Hardware Troubleshooter

Hardware Drivers | Compatible Hardware List | Hardware Setup Wizard

The Hardware Troubleshooter can help you identify and correct problems with your Point of Sale hardware.

To use the Hardware Troubleshooter:

1. From the Point of Sale Help menu, select Hardware Troubleshooter.

2. Select the type of hardware with which you are having trouble.

3. Follow the on-screen prompts to narrow down the possible causes, try the suggested solutions, and then use the test option to verify the issue has been resolved.

Notes:

- If you have non-Intuit hardware, you may be prompted to use the manufacturers CD or instructions to troubleshoot the device. When done return to the troubleshooter and continue.

Related Topics

Troubleshoot a receipt printer

Troubleshoot a cash drawer

Troubleshooting overview

Help and support overview