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2026-01-27 18:07:54 -06:00
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<title>receipt_ingenico2100_note</title>
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<p class="Help-Heading-1" style="background-color: #008000;">Notes: Using the Ingenico eNcrypt 2100 PINpad</p>
<p>Popup topic; has been hidden.</p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text"><span class="hcp1">Step 1:</span> The customer can swipe their card at anytime; they do not have to wait for you to go to the receipt Payment window.</p>
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<p class="Help-Bulleted">The customer selects <span class="hcp2">credit</span> or <span class="hcp2">Debit</span> as the transaction type</p>
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<p class="Help-Bulleted">If <span class="hcp2">Debit</span> is selected, customer enters their PIN and, if allowed, a cash back amount</p>
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<p class="Help-Text"><span class="hcp1">Step 2:</span> If the customer finished entering information on the PIN pad before you reached the Payment window, the receipt amount is auto-filled in the appropriate payment field and the authorization window is opened. Skip to Step 5 in this case. If you selected <span class="hcp2">take payment</span> before the customer finished, complete Step 3 and then skip to Step 5.</p>
<p class="Help-Text"><span class="hcp1">Step 5:</span> The customer must select <span class="hcp2">ok</span> on the PIN pad to approve the total transaction amount . (You will see the "Waiting for customer input" message until customer approves the amount.)</p>
<p class="Help-Text">&#160;</p>
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