Take Payment by Debit/ATM Card

Payment Overview | Void a Debit Card Payment

This topic applies to users of the QuickBooks Desktop POS Merchant Service. What if I use another Service?

To take full payment with one debit card: (modifications for splitting payment are covered here)

Note for users of the Ingenico eNcrypt 2100 or 3070 PIN pad

1. Click Debit as the payment type.

The Debit Card dialog is opened with the full sale amount pre-filled in the Amount field.

3. Swipe or insert the debit card and, if allowed, select a cash back amount.

4. Click Authorize.

5. Have customer enter their PIN and select OK on the PIN pad.

6. Have customer approve the total transaction amount by selecting OK.

Point of Sale connects to the Merchant Service to obtain authorization.

If both of the following are true, Point of Sale will process the transaction and print the receipt without further action on your part. This allows you to return to servicing the customer.

- The transaction is authorized

- You are configured to automatically save/print upon authorization

If either of these are not true, continue with the following steps.

6. You will see one of the following messages:

Authorized: The debit has been approved. Select OK to close the card dialog.

Declined: The debit was not approved. Select Cancel to close the Debit window and return to the payment screen. Ask the customer to provide a different form of payment.

7. Wait for the receipt to print, if configured to print automatically

Or

Select Save & Print to complete and print the receipt.

8. If applicable, the change window displays the cash back amount to give the customer. Select OK to close the window.

Return to top

Related Topics

Connection failed messages

General debit/ATM card guidelines

Hardware requirements for Merchant & Gift Card Services

Configure debit preferences

Merchant Service reports

Merchant Service FAQs