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2026-01-27 18:07:54 -06:00
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<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>GoPayment Basics</title>
<link rel="StyleSheet" href="qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<script type="text/javascript" src="ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1">GoPayment Basics</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;"><span style="font-size: 9pt; font-family: Arial, sans-serif;">Intuit GoPayment lets your customers make credit and debit card payments to you - on the spot - using their mobile phones. You can process any major card, credit or debit. There's no need to write down payment information or call into your back office. Intuit GoPayment works in conjunction with Point of Sale.</span></p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;"><a href="http://www.youtube.com/user/IntuitQuickBooksPOS/videos">Learn more</a></p>
<p class="Help-Heading-2" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 10pt;">Manage your GoPayment Account</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">If you're the account administrator, you can manage GoPayment Service using the Merchant Service Center web site. This site lets you customize your sales receipt, add GoPayment users, reset passwords, and learn about GoPayment features. You can also review transactions, deposits, and fees.</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">Sign in with your GoPayment User ID and Password <a href="https://merchantcenter.intuit.com/">here</a>.</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">&#160;</p>
<p class="Help-Heading-2"><span style="font-weight: bold;">GoPayment Security</span></p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">To protect data in transit, GoPayment adheres to online banking industry protection standards, using an https connection over SSL (Secure Socket Layer) at 128-bit encryption.</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">Sensitive credit card information is never permanently stored on your mobile device. When you swipe or insert cards with GoPayment, an additional layer of encryption (3DES combined with DUKPT) protects communication between your device and the card reader.</p>
<p class="Help-Note"><span class="hcp4" style="font-weight: bold;">Note</span>: Never use an unsecured wireless network connection to process transactions.</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">Unsecured wireless networks are neither secure nor PCI-compliant. To meet PCI-compliance standards, a wireless network must be password-protected and feature strong encryption for authentication and transmission.</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;">&#160;</p>
<p class="Help-Heading-2" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 10pt;">GoPayment Support</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;"><span class="hcp3">To manage your account (add users, change passwords, customize receipts, and more), s</span>ign in with your GoPayment User ID and Password <a href="https://merchantcenter.intuit.com/">here</a>.</p>
<p class="Help-Note"><span class="hcp4" style="font-weight: bold;">Note</span>: This site is not optimized for mobile browsers. &#160;You must be the account administrator to sign in.&#160;</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif; font-weight: bold;">Contact GoPayment support:<br>
<span style="font-weight: normal;">1-800-558-9558</span><br>
<br>
Authorize payments by phone:</p>
<p class="Help-Text" style="font-size: 9pt; font-family: Arial, sans-serif;"><span class="hcp3">- MasterCard/Visa 1- 800-228-1122<br>
- American Express 1- 800-528-2121<br>
- Discover &#160;1- 800-347-1111</span></p>
<p class="Help-Text">&#160;</p>
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<p style="font-size: 9pt; font-family: Arial, sans-serif; color: #800000; text-align: right;"><span style="font-size: 10pt;">Basic</span></p>
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