returned item appears negative on the sales receipt.

3. Take payment or give change, as applicable for any difference in the item prices.

4. Click Save and Print to save and print the receipt.

Related Topics

Making a Sale in Simple View

Taking Payment/Giving Change in Simple View