Initial commit - QBPOS Help
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Compatible Hardware</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Compatible Hardware</p>
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<p class="Help-Text"><a source="shell" href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equi_hdi.htm');return false;">How do I?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"> <font color="#C0C0C0">|</font> <a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshooting</a></p>
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<p class="Help-Text"> </p>
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<p class="Help-Text">Point of Sale has been designed to work with select industry-leading retail hardware. Although Point of Sale may operate with various other hardware peripherals, Intuit does not provide hardware support for hardware not sold by Intuit.</p>
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<p class="Help-Text"><font class="hcp2">Supported Hardware</font>: Hardware models listed in <font class="hcp2">bold type</font> in the compatible hardware lists are available for purchase from Intuit and are supported by Intuit if purchased directly from Intuit. Supported hardware is pre-configured to work with Point of Sale. The same models purchased from other sources may not be compatible with Point of Sale. Intuit does not provide support for hardware not purchased from Intuit.</p>
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<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found to be compatible with Point of Sale at the time of testing. Setup information for this hardware is provided as a convenience to Point of Sale users, but is not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
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<p class="Help-Text">To purchase supported hardware directly from Intuit, call 1-800-926-6066 or visit us <img src="../image/lightningbolt.gif" alt="Internet connection required" title="Internet connection required" width="9" height="15" border="0" class="hcp1"> <a href="https://quickbooks.intuit.com/point-of-sale/hardware/" target="_blank">online</a></p>
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<p class="Help-Text">For the most current Point of Sale hardware drivers and installation instructions, click <a href="https://community.intuit.com/articles/1588761">here</a>.</p>
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<p class="Help-Text"> </p>
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<p class="Help-Note"><span style="font-weight: bold;">Important Note</span>: Intuit works closely with the manufacturers of hardware sold by Intuit for use with Point of Sale to ensure these devices work together and with the Point of Sale software. Hardware, such as PIN Pads and Physical Inventory Scanners, purchased from other sources may not contain the required programming to work with Point of Sale software and/or the QuickBooks Desktop POS Merchant Service. Intuit does not provide hardware programming, and does not guarantee that devices purchased from other third party sources will work with Intuit software.</p>
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<p class="Help-Info-Line">View the compatible hardware list for:</p>
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<p class="Help-Text"><a href="equip_cashdrawerlist.htm">Cash drawers</a></p>
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<p class="Help-Main-Topic-Links"><a href="equip_receiptprntrlist.htm">Receipt printers</a></p>
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<p class="Help-Main-Topic-Links"><a href="equip_tagprntrlist.htm">Tag and label printers</a></p>
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<p class="Help-Main-Topic-Links"><a href="equip_cardreaderlist.htm">Card readers</a></p>
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<p class="Help-Text"><a href="equip_pinpadlist.htm">PIN pads</a></p>
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<p class="Help-Main-Topic-Links"><a href="equip_barcodescannerlist.htm">Bar code scanners</a></p>
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<p class="Help-Main-Topic-Links"><a href="equip_poledisplaylist.htm">Pole (shopper) displays</a></p>
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<p class="Help-Text"><a href="equip_pdtlist.htm">Physical inventory scanners</a></p>
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<p class="Help-Text"><a href="equip_compatible_touchscreens.htm">Touchscreens</a></p>
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<p class="Help-Text"><a href="../qbpos_shipping/shipping_shipmgr_scale.htm">Electronic Scale for Shipping Manager</a></p>
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<p class="Help-Text"> </p>
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<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
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<script type="text/javascript" language="JavaScript1.2">
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if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
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FilePopupInit('a1');
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</script>
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</body>
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</html>
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37
QB_Help_Web/POS_Help/qbpos_equipment/equi_hdi.htm
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QB_Help_Web/POS_Help/qbpos_equipment/equi_hdi.htm
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>equi_hdi</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<style type="text/css">
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Hardware: How do I?</p>
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<p class="Help-Text">This is a popup topic.</p>
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<p class="Help-Main-Topic-Links"><a href="equip_hwsetupwiz.htm">Use the Hardware Setup Wizard?</a></p>
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<p class="Help-Main-Topic-Links"><a href="equipment_installing.htm">Install supported hardware?</a></p>
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<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">View the compatible hardware list?</a></p>
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<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshoot my hardware?</a></p>
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<p class="Help-Main-Topic-Links"><a href="equipment_install_inkjetlaser.htm">Set up a laser or inkjet printer?</a></p>
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<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport20.htm">Order supplies?</a></p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Text">Click anywhere to close this window</p>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Compatible Bar Code Scanners</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<style title="hcp" type="text/css">
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background-color:Transparent; }
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span.hcp6 { font-weight:normal; }
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a.hcp7 { font-weight:normal; }
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</style>
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<style type="text/css">
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/* FORCE ALL FONTS TO 13PT - V3 */
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body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Compatible Bar Code Scanners</p>
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<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/help_barcodescanner_faq.htm">FAQs</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
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<p class="Help-Text"> </p>
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<p class="Help-Text">Hardware listed in <font class="hcp2">bold type</font> in this list is available for purchase from Intuit and is supported if purchased from Intuit. To purchase supported hardware, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
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<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Any setup information provided for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<table cellspacing="0" width="368">
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<col style="width: 32.609%;">
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<col style="width: 42.392%;">
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<col style="width: 24.999%;">
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<tr class="hcp3">
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<td style="width:32.609%;" bgcolor="#E6E6E6" class="hcp4">
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<p class="Help-Text"><font class="hcp2">Type/Model</font></p>
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</td>
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<td style="width:42.392%;" bgcolor="#E6E6E6" class="hcp4">
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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</td>
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<td style="width:24.999%;" bgcolor="#E6E6E6" class="hcp4">
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<p class="Help-Text"><font class="hcp2">Port</font></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt; font-weight: bold;">HHP Imageteam 3800LR  <span class="hcp6"> <a href="equipment_install_barcodescanner.htm" class="hcp7">Install</a></span></p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text" style="font-weight: bold;">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt; font-weight: normal;">HHP Imageteam 3800LR</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text" style="font-weight: normal;">PS/2*</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">HHP SR IT5600 Cordless Linear Imager</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">PS/2*</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">HHP 3820 Cordless Linear Imager</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Metrologic QuantumT MS3580 Omni-directional</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Metrologic Voyager BT MS9535 Bluetooth**</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">PS/2*</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Metrologic Voyager MS9520</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">PS/2*</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Microvision Flic</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Symbol M2007 Omni-directional***</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Symbol Cobra LS1902T   <a href="qbpos:helppopup.141">Setup Note</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text">PS/2*</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">Symbol LS1908T</p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td colspan="2" style="width:75.001%;" class="hcp5">
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<p style="font-weight: bold;"> <span class="hcp6">Welch Allyn IT3220   <a href="equipment_install_barcodescanner.htm" class="hcp7">Install</a></span></p>
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</td>
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<td style="width:24.999%;" class="hcp5">
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<p class="Help-Text" style="margin-top: 0.00pt;">PS/2*</p>
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</td>
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</tr>
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</table>
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<p class="Help-Text">* PS/2 (keyboard) devices share the port with the keyboard. A scanner, credit card reader, and keyboard can all share the same PS/2 port. <a href="qbpos:helppopup.17998">See illustration</a>.<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
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||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">** Requires a Bluetooth adapter be installed.</p>
