65 lines
3.2 KiB
HTML
65 lines
3.2 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Configuring Windows COM Port Settings</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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span.hcp1 { font-weight:bold; }
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font.hcp2 { font-weight:bold; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Configuring Windows COM Port Settings</p>
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<p class="Help-Text"><a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshooting</a> <font color="#C0C0C0">|</font> <a href="compatible_equipment.htm">Compatible Hardware</a> <span class="hcp1"><font color="#C0C0C0">|</font></span> <a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a></p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Text">Some hardware, including physical inventory scanners, PIN pad devices, and serial models of pole display, require assignment of a Windows COM port. The COM port setting for this hardware specified in Point of Sale must match the setting in your Windows Device Manager.</p>
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<p class="Help-Text">Point of Sale will select a port setting for each piece of equipment, but Windows may assign a different port, depending on other hardware you have installed and the available ports.</p>
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<p class="Help-Text">Use this procedure to verify or select a COM port in Windows Device Manager and then make the same selection when setting up the hardware in Point of Sale.</p>
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<p class="Help-Info-Line">To verify or configure Windows COM Port settings:</p>
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<ol>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Access the Windows <a href="../qbpos_glossary_of_terms/glossarypage.htm#glossary_devicemanger">Device Manager</a>.</p>
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</li>
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</ol>
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<ol start="2">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Double-click <span class="hcp1">P</span><font class="hcp2">orts (COM & LPT)</font>.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Double-click the entry for the model of hardware you are setting up.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select the <font class="hcp2">Port Settings</font> tab.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <span class="hcp1">A</span><font class="hcp2">dvanced.</font></p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Change the COM Port number to the default port assigned by Point of Sale, if it is available.</p>
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</li>
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</ol>
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<p class="Help-Indent"><font class="hcp2">Note</font>: If the default COM port is in use by another device, an unused COM Port should be selected. In such cases, you will need to change the port setting in Point of Sale to match the port selected here.</p>
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<ol start="7">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Click <font class="hcp2">OK</font><font>.</font></p>
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</li>
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</ol>
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</body>
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</html>
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