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QBPOS-Help/backups/backup_html_20260109_181155/receipt_redeem_giftcard.htm

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2026-01-27 18:07:54 -06:00
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<title>Redeem a Gift Card</title>
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<p class="Help-Heading-1" style="background-color: #008000;">Redeem <span style="background-color: #008000;">a Gift Card</span></p>
<p class="Help-Main-Topic-Links"><a href="receipt_payment_giftcard.htm">Sell a Gift Card</a> <font color="#C0C0C0">|</font> <a href="../qbpos_merchant_service/cardservices05.htm">General Payment Procedure</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Note">This topic applies to users of the QuickBooks Desktop POS Gift Card Service. <a href="giftcard_otherservice.htm">What if I use another Service?</a></p>
<p class="Help-Info-Line">To redeem a gift card on a purchase:</p>
<ol>
<li class="p-Help-Steps">
<p class="Help-Steps">After listing the items being sold, select the <span class="hcp1">Gift</span> payment type and then select <span class="hcp1">Gift Card</span>. The Gift Card dialog opens.</p>
</li>
<li class="p-Help-Steps">
<p class="Help-Steps">Be sure <span class="hcp1">Redeem Card</span> is selected and enter the amount in the <span class="hcp1">Amount</span> field.</p>
</li>
<li class="p-Help-Steps">
<p class="Help-Steps">Press <font style="font-weight: bold; font-style: italic;">&lt;Enter&gt;<span style="font-weight: normal;">.</span></font></p>
</li>
<li class="p-Help-Steps">
<p class="Help-Steps">Swipe the gift card.<br>
<br>
<span class="hcp1">Or</span><br>
<br>
Enter the gift card number manually and select <font class="hcp2">Authorize</font>.</p>
</li>
</ol>
<ul>
<li class="p-Help-Steps" style="list-style: disc;">
<p class="Help-Steps">Point of Sale connects to the Gift Card Service and checks the balance of the card and a confirmation message displayed:</p>
</li>
<li class="p-Help-Steps" style="list-style: disc;">
<p class="Help-Nested-List">If the card balance is equal to or more than the amount due, the payment amount is deducted from the card balance and payment is complete.</p>
</li>
<li class="p-Help-Steps" style="list-style: disc;">
<p class="Help-Nested-List">If the card balance is less than the amount due, the card balance is adjusted to zero and the authorized amount is auto-populated to the <font class="hcp2">Gift Card Redeem</font> field. You will need to take additional payment by another gift card or any other method for the remaining amount due.</p>
</li>
</ul>
<ol start="5" style="list-style: decimal;">
<li>
<p class="Help-Steps">Save/print the receipt.</p>
</li>
</ol>
<p class="Help-Nested-List">&#160;</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Heading-2">Notes:</p>
<ul>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Up to three gift cards can be sold/redeemed on a single receipt.</p>
</li>
</ul>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_gift_card_service/giftcard_checkbalance.htm">Check a gift card balance</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_gift_card_service/giftcard_replacing.htm">Replace a lost gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="receipt_payment_correcting.htm">Correct or clear payments</a></p>
<p class="Help-Main-Topic-Links"><a href="receipt1005.htm">Make a sale</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_gift_card_service/giftcard_oview.htm">Gift Card Service overview</a></p>
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