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||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">*** Does not scan jewelry tags.</p>
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||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Text"><font class="hcp2">Related Topics</font></p>
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||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_basic_procedures/basic254.htm">Using bar codes in Point of Sale</a></p>
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||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/help_barcodescanner_faq.htm">Bar code scanner FAQs</a></p>
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||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
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<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
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<script type="text/javascript" language="JavaScript1.2">
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||||
//<![CDATA[
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if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
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FilePopupInit('a1');
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//]]>
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</script>
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</body>
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</html>
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153
QB_Help_Web/POS_Help/qbpos_equipment/equip_cardreaderlist.htm
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QB_Help_Web/POS_Help/qbpos_equipment/equip_cardreaderlist.htm
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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||||
<title>Compatible Card Readers</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<style title="hcp" type="text/css">
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<!--
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font.hcp2 { font-weight:bold; }
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padding-bottom:1px; }
|
||||
td.hcp5 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
a.hcp6 { font-weight:normal; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Card Readers</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp2">bold type</font> in this list is available for purchase from Intuit and is supported if purchased from Intuit. To purchase supported hardware, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">Other hardware in the compatible hardware list have been tested and found compatible with Point of Sale at the time of testing. Any setup information provided for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported, unless it was purchased from Intuit. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="360">
|
||||
<tr class="hcp3">
|
||||
<td style="width:33.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:43.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:23.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: bold;">Magtek 21040110 <span style="font-weight: normal;">  <a href="equipment_installing_magtek21040110USB.htm">Install</a></span></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: normal;">ID Innovations MSR USB   <a href="equipment_install_idinnovcardreaderusb.htm" class="hcp6">Install</a></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: normal;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: normal;">ID Innovations MSR PS2   <a href="equipment_install_idinnovcardreader.htm" class="hcp6">Install</a></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: normal;">PS/2**</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Cherry Keyboard MSR G81-7000 PS/2</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">PS/2**</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Cherry Keyboard MSR G81-7000 USB</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Cherry Keyboard G86-62410EUAGSA</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Cherry Keyboard G81-7920LUBBUS-2</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Logic Controls MR 3010</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">PS/2**</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Dell DEL3331-33UB (ID Tech Mini Mag)</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Heading-2">Notes</p>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">** PS/2 (keyboard) devices share the port with the keyboard. A scanner, credit card reader, and keyboard can all share the same PS/2 port. <a href="qbpos:helppopup.17998">See illustration</a>.<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Card readers not purchased from Intuit or an Intuit-approved partner may require additional configuration in order to work with Point of Sale. Contact the hardware vendor for information.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Text"><font class="hcp2">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
121
QB_Help_Web/POS_Help/qbpos_equipment/equip_cashdrawerlist.htm
Normal file
121
QB_Help_Web/POS_Help/qbpos_equipment/equip_cashdrawerlist.htm
Normal file
@@ -0,0 +1,121 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Cash Drawers</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
img.hcp1 { border:none; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
tr.hcp3 { vertical-align:top; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp5 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
span.hcp6 { font-weight:normal; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Cash Drawers</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/help_cash_drawer_faqs.htm">Troubleshooting</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp2">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from QuickBooks, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Setup information for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.134">Important Setup and Compatibility Information</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="360">
|
||||
<tr class="hcp3">
|
||||
<td style="width:33.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:43.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:23.33%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: bold;">MMF VAL-u Line <span class="hcp6"> <a href="equipment_installing_valuline_cashdrawer.htm">Install</a></span></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Printer*</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;"><font class="hcp2"><span class="hcp6">M-S Cash Drawer CF-Media</span>  </font><a href="equipment_install_mscashdrawer.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Printer**</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">APG T371-BL16195</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Printer*</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">APG T371-DG1616 (Use with Dell T200 printer)</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Printer*</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Heading-2">Notes:</p>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">* Cash drawers must be connected through a compatible receipt printer. <a href="qbpos:helppopup.17993">See illustration</a>.<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Not all cash drawers work with all receipt printers. Check the cash drawer manufacturer's specifications for printer compatibility. Connecting a cash drawer to a non-compatible printer may cause damage to the printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">** The M-S Cash Drawer, formerly sold by Intuit, works only with compatible Star receipt printers.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Use only the manufacturer's cable included with the cash drawer for connection to your receipt printer. Using any other cable, including phone cords, may result in irreparable damage to your receipt printer.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Text"><font class="hcp2">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/help_cash_drawer_faqs.htm">Troubleshooting your cash drawer</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,118 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Touchscreen Models</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
tr.hcp2 { vertical-align:top; }
|
||||
td.hcp3 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1">Compatible Touchscreen Models</p>
|
||||
<p class="Help-Text"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp1">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from Intuit, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">The hardware in this is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Any setup information provided is as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="318">
|
||||
<col style="width: 37.733%;">
|
||||
<col style="width: 44.028%;">
|
||||
<col style="width: 18.238%;">
|
||||
<tr class="hcp2">
|
||||
<td style="width:37.733%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:44.028%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:18.238%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Dell E157FPT with Card Reader</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Elo Touchscreen HID  (F05973)</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Elo KE  Touchscreen (D63505)</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Elo  Touchscreen 1529L with Card Reader</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Elo 1522L  (E082911)</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:81.761%;" class="hcp4">
|
||||
<p>Elo 1522L  with Card Reader (E068101)</p>
|
||||
</td>
|
||||
<td style="width:18.238%;" class="hcp4">
|
||||
<p>USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Touchscreen use must be enabled in the Hardware Setup Wizard or in <a href="../qbpos_workstation_preferences/wsprefs_touchscreen.htm">workstation preferences</a>.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text"><font class="hcp1">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_basic_procedures/navigation_find/basic244.htm">Using a touchscreen</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,66 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Configuring Windows COM Port Settings</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Configuring Windows COM Port Settings</p>
|
||||
<p class="Help-Text"><a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshooting</a> <font color="#C0C0C0">|</font> <a href="compatible_equipment.htm">Compatible Hardware</a> <span class="hcp1"><font color="#C0C0C0">|</font></span> <a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">Some hardware, including physical inventory scanners, PIN pad devices, and serial models of pole display, require assignment of a Windows COM port. The COM port setting for this hardware specified in Point of Sale must match the setting in your Windows Device Manager.</p>
|
||||
<p class="Help-Text">Point of Sale will select a port setting for each piece of equipment, but Windows may assign a different port, depending on other hardware you have installed and the available ports.</p>
|
||||
<p class="Help-Text">Use this procedure to verify or select a COM port in Windows Device Manager and then make the same selection when setting up the hardware in Point of Sale.</p>
|
||||
<p class="Help-Info-Line">To verify or configure Windows COM Port settings:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Access the Windows <a href="../qbpos_glossary_of_terms/glossarypage.htm#glossary_devicemanger">Device Manager</a>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Double-click <span class="hcp1">P</span><font class="hcp2">orts (COM & LPT)</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Double-click the entry for the model of hardware you are setting up.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select the <font class="hcp2">Port Settings</font> tab.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">A</span><font class="hcp2">dvanced.</font></p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Change the COM Port number to the default port assigned by Point of Sale, if it is available.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent"><font class="hcp2">Note</font>: If the default COM port is in use by another device, an unused COM Port should be selected. In such cases, you will need to change the port setting in Point of Sale to match the port selected here.</p>
