62 lines
4.2 KiB
HTML
62 lines
4.2 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Physical Inventory Scanner: Unrecognized Scans</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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span.hcp1 { font-weight:bold; }
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font.hcp2 { font-weight:bold; }
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img.hcp3 { border:none; }
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a.hcp4 { font-weight:normal; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Physical Inventory Scanner: <span style="background-color: #008000;">Unrecognized Scans</span></p>
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<p class="Help-Main-Topic-Links"><a href="pi_pdt.htm">Use a Scanner: Overview</a> <span style="color: #c0c0c0;">|</span> <a href="pi_pdt_acceptscans.htm">Save Scans</a></p>
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<div>
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<p style="text-align: right; font-family: Arial, sans-serif; color: #800000;"><span>Basic</span> </p>
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</div>
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<p class="Help-Text">An unrecognized scan means that either there was an error in the scan (usually a result of a torn or marred tag) or that the bar code (<a href="../qbpos_glossary_of_terms/glossarypage.htm#glossary_itemidentifiers">item identifier</a>) you scanned or entered does not exist in your Point of Sale inventory. For example, if you are scanning UPC bar codes, those UPC codes must be entered in the item records in inventory so that Point of Sale recognizes them when they are retrieved from the physical inventory scanner.</p>
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<p class="Help-Text">You can print a list of unrecognized scans for follow-up. After correcting the condition, you can re-scan in another session or enter those items manually on the Physical Inventory window.</p>
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<p class="Help-Info-Line">To view and print the unrecognized scans:</p>
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<ol>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select the <span class="hcp1">U</span><font class="hcp2">nrecognized Scans</font> tab on the Get Scans window.</p>
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</li>
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</ol>
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<p class="Help-Indent">The unrecognized scans are displayed in one color, while the good scans before and after each unrecognized scan is displayed in a contrasting color. This helps you identify the relative position of the bad scans in your store so you can locate and make corrections to the items.</p>
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<p class="Help-Text" style="text-align: center;"><img src="../image/pi_scans_review_360px.gif" alt="Review scans" title="Review scans" width="360" height="153" border="0" class="hcp3"></p>
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<ol start="2">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <span class="hcp1">P</span><font class="hcp2">rint Unrecognized Scans</font> to print the list.</p>
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</li>
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</ol>
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<p class="Help-Text"> </p>
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<p class="Help-Text"><font class="hcp2">Next Step</font>: <a href="pi_pdt_acceptscans.htm">Save good scans to the Physical Inventory window</a></p>
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<p class="Help-Text"> </p>
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<p class="Help-Note" style="font-weight: bold;">Note: <span style="font-weight: normal;">Two models of physical inventory scanner are supported. While the procedures for using them are the same, you may see slight differences in menu wording and button colors, names, or locations.</span><a href="qbpos:helppopup.6515" class="hcp4"><br>
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Illustration of the CipherLabs 8000 Scanner<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp3"></a><a href="qbpos:helppopup.6514" class="hcp4"><br>
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Illustration of the Metrologic SP5500 Optimus Scanner<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp3"></a></p>
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<p class="Help-Text"> </p>
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<p class="Related-Topics">Related Topics</p>
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<p class="Help-Main-Topic-Links"><a href="../qbpos_basic_procedures/basic254.htm">Use bar codes in Point of Sale</a></p>
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<p class="Help-Text"><a href="../qbpos_basic_procedures/basic219.htm">Record UPC codes in inventory</a></p>
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</body>
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</html>
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