|
||||
<ol start="7">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Click <font class="hcp2">OK</font><font>.</font></p>
|
||||
</li>
|
||||
</ol>
|
||||
</body>
|
||||
</html>
|
||||
70
QB_Help_Web/POS_Help/qbpos_equipment/equip_hwsetupwiz.htm
Normal file
70
QB_Help_Web/POS_Help/qbpos_equipment/equip_hwsetupwiz.htm
Normal file
@@ -0,0 +1,70 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Hardware Setup Wizard</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body><a name="642b3b9347ca42c9b00b820c00c373fa=1"></a>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Hardware Setup Wizard</p>
|
||||
<p class="Help-Text"><a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"> <font color="#C0C0C0">|</font> <a href="compatible_equipment.htm">Compatible Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshooting</a></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">The Hardware Setup Wizard is launched automatically when you configure hardware in the Setup Interview to guide you through connecting and configuring hardware to work with Point of Sale. If you add hardware in the future, you can manually access the setup wizard from the File menu or from the hardware configuration pages in workstation preferences.</p>
|
||||
<p class="Help-Text"><font class="hcp1">Important</font>: Do not connect hardware to your computer until instructed to do so by the wizard.</p>
|
||||
<p class="Help-Info-Line">To use the Hardware Setup Wizard:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">If installing hardware purchased from Intuit, put the Point of Sale CD in your CD-ROM drive (cancel the installation wizard if it launches).</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Click <font class="hcp1">Next</font> after reading the welcome page.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select the type of hardware you are installing.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Next</font> and follow the on-screen instructions to connect, set up, and test each piece of hardware.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Heading-2">Notes:</p>
|
||||
<ul>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If installing non-Intuit hardware, you may be prompted to use the manufacturers CD or instructions to install the device. When done return to the setup wizard and continue.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Since Windows, Software and Hardware are constantly changing, the driver you need may not be on the CD.  To find the most current driver, go to <a href="http://www.quickbooks.com/support">www.quickbooks.com/support</a> and search for Hardware Drivers.  You should see a link for the tested drivers as well as instructions for installation.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
36
QB_Help_Web/POS_Help/qbpos_equipment/equip_illus_usb.htm
Normal file
36
QB_Help_Web/POS_Help/qbpos_equipment/equip_illus_usb.htm
Normal file
@@ -0,0 +1,36 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>equip_illus_usb</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-2">Illustration of USB Cable and Port</p>
|
||||
|
||||
<p class="Help-Text">This is a popup topic and has been hidden.</p>
|
||||
|
||||
<p class="Help-Text">USB ports may be located on either the front or back of your computer.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><img src="../image/equip_usbports.gif" alt="image\equip_usbports.gif" title="image\equip_usbports.gif" width="100" height="44" border="0"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">If you have more USB devices that you have available ports on your computer, you can purchase a USB hub from your local computer or office supply store. We recommend a powered USB hub.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">Click anywhere to close this window</p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,37 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>equip_note_cashdrawer</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-2">Setup Note: Cash Drawer</p>
|
||||
|
||||
<p class="Help-Text">This is a popup topic.and has been hidden</p>
|
||||
|
||||
<p class="Help-Text">Use of a cash drawer requires a 40-column receipt printer through<br>
|
||||
which the cash drawer is connected to the computer.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><img src="../image/equip_install_cashdrawer.gif" alt="image\equip_install_cashdrawer.gif" title="image\equip_install_cashdrawer.gif" width="300" height="136" border="0"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/help_cash_drawer_faqs.htm">Troubleshooting the cash drawer</a></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">Click anywhere to close this window</p>
|
||||
</body>
|
||||
</html>
|
||||
92
QB_Help_Web/POS_Help/qbpos_equipment/equip_pdtlist.htm
Normal file
92
QB_Help_Web/POS_Help/qbpos_equipment/equip_pdtlist.htm
Normal file
@@ -0,0 +1,92 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Physical Inventory Scanners</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
<!--
|
||||
body { border-top-style:none;
|
||||
border-bottom-style:none; }
|
||||
-->
|
||||
</style>
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
tr.hcp3 { vertical-align:top; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Physical Inventory Scanners</p>
|
||||
<p class="Help-Text"><a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_help_and_support/help_hdwr_trblshooter.htm">Hardware Troubleshooter</a></p>
|
||||
<div>
|
||||
<p style="text-align: right; font-family: Arial, sans-serif; font-size: 9pt;
|
||||
color: #800000;"><span style="font-size: 10pt;">Basic</span> </p>
|
||||
</div>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp1">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from QuickBooks, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Note"><span class="hcp2">Important Note</span>: Intuit works closely with the manufacturers of hardware sold by Intuit for use with Point of Sale to ensure these devices work together and with the Point of Sale software. Hardware, such as PIN Pads and Physical Inventory Scanners, purchased from other sources may not contain the required programming to work with Point of Sale software and/or the QuickBooks POS Merchant Service. Intuit does not provide hardware programming, and does not guarantee that devices purchased from other third party sources will work with Intuit software.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<table cellspacing="0" width="360">
|
||||
<col style="width: 69.722%;">
|
||||
<col style="width: 30.278%;">
|
||||
<tr class="hcp3">
|
||||
<td style="border-right: Solid 1px #808080; border-bottom: Solid 1px #808080; width: 69.722%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px;" bgcolor="#E6E6E6">
|
||||
<p class="Help-Text"><font class="hcp1">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="border-bottom: Solid 1px #808080; width: 30.278%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px;" bgcolor="#E6E6E6">
|
||||
<p class="Help-Text"><font class="hcp1">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td style="border-right: Solid 1px #808080; border-bottom: Solid 1px #808080; width: 69.722%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px; background-color: Transparent;">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;"><span class="hcp2">Metrologic SP 5500 Optimus S</span>   <a href="equipment_installing_metrologicoptimusSP5500.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="border-bottom: Solid 1px #808080; width: 30.278%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px; background-color: Transparent;">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td style="border-right: Solid 1px #808080; width: 69.722%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px; background-color: Transparent;">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;"><font class="hcp1"><span style="font-weight: normal;">CipherLabs 8000*</span>  </font> <a href="equipment_install_cipherlab8000pdt.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width: 30.278%; padding-left: 1px; padding-top: 1px; padding-right: 1px; padding-bottom: 1px; background-color: Transparent;">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">* This scanner is no longer available for purchase from Intuit.</p>
|
||||
<p class="help-text"> </p>
|
||||
<p class="Help-Text"><font class="hcp1">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_physical_inventory/pi_pdt.htm">Using a scanner in a physical inventory</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
99
QB_Help_Web/POS_Help/qbpos_equipment/equip_pinpadlist.htm
Normal file
99
QB_Help_Web/POS_Help/qbpos_equipment/equip_pinpadlist.htm
Normal file
@@ -0,0 +1,99 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible PIN pads</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
tr.hcp2 { vertical-align:top; }
|
||||
td.hcp3 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible PIN pads</p>
|
||||
<p class="Help-Text"><a href="../qbpos_recording_sales_and_returns/receipts_payment_ccdebithardware.htm">Credit/Debit Hardware</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp1">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from QuickBooks, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Note"><span style="font-weight: bold;">Important Note</span>: Intuit works closely with the manufacturers of hardware sold by Intuit for use with Point of Sale to ensure these devices work together and with the Point of Sale software. Hardware, such as PIN Pads and Physical Inventory Scanners, purchased from other sources may not contain the required programming to work with Point of Sale software and/or the QuickBooks POS Merchant Service. Intuit does not provide hardware programming, and does not guarantee that devices purchased from other third party sources will work with Intuit software.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<table cellspacing="0" width="360">
|
||||
<tr class="hcp2">
|
||||
<td style="width:33.33%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:43.33%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:23.33%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;"><font class="hcp1">Ingenico 3070 w/ card reader</font></p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt; font-weight: bold;">Ingenico 2100 w/ card reader*</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt; font-weight: bold;">Ingenico 3010 w/o card reader*</p>
|
||||
</td>
|
||||
<td style="width:23.33%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><font class="hcp1">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equipment_install_ingenicopinpad.htm">Installing an Ingenico PIN pad</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipts_payment_ccdebithardware.htm">Credit and debit hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
123
QB_Help_Web/POS_Help/qbpos_equipment/equip_poledisplaylist.htm
Normal file
123
QB_Help_Web/POS_Help/qbpos_equipment/equip_poledisplaylist.htm
Normal file
@@ -0,0 +1,123 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Pole (Shopper) Displays</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
tr.hcp2 { vertical-align:top; }
|
||||
td.hcp3 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Pole (Shopper) Displays</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/helpandsupport18.htm">FAQs</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp1">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from QuickBooks, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Setup information for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="360">
|
||||
<col>
|
||||
<col style="width: 37.779%;">
|
||||
<col style="width: 28.888%;">
|
||||
<tr class="hcp2">
|
||||
<td style="width:33.33%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:37.779%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:28.888%;" bgcolor="#E6E6E6" class="hcp3">
|
||||
<p class="Help-Text"><font class="hcp1">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;"><font class="hcp1">Logic Controls LD 9900 USB  </font><a href="equipment_install_ld9000usb_poledisplay.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Logic Controls LD9900 PUSB</p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Powered USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Logic Controls LD 9000</p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Serial</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Logic Controls LD 9000U</p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Logic Controls PD 3000</p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Serial</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp2">
|
||||
<td colspan="2" style="width:76.67%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;"><font class="hcp1"><span style="font-weight: normal;">Partner Tech CD7220</span>  </font> <a href="equipment_install_cd7220poledisplay.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width:28.888%;" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Serial</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><font class="hcp1">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport18.htm">Pole display FAQs</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
68
QB_Help_Web/POS_Help/qbpos_equipment/equip_ports.htm
Normal file
68
QB_Help_Web/POS_Help/qbpos_equipment/equip_ports.htm
Normal file
@@ -0,0 +1,68 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Hardware Connection Ports</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
img.hcp1 { border:none; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1">Hardware Connection Ports</p>
|
||||
<p class="Help-Text"><a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"> <span style="color: #c0c0c0;">|</span> <a href="equipment_installing.htm">Installing Supported Hardware</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">If connecting hardware to your Point of Sale workstations, you may have questions about which and how many peripherals your computer can support and what kind of port, or connection type, will be required for the hardware.</p>
|
||||
<p class="Help-Text">Important notes about connection ports:</p>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Refer to the hardware <a href="compatible_equipment.htm">compatibility charts</a> for the required port type for each piece of hardware.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If you purchase the Point of Sale hardware bundle sold by Intuit, which includes a receipt printer, cash drawer, bar code scanner, and payment card reader, you will need three USB ports. <a href="qbpos:helppopup.130">USB Port illustration</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If you dont have enough USB ports available, you can purchase and install a powered USB hub. All Point of Sale hardware is USB 2.0 compliant. Please check your computer manufacturers specification to ensure you purchase the correct hub.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">When disconnecting and reconnecting hardware that uses USB ports, ensure that you reconnect using the same USB port you used for initial installation. A good practice is to label the ports to help get the hardware reconnected properly.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">PS/2 (keyboard) devices share the port with the keyboard, i.e. the computer does not need more than one PS/2 port. A handheld scanner, credit card reader, and keyboard can all share the same PS/2 port. <a href="qbpos:helppopup.17998">See illustration</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Cash drawers are connected to receipt printers, not the computer. <a href="qbpos:helppopup.17993">See illustration</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Some pole display models require a serial port. <a href="qbpos:helppopup.17992">See illustration</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Some printer models require a parallel port. <a href="qbpos:helppopup.17994">See illustration</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</li>
|
||||
</ul>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
192
QB_Help_Web/POS_Help/qbpos_equipment/equip_receiptprntrlist.htm
Normal file
192
QB_Help_Web/POS_Help/qbpos_equipment/equip_receiptprntrlist.htm
Normal file
@@ -0,0 +1,192 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Receipt Printers</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
img.hcp1 { border:none; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
tr.hcp3 { vertical-align:top; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp5 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
span.hcp6 { font-weight:normal; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Receipt Printers</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/help_trblsht_rcptprinter.htm">Troubleshooting</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp2">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from Intuit, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Setup information for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="376">
|
||||
<col style="width: 31.915%;">
|
||||
<col style="width: 41.49%;">
|
||||
<col style="width: 26.595%;">
|
||||
<tr style="height:26px;" class="hcp3">
|
||||
<td style="width:31.915%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:41.49%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:26.595%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt; font-weight: bold;">Citizen CT-S300  <span class="hcp6"> <a href="equipment_install_citizencts300_usb.htm">Install</a></span></p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Dell T200</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">*Epson TM88II  <a href="qbpos:helppopup.136">Setup Note for Epson Printers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">*Epson TM88II USB</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">*Epson TM88III</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Epson TM88IV USB</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Epson TM88IV PUSB</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Powered USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:22px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">*Epson TMU200</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">HP Laser Jet 4200 PCL 6</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Various</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">HP Laser Jet 4600 PCL 6</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Various</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Star TSP100 USB   <a href="equipment_install_tsp600_usb.htm" style="font-weight: normal;">Install</a></p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 0.55pt; margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Star TSP600 USB <font class="hcp2"><span class="hcp6"> </span> </font><a href="equipment_install_tsp600_usb.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 0.55pt; margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;"><font class="hcp2"><span class="hcp6">Star TSP600 Parallel</span>   </font><a href="equipment_install_tsp600.htm">Install</a></p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 0.55pt; margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr style="height:20px;" class="hcp3">
|
||||
<td colspan="2" style="width:73.405%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Star TSP700</p>
|
||||
</td>
|
||||
<td style="width:26.595%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 0.55pt; margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Block-Text">*Not compatible with Windows Vista.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><font class="hcp2">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/help_trblsht_rcptprinter.htm">Troubleshooting a receipt printer</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equipment_install_inkjetlaser.htm">How do I set up an inkjet or laser printer?</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
123
QB_Help_Web/POS_Help/qbpos_equipment/equip_tagprntrlist.htm
Normal file
123
QB_Help_Web/POS_Help/qbpos_equipment/equip_tagprntrlist.htm
Normal file
@@ -0,0 +1,123 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Compatible Tag and Label Printers</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
img.hcp1 { border:none; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
tr.hcp3 { vertical-align:top; }
|
||||
td.hcp4 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px; }
|
||||
td.hcp5 { padding-left:1px;
|
||||
padding-top:1px;
|
||||
padding-right:1px;
|
||||
padding-bottom:1px;
|
||||
background-color:Transparent; }
|
||||
span.hcp6 { font-weight:normal; }
|
||||
a.hcp7 { font-weight:normal; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Compatible Tag and Label Printers</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Hardware listed in <font class="hcp2">bold type</font> in this list is available for purchase from Intuit and is supported by Intuit Technical Support if purchased from Intuit. To purchase supported hardware directly from QuickBooks, call 1-800-926-6066 or visit us <a href="qbpos:/command.html.viewinbrowser?IPDContent=52">online</a>.</p>
|
||||
<p class="Help-Text">Other hardware in the compatible hardware lists is not sold or supported by Intuit. These hardware models have been tested and found compatible with Point of Sale at the time of testing. Setup information for this hardware is provided as a convenience to Point of Sale users, but not guaranteed or supported. For assistance with hardware purchased from other sources, contact the hardware manufacturer or vendor.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<table cellspacing="0" width="342">
|
||||
<col style="width: 35.085%;">
|
||||
<col style="width: 46.495%;">
|
||||
<col style="width: 18.42%;">
|
||||
<tr class="hcp3">
|
||||
<td style="width:35.085%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Type/Model</font></p>
|
||||
</td>
|
||||
<td style="width:46.495%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</td>
|
||||
<td style="width:18.42%;" bgcolor="#E6E6E6" class="hcp4">
|
||||
<p class="Help-Text"><font class="hcp2">Port</font></p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:81.58%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt; font-weight: bold;">Zebra LP2824P USB <span class="hcp6">  <a href="equipment_install_zebralp2824usb.htm" class="hcp7">Install</a></span> <span style="font-weight: normal; color: #c0c0c0;">|</span> <span><a href="qbpos:helppopup.142" class="hcp7">Setup Note</a></span><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</td>
|
||||
<td style="width:18.42%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:81.58%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;"><font class="hcp2"><span class="hcp6">*Zebra LP2824P</span> <span class="hcp6">Parallel</span>  </font><a href="equipment_install_zebralp2824parallel.htm">Install</a> <span style="color: #c0c0c0;">|</span> <a href="qbpos:helppopup.142">Setup Note</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
</td>
|
||||
<td style="width:18.42%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel or USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:81.58%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;">**Zebra LP2844</p>
|
||||
</td>
|
||||
<td style="width:18.42%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel or USB</p>
|
||||
</td>
|
||||
</tr>
|
||||
<tr class="hcp3">
|
||||
<td colspan="2" style="width:81.58%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-left: 5.05pt; margin-top: 0.00pt;">Cognitive Del Sol DD24   <a href="equipment02.htm">Setup</a></p>
|
||||
</td>
|
||||
<td style="width:18.42%;" class="hcp5">
|
||||
<p class="Help-Text" style="margin-top: 0.00pt;">Parallel</p>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Notes:</p>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Tag and label printing is also supported to sheet labels on any standard Windows laser or inkjet printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">* Parallel port is preferred. This printer may be supplied with a parallel-to-USB adapter, which works on most computers.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">**This thermal printer prints larger 4" x 3" and 4" x 6" labels and is ideal for use with <a href="../qbpos_shipping/shipping_shipmgr.htm">Shipping Manager</a>.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Text"><font class="hcp2">Related Topics</font></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equipment_calibratezebralp2824.htm">Common issues with Zebra tag printers</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_basic_procedures/printing/basic338.htm">Printing tags</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="compatible_equipment.htm">Other compatible hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/hsoverview.htm">Help and support overview</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
45
QB_Help_Web/POS_Help/qbpos_equipment/equipement_drivers.htm
Normal file
45
QB_Help_Web/POS_Help/qbpos_equipment/equipement_drivers.htm
Normal file
@@ -0,0 +1,45 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Drivers for Compatible Hardware</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
<!--
|
||||
body { background-color:ffffec; }
|
||||
-->
|
||||
</style>
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Drivers for Compatible Hardware</p>
|
||||
|
||||
<p class="Help-Text">in-help popup topic.</p>
|
||||
|
||||
<p class="Help-Text">Software drivers for compatible hardware are included on the Point of Sale installation CD in the <span class="hcp1">D</span><font style="font-weight: bold;">rivers</font> folder. You can browse to this folder as necessary from the Point of Sale Hardware Setup Wizard or the Windows Add Hardware Wizard to select a needed driver.</p>
|
||||
<p class="Help-Text">Look for sub-folders with the hardware name to locate the driver you need.</p>
|
||||
<p class="Help-Text"><span class="hcp1">Important</span>: You should complete the Point of Sale software installation before connecting any hardware. Hardware drivers are installed during Point of Sale installation. Connecting the hardware prior to installation may result in Windows installing drivers that cause your hardware to malfunction or not function at all.</p>
|
||||
<p class="Help-Text">If you are having difficulty getting printers or other hardware to work, make sure you have installed all pending Windows updates:  Click <span class="hcp1">Start</span> and select <span class="hcp1">Control Panel</span> > <span class="hcp1">Windows Updates</span>.  </p>
|
||||
<p class="Help-Text"><img src="../image/lightningbolt.gif" alt="Internet connection required" title="Internet connection required" style="border: none;" width="9" height="15" border="0"> To check for newer versions of drivers for Intuit-sold hardware visit <a href="http://www.quickbooks.com/support/pos/hardware" target="_blank">www.quickbooks.com/support/pos/hardware</a>.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Drivers for Compatible Hardware from Other Suppliers</p>
|
||||
<p class="Help-Text">The drivers included for compatible hardware were current as of the compatibility testing date. Updated drivers may be available from your hardware vendor, however, these drivers have not been tested for compatibility.</p>
|
||||
</body>
|
||||
</html>
|
||||
56
QB_Help_Web/POS_Help/qbpos_equipment/equipment02.htm
Normal file
56
QB_Help_Web/POS_Help/qbpos_equipment/equipment02.htm
Normal file
@@ -0,0 +1,56 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Del Sol Printer</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Cognitive Del Sol Tag Printer</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_basic_procedures/printing/basic338.htm">Tag Printing Overview</a> <span style="color: #c0c0c0;">|</span> <a href="equip_tagprntrlist.htm">Compatible Tag Printers</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
|
||||
<p class="Help-Text">Leave this as a separate, regular topic, as it is called from a context-sensitive link in the program.</p>
|
||||
|
||||
<p class="Help-Text"><font class="hcp1">Setup:</font> Use parallel connection only; USB and serial connections are not compatible. No Windows XP-specific driver was available at the time of release; use the Windows NT/2000 driver.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text"><font class="hcp1">When printing:</font></p>
|
||||
<ul>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">When sample tags are printed, the second tag printed is a more accurate determination of tag position than the first.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Recalibrate printer before large print jobs to avoid tag waste. Recalibration is accomplished in the Print Tags dialog displayed when printing.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Each tag design has a separate vertical value to align text. Furthermore, the vertical value for a specific tag design may vary each time you calibrate. Therefore, if you switch tag designs and calibrate for the new design, then return to using your original design, the vertical value may not necessarily be the same as before. Try to stick with one tag design or recalibrate every time you change tag designs.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If calibration is not effective, unplug the printer power cord for several seconds and then reconnect. This will reset the printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">When printing a large number of tags the print buffer may overflow, resulting in the error message "Error found while printing the document: Do you want to Retry or Cancel". IGNORE THIS MESSAGE. As the print buffer catches up the message will disappear and all tags will be printed. Printing a fewer number of tags will eliminate this message.</p>
|
||||
</li>
|
||||
</ul>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,64 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Adding a Printer to the Windows Printer List</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Adding a Printer to the Windows Printer List</p>
|
||||
<a href="equip_receiptprntrlist.htm" style="color: #0000ff; text-decoration: underline;">Compatible Receipt Printers</a> <span style="color: #c0c0c0;">|</span> <a href="equipment_installing.htm">Installing Supported Equipment</a>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Use this procedure to add a receipt printer to your Windows printer list. The printer must be on this list before you can configure Point of Sale to use it.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Set up POS Receipt Printer page of the Setup Interview or from the Available Printers page of workstation preferences, select <font class="hcp1">Add</font> <font class="hcp1">Printer</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent">The Windows Add Printer Wizard is launched.</p>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In the Add Printer Wizard, click <font class="hcp1">Next</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Local printer attached to this computer</font>, clear the <font class="hcp1">Automatically detect and install my Plug and Play printer</font> check box, and then select <font class="hcp1">Next</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">LPT1</font> from the port list and select <font class="hcp1">Next</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Manufacturer list on the left, select <font class="hcp1">Star</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Printers list, select your printer and then select <font class="hcp1">Next</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In the Use Existing Driver window, select <font class="hcp1">Keep existing driver</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Next</font> several times, accepting the default settings, until you can select <font class="hcp1">Finish</font> to exit the Wizard.</p>
|
||||
</li>
|
||||
</ol>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,118 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Common Issues with Zebra Tag Printers</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
var chmfilefullname = "";
|
||||
var chmfilename = "";
|
||||
var chmfilepath = "";
|
||||
var chmfilepage = "";
|
||||
getchmfile();
|
||||
|
||||
function getchmfile(){
|
||||
var ra, sl, a, X, Y, Z;
|
||||
ra = /:/;
|
||||
a = location.href.search(ra);
|
||||
sl = "::";
|
||||
Y = location.href.lastIndexOf(sl);
|
||||
if (a==4) {
|
||||
Y = location.href.lastIndexOf("/");
|
||||
chmfilepage = unescape(location.href.substring(Y+1));
|
||||
if (location.href.substring(0,4) == "file") {
|
||||
chmfilepath = unescape(location.href.substring(8, Y+1));
|
||||
}
|
||||
} else {
|
||||
if (a == 2) X = 14;
|
||||
if (a == 7) X = 7;
|
||||
chmfilefullname = unescape(location.href.substring(X, Y));
|
||||
Z = chmfilefullname.lastIndexOf("\\");
|
||||
chmfilepath = unescape(chmfilefullname.substring(0, Z+1));
|
||||
chmfilename = unescape(chmfilefullname.substring(Z+1));
|
||||
chmfilepage = unescape(location.href.substring(Y+3));
|
||||
}
|
||||
}
|
||||
//]]>
|
||||
</script>
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
img.hcp3 { border:none; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Common Issues with Zebra Tag Printers</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a> <span style="color: #c0c0c0;">|</span> <a href="equip_tagprntrlist.htm">Compatible Tag Printers</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">If you have issues printing tags or labels with your Zebra printer, we recommend you use the <span class="hcp1">Hardware Troubleshooter</span> (access from the Help menu) for assistance. The troubleshooter will help you identify and correct your specific issue.</p>
|
||||
<p class="Help-Text">Listed below for reference are some of the more common issues with the Zebra printers and suggestions for resolving them.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Cleaning the Printhead</p>
|
||||
<p class="Help-Text">Many printing quality issues with this printer can be resolved by cleaning the printhead with a thermal printer cleaning pen or a 90% isopropyl alcohol on a cotton swab. The thermal printer cleaning pens are specially designed to clean your printhead of even heavy abrasions. You should clean your printhead at least every five rolls of tags/labels.</p>
|
||||
<p class="Help-Text">Printhead cleaning pens are available directly from Zebra at 1-800-268-1736 or go online at <a href="http://www.zebra.com" target="_blank">www.zebra.com</a>.<br>
|
||||
Part Number: AN11209-1.</p>
|
||||
<p class="Help-Text">Also available is the Printhead Preventive Maintenance Kit. Part Number: 47362.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Status Light on the LP2824 Printer</p>
|
||||
<p class="Help-Text">The status light around the Feed button on the LP2824 printer will often indicate an error condition. Click <a href="javascript:UniqueId0.Click()">here</a> to view what the lights mean and how to fix the condition.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Calibrating the Printer</p>
|
||||
<p class="Help-Text">The printer should be calibrated any time you change label types, or anytime printing is not correctly aligned on labels. You can calibrate the printer in the Hardware Troubleshooter or by selecting the <span class="hcp1">C</span><font class="hcp2">alibrate</font> button at the time of printing.</p>
|
||||
<p class="Help-Text">Several labels will be fed through the printer during this operation. When calibration is complete, you can roll the labels back into the printer to avoid waste.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Printing Jewelry Tags</p>
|
||||
<p class="Help-Text">If you are printing jewelry tags with flaps and calibration does not solve the problem, select the check box <img src="../image/checkbox_icon.gif" alt="Checkbox: Select to enable function, Clear to disable function" title="Checkbox: Select to enable function, Clear to disable function" width="12" height="11" border="0" class="hcp3"><span class="hcp1">Adjust start position</span> <font class="hcp2">for jewelry tags</font> on the Print dialog. This setting tells Point of Sale to use extra parameters, required by some revisions of the Zebra printer, when printing jewelry tags with flaps. Likewise, if printing jewelry tags without flaps, make sure this check box is cleared (not selected).</p>
|
||||
<p class="Help-Text">If using the Zebra LP2844, a second check box <img src="../image/checkbox_icon.gif" alt="Checkbox: Select to enable function, Clear to disable function" title="Checkbox: Select to enable function, Clear to disable function" width="12" height="11" border="0" class="hcp3"><span class="hcp1">Print Jewelry tags with flaps</span> must be selected if the tag stock has flaps.</p>
|
||||
<p class="Help-Text">If your jewelry tag stock has wide black bars printed across the back (used to indicate where one tag ends and the next begins), select the check box labeled <img src="../image/checkbox_icon.gif" alt="Checkbox: Select to enable function, Clear to disable function" title="Checkbox: Select to enable function, Clear to disable function" width="12" height="11" border="0" class="hcp3"> <span class="hcp1">Use black-bar indexing of jewelry tags</span>. When using black-bar indexing, the <span class="hcp1">Calibrate</span> option is not applicable and the button will be disabled.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">General Print Quality</p>
|
||||
<p class="Help-Text">If you have general print quality issues, such as text overlapping or running off the label, or bar codes printing too light to scan well, check your print settings to select the mode that works best for your needs (Draft Quality or High Quality) and ensure the print density (lightness/darkness) is set appropriately.</p>
|
||||
<p class="Help-Text">The High Quality printing mode gives you more control over fonts, typestyles, and alignment so the printed output looks closer to the template design yet still offers high-quality bar code printing. The Draft Quality mode prints excellent bar codes and prints slightly faster, but precise control over fonts, styles, and alignment suffers.</p>
|
||||
<p class="Help-Text"><img src="../image/Zebra_printquality.gif" alt="Print Dialog" title="Print Dialog" width="347" height="117" border="0" class="hcp3"></p>
|
||||
<ol style="list-style: decimal;">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">At the time of printing, select the <span class="hcp1">Print Quality</span> button on the Print dialog.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">In the Print Quality dialog, choose <span class="hcp1">Draft Quality</span> or <span class="hcp1">High Quality</span> and specify a print density.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select the <span class="hcp1">Print Test Page</span> button.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">If satisfied, select <span class="hcp1">OK</span> and continue printing. If not, change a setting and test again.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
var Name1="HS_LP2824_ErrorLights.html";
|
||||
document.write('<OBJECT');
|
||||
document.write(' CLASSID="clsid:ADB880A6-D8FF-11CF-9377-00AA003B7A11"');
|
||||
document.write(' ID="UniqueId0" TYPE="application/x-oleobject">');
|
||||
document.write(' <PARAM NAME="Command" VALUE="Shortcut">');
|
||||
document.write(' <PARAM NAME="Font" VALUE="MS Sans Serif,8,0,,">');
|
||||
document.write(' <PARAM NAME="Item1" VALUE=",'+chmfilepath+Name1+',">');
|
||||
document.write('<\/OBJECT>');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,61 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Welch Allyn IT3220 or HHP Imageteam 3800 Bar Code Scanner</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
img.hcp1 { border:none; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Welch Allyn IT3220 or HHP Imageteam 3800 Bar Code Scanner</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_barcodescannerlist.htm">Compatible Bar Code Scanners</a></span></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the bar code reader:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span style="font-weight: bold;">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your bar code scanner.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">USB Connection</p>
|
||||
<p class="Help-Text">Connect the USB cable from the bar code scanner into an available USB port on your computer. No other setup is required.</p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.130">What does a USB cable and port look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">PS/2 Connection</p>
|
||||
<p class="Help-Text">Both the bar code scanner and, if used, the <a href="equipment_install_idinnovcardreader.htm">PS/2 credit card reader</a>, are installed between the keyboard and the computer.</p>
|
||||
<p class="Help-Text">The illustration below includes both of these pieces of hardware. If you are installing only one of these pieces, just bypass the one not used.</p>
|
||||
<p class="Help-Text">Cable 3 connects to a PS/2 (keyboard) port on your computer.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_install_cardreaderscanner.gif" alt="Barcode scanner/card reader setup" title="Barcode scanner/card reader setup" width="320" height="153" border="0"><img src="../image/PS2.GIF" alt="Ps/2 Port Illustration" title="Ps/2 Port Illustration" width="30" height="30" border="0" class="hcp1"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,91 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Partner Tech CD7220 (Serial) Pole Display</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
font.hcp3 { font-family:"Wingdings 3";
|
||||
font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Partner Tech CD7220 (Serial) Pole Display</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_poledisplaylist.htm">Compatible Pole Displays</a> |</span> <a href="../qbpos_help_and_support/helpandsupport18.htm">FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Use this procedure to install and configure the Partner Tech CD7220 pole display for use with Point of Sale.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the Pole Display to your Computer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Assemble the pole display (connect base, pole and display as depicted in the pole display documentation).</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your pole display.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_serialport.gif" alt="Example of serial port" title="Example of serial port" width="100" height="33" border="0"></p>
|
||||
<p class="Help-Text">If your computer does not have an available serial port, contact your computer vendor or local computer store to discuss options such as adding an additional serial port.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Start Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the File menu, select <span class="hcp1">P</span><font class="hcp2">references</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Workstation</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">E</span><font class="hcp2">quipment</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Customer pole display</font> on the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Complete settings for the pole display as described <a href="../qbpos_workstation_preferences/wsprefs_poledisplay.htm">here</a>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text">Test your pole display when done.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Heading-2">Notes:</p>
|
||||
<ul>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If the pole display does not display information after this procedure, re-enter Workstation preferences and try a different port connection, e.g. if you initially selected <font class="hcp2">com 1</font>, change the setting to <font class="hcp2">com 2</font> and test again. Repeat this procedure until the pole display functions correctly (or use the Windows <a href="../qbpos_glossary_of_terms/glossarypage.htm#glossary_devicemanger">Device Manager</a> to determine the correct port to use).</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px; color: #292526;">
|
||||
<p class="Help-Bulleted"><font color="#292526">If you have an internal modem, it may be assigned to one of your serial ports, causing a conflict if the pole display is plugged into the same port. If your pole display still does not work, try plugging the pole display into another serial port. Repeat the steps above until you have identified the right combination of physical port and serial port setting that results in the pole display working.</font></p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">Due to frequent hardware changes, always follow the directions provided with the hardware if it differs from this procedure.</p>
|
||||
</li>
|
||||
</ul>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,78 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a CipherLab 8000 Physical Inventory Scanner</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a CipherLab 8000 Physical Inventory Scanner</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_pdtlist.htm">Compatible Physical Inventory Scanners</a></span></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">The physical inventory scanner is a hand-held, portable scanner that can be used to take and then upload physical inventory counts to Point of Sale.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the physical inventory scanner:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span style="font-weight: bold;">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your scanner.  <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your Windows COM Port Settings:</p>
|
||||
<p class="Help-Text">Both Point of Sale and your Windows operating system must be configured so that both reflect the same COM port (communications port) setting for the physical inventory scanner.</p>
|
||||
<p class="Help-Text">If your scanner doesn't work when you test it, you can use <a href="equip_configure_comports.htm">this procedure</a> to verify or select a COM port in Windows Device Manager and then make the same selection in Point of Sale workstation preferences as described below.</p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale for your physical inventory scanner:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In Point of Sale, select <font class="hcp1">Preferences</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp1">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Physical Inventory Scanner</font> from the left-side menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">CipherLab 8000 (USB)</font> from the drop-down list in the Physical Inventory Scanner field.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select the COM Port number that matches the COM Port you assigned to the scanner in Device Manager.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Use the test button at the bottom of the window to test the device.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><a href="../qbpos_physical_inventory/pi_pdt.htm">Using the Physical Inventory Scanner</a></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,92 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Citizen CT-S300 Receipt Printer (USB)</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { color:#c0c0c0; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
span.hcp3 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Citizen CT-S300 Receipt Printer (USB)</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> |</span> <a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To set up your Citizen CT-S300 USB receipt printer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Insert your Point of Sale CD into your CD-ROM drive. If the installation wizard launches, select <font class="hcp2">No</font> to cancel.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Take the power supply cord and place one end in the back of the receipt printer and the other into a power source.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps"> Turn the printer power on.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Hardware Setup Wizard</font> from the File menu in Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your printer.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent"><span class="hcp3">Do not connect your hardware until instructed to do so.</span></p>
|
||||
<p class="Help-Indent"><a href="qbpos:helppopup.130">What does the USB cable and port look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Info-Line">To review or change your printer preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Point of Sale File menu, select <span class="hcp3">P</span><font class="hcp2">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Workstation</font>, and then select <font class="hcp2">Documents & Printers</font> from the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make the following selections:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select the Citizen CT-S300 for each of the documents you want to print with this printer, e.g. Sales Receipts, X/Z-Out Reports, etc.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select an appropriate <span class="hcp3">40-column</span> template for each of these document types.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="3">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">P</font><font class="hcp2">rint</font> <font class="hcp2">O</font><font class="hcp2">ptions</font> from the left-side menu.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent">Make choices for the various options available.</p>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp3">S</span><font class="hcp2">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_receiptprntrlist.htm">Compatible Receipt Printers</a></span></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,72 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing an ID Innovations MSR PS2 Card Reader</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
font.hcp3 { font-family:"Wingdings 3";
|
||||
font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install an ID Innovations MSR PS2 Card Reader</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_cardreaderlist.htm">Compatible Card Readers</a></span></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Both the ID Innovations credit card reader and, if used, the <a href="equipment_install_barcodescanner.htm">Welch Allyn IT3220 handheld bar code scanner</a>, are installed between the keyboard and the computer.</p>
|
||||
<p class="Help-Text">The illustration below includes both of these pieces of hardware. If you are installing only one of these pieces, just bypass the one not used.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the credit card reader:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your card reader.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_install_cardreaderscanner.gif" alt="Example PS2 keyboard connections for card reader and scanner" title="Example PS2 keyboard connections for card reader and scanner" width="320" height="153" border="0"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol start="1">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">In Point of Sale, select <span class="hcp1">P</span><font class="hcp2">references</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">E</span><font class="hcp2">quipment</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Card Reader</font> from the preferences menu on the left.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">MSR</span> <font class="hcp2">PS2 Keyboard Wedge</font> in the drop-down list of compatible card readers.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">S</span><font class="hcp2">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,69 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing an ID Innovations MSR USB Card Reader</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
font.hcp3 { font-family:"Wingdings 3";
|
||||
font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install an ID Innovations MSR USB Card Reader</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_cardreaderlist.htm">Compatible Card Readers</a></span></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the <a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the credit card reader:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your card reader.  <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In Point of Sale, select <span class="hcp1">P</span><font class="hcp2">references</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Equipment</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Card Reader</font> from the preferences menu on the left.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">MSR</span> <font class="hcp2">(USB interface)</font> from the drop-down list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line">Your card reader is ready to use with Point of Sale!</p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,95 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing an Ingenico PIN Pad</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install an Ingenico PIN Pad</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_pinpadlist.htm">Compatible PIN pads</a></span></p>
|
||||
<p class="help-text"> </p>
|
||||
<p class="Help-Text">This procedure is for installing Ingenico PIN pads, models 3070/2100/3010, for use with the <a href="../qbpos_merchant_service/cardservicesoverview.htm">QuickBooks POS Merchant Service</a>.</p>
|
||||
<p class="Help-Info-Line">To install the PIN pad:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the File menu, select <span class="hcp1">Hardware Setup Wizard</span>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your PIN pad.  <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">Troubleshooting Tips:</p>
|
||||
<ul>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If Windows does not automatically detect the hardware, make sure the unit is receiving power (the screen will be active) and plugged in correctly. You can also try unplugging the USB end of the cable, waiting a moment and then plugging it back in.</p>
|
||||
</li>
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">If your device is not installed automatically, you can install the driver by browsing to the <font class="hcp2">\Drivers\Ingenico</font> folder on the Point of Sale CD.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">P</span><font class="hcp2">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">PIN pads</font> from the left-hand preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select your model of Ingenico PIN pad:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Nested-List">
|
||||
<p class="Help-Nested-List"><font class="hcp2">Ingenico 3070</font> (with integrated card reader)</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List">
|
||||
<p class="Help-Nested-List"><font class="hcp2">Ingenico 2100</font> (with integrated card reader)</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List">
|
||||
<p class="Help-Nested-List"><font class="hcp2">Ingenico 3010</font> (without card reader)</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select the test button at the bottom of the window to verify the operation of your device.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipts_payment_ccdebithardware.htm">Credit and debit card hardware</a></p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_merchant_service/cardservicesoverview.htm">Merchant Service overview</a></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,66 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>How Do I Set Up an Inkjet or Laser Printer?</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
ol.hcp1 { list-style:decimal; }
|
||||
li.hcp2 { list-style:none;
|
||||
display:inline; }
|
||||
span.hcp3 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">How Do I Set Up an Inkjet or Laser Printer?</p>
|
||||
<p class="Help-Text"><a href="compatible_equipment.htm">Compatible Hardware</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Inkjet or laser printers can be used to print Point of Sale documents.</p>
|
||||
<p class="Help-Info-Line">To set up your inkjet/laser printer:</p>
|
||||
<ol class="hcp1">
|
||||
<li class="hcp2">
|
||||
<ol class="hcp1">
|
||||
<li>
|
||||
<p class="Help-Steps">Use the manufacturers instructions or the Windows <span class="hcp3">Add Printer</span> function to install your inkjet or laser printer to Windows.</p>
|
||||
</li>
|
||||
<li>
|
||||
<p class="Help-Steps">From the Point of Sale File menu, select <span class="hcp3">Preferences <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font>Workstation</span>.</p>
|
||||
</li>
|
||||
<li>
|
||||
<p class="Help-Steps">Select <span class="hcp3">Documents & Printers</span> from the left-side menu.</p>
|
||||
</li>
|
||||
<li>
|
||||
<p class="Help-Steps">Select your printer from the drop-down list for each document you will print with it.</p>
|
||||
</li>
|
||||
</ol>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-left: 48px;"> Also, select a print template that matches the printer (typically one of the <span class="hcp3">Letter</span> templates).</p>
|
||||
<ol class="hcp1">
|
||||
<li class="hcp2">
|
||||
<ol start="5" class="hcp1">
|
||||
<li>
|
||||
<p class="Help-Steps">Select <span class="hcp3">Save</span>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
</li>
|
||||
</ol>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,76 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Logic Controls LD9900 (USB) Pole Display</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
font.hcp3 { font-family:"Wingdings 3";
|
||||
font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Logic Controls LD9900 (USB) Pole Display</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_poledisplaylist.htm">Compatible Pole Displays</a> |</span> <a href="../qbpos_help_and_support/helpandsupport18.htm">FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Use this procedure to install and configure the Logic Controls LD9900 pole display for use with Point of Sale.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the Pole Display to your Computer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Assemble the pole display (connect base, pole and display as depicted in the pole display documentation).</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your pole display.  <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Start Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the File menu, select <span class="hcp1">P</span><font class="hcp2">references</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Workstation</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">E</span><font class="hcp2">quipment</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Customer Pole Display</font> on the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Complete settings for the pole display as described <a href="../qbpos_workstation_preferences/wsprefs_poledisplay.htm">here</a>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent">Test your pole display when done.</p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,70 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing an M-S Cash Drawer</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { color:#c0c0c0; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install an M-S Cash Drawer</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> |</span> <a href="../qbpos_help_and_support/help_cash_drawer_faqs.htm">Cash Drawer Troubleshooting</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Note" style="margin-left: 3px;"><span class="hcp2">Note</span>: The M-S Cash Drawer sold by Intuit must be connected through a compatible Star receipt printer.  <a href="qbpos:helppopup.134">Learn more</a></p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the cash drawer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Unlock the cash drawer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure your receipt printer is installed and working. <a href="equipment_installing.htm">Installing supported hardware</a>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">When prompted by the Hardware Setup Wizard to connect your cash drawer:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Steps" style="list-style: disc;">
|
||||
<p class="Help-Steps">The cash drawer connects to the receipt printer. The cash drawer's connection looks like a telephone jack. One end is already connected to the back of the cash drawer. The other end plugs into the back of the receipt printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="list-style: disc;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_install_cashdrawer.gif" alt="Example cash drawer and receipt printer connection" title="Example cash drawer and receipt printer connection" width="300" height="136" border="0"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQ</a></p>
|
||||
<p class="Help-Main-Topic-Links"><span class="hcp1"><a href="equip_cashdrawerlist.htm">Compatible Cash Drawers</a></span></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,90 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Star TSP600 Printer (Parallel)</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Star TSP600 Printer (Parallel)</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> |</span> <a href="../qbpos_help_and_support/helpandsupport15.htm">Print FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Due to frequent hardware changes, always follow the directions provided with the printer if it differs from this procedure.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To set up your STAR TSP600-Series parallel printer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Insert your Point of Sale CD into your CD-ROM drive. If the installation wizard launches because of this, select <font class="hcp1">No</font> to cancel.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Take the power supply and place one end in the back of the receipt printer and the other into a power source. Turn the printer power on.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <font class="hcp1">Hardware Setup Wizard</font> from the File menu .</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your printer. <span class="hcp2">Do not connect your hardware until instructed to do so.</span></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_install_tsp600.gif" alt="image\equip_install_tsp600.gif" title="image\equip_install_tsp600.gif" width="280" height="150" border="0"></p>
|
||||
<p> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol start="1">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">From the Point of Sale File menu, select <span class="hcp2">P</span><font class="hcp1">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp1">Workstation</font>, and then select available printers.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent"><span class="hcp2">For TSP600:</span> Ensure that the Star TSP613 or TSP600 Raster Printer is in the list on this page. If it is not, follow the procedure <a href="equipment_addtsp600_printerlist.htm">here</a> to add it before continuing.</p>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <span class="hcp2">Documents & Printers</span> from the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make the following selections:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Click in the Printer column and select the Star TSP for each of the documents you wish to print with this printer, e.g. Sales Receipts, X/Z-Out Reports, etc.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Click in the Template column and select one of the 40-column templates for each of these document types.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <span class="hcp2">S</span><font class="hcp1">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line">Your printer is now ready to use in Point of Sale!</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="equip_receiptprntrlist.htm">List of compatible receipt printers</a></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,88 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Star TSP100/TSP600 Receipt Printer (USB)</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { color:#c0c0c0; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
span.hcp3 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Star TSP100/TSP600 Receipt Printer (USB)</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> |</span> <a href="../qbpos_help_and_support/helpandsupport15.htm">Print FAQs</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text"><font style="font-weight: bold; font-style: italic;">Note:</font> <font style="font-style: italic;">If you have previously installed a Star TSP600-Series Parallel version of this printer on this workstation and no longer plan to use it, we recommend you delete it from your Windows printer list before continuing. This will help avoid printer driver conflicts.</font> <a href="../qbpos_help_and_support/help_win_controlpanel.htm">How do I?</a></p>
|
||||
<p class="Help-Info-Line">To set up your Star TSP100-Series or TSP600 Series USB printer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Insert your Point of Sale CD into your CD-ROM drive. If the installation wizard launches because of this, select <font class="hcp2">No</font> to cancel.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Take the power supply cord and place one end in the back of the receipt printer and the other into a power source. Turn the printer power on.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Hardware Setup Wizard</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your printer. <span class="hcp3">Do not connect your hardware until instructed to do so.</span>   <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line">To review or change your printer preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Point of Sale File menu, select <span class="hcp3">P</span><font class="hcp2">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Workstation</font>, and then select <font class="hcp2">Documents & Printers</font> from the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make the following selections:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select the Star TSP100 or TSP600 (as appropriate) for each of the documents you want to print with this printer, e.g. Sales Receipts, X/Z-Out Reports, etc.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select an appropriate 40-column template for each of these document types.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="3">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">P</font><font class="hcp2">rint</font> <font class="hcp2">O</font><font class="hcp2">ptions</font> from the left-side menu.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent">Make choices for the various options available.</p>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp3">S</span><font class="hcp2">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_receiptprntrlist.htm">Compatible Receipt Printers</a></span></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,109 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Zebra LP2824 Tag Printer (Parallel)</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Zebra LP2824 Tag Printer (Parallel)</p>
|
||||
<p class="Help-Text"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a> <span style="color: #c0c0c0;">|</span> <a href="equip_tagprntrlist.htm">Compatible Tag Printers</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">This procedure is for installing the tag printer using a parallel printer cable and assumes you have already installed Point of Sale on the computer to which you are adding the printer. Click <a href="equipment_install_zebralp2824usb.htm">here</a> for instructions to install the USB model of this printer.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To connect and install the printer to your computer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">To install tags in the printer, open the printer cover and follow the instructions below. When done, close the cover.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="list-style: disc;">
|
||||
<p class="Help-Nested-List">Jewelry tagsunroll so that tags are face up.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Hang Tagsunroll so that tag stock feeds from bottom of roll (if nothing prints on the tags, then tag stock may be inserted into the printer upside down).</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Labelsunroll so that tags are face up. Sample labels are included in the box.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Insert your Point of Sale CD into your CD-ROM drive. If the installation wizard launches because of this, select <font class="hcp1">No</font> to cancel.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Plug the printer power cord into the back of the tag printer and into an outlet. <font class="hcp1">Do not turn on the printer yet.</font></p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <span class="hcp2">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your tag printer. <span class="hcp2">Do not connect your hardware until instructed to do so.</span>  </p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Indent"><img src="../image/equip_parallelports.gif" alt="Example of a parallel port" title="Example of a parallel port" width="120" height="22" border="0"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Read <a href="qbpos:helppopup.142">setup notes</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"> for this printer.</p>
|
||||
<p class="help-text"> </p>
|
||||
<p class="Help-Info-Line">To review or change your printer setup in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In point of Sale, select <span class="hcp2">P</span><font class="hcp1">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp1">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">A</span><font class="hcp1">vailable Printers</font> on the left hand menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Confirm that the Zebra LP 2824 is listed on this page.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Indent">If the printer is not listed, select <font class="hcp1">Add Printer</font> and follow the Add Printer wizard to install it before continuing. <font style="font-style: italic;">Note: You may need your Point of Sale installation CD to install the printer driver.</font> <a href="equipement_drivers.htm">Learn more</a></p>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">Documents & Printers</span> from the left hand menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make the following selections:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">In the Printer column, select the <font class="hcp1">Zebra</font> <font class="hcp1">LP</font> <font class="hcp1">2824</font> from the drop-down list for Inventory Tags, Markdown Tags, and Customer Labels as appropriate.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select the appropriate Zebra tag template to match the tag stock you have purchased for each.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="6">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">S</span><font class="hcp1">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line">Your printer is now ready to use with Point of Sale!</p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,101 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Zebra LP2824 Tag Printer (USB)</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
img.hcp3 { border:none; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Zebra LP2824 Tag Printer (USB)</p>
|
||||
<p class="Help-Text"><a href="../qbpos_help_and_support/helpandsupport15.htm">Print FAQs</a> <span style="color: #c0c0c0;">|</span> <a href="equip_tagprntrlist.htm">Compatible Tag Printers</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">This procedure to assumes you have already installed Point of Sale on the computer to which you adding the USB printer. <a href="equipment_install_zebralp2824parallel.htm">View instructions for a parallel printer</a></p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">If your operating system is:</p>
|
||||
<p class="Help-Text"><font class="hcp1">Windows XP/2000:</font> Use the procedure below to install the USB printer.</p>
|
||||
<p class="Help-Text"><font class="hcp1">Windows 2003 Server:</font> Before installing this printer, you must set your <font class="hcp1">Disallow installation of printers using kernel-mode drivers</font> policy to <font class="hcp1">Disabled</font>. See these special instructions <a href="windows_2003_server_group_policy_settings.htm">here</a>. When finished, return here and start with Step 1 in the procedure below.</p>
|
||||
<p class="Help-Info-Line">To connect and install the printer to your computer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">To install tags in the printer, open the printer cover and follow the instructions below. When done, close the cover.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="list-style: disc;">
|
||||
<p class="Help-Nested-List">Jewelry tagsunroll so that tags are face up.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Hang Tagsunroll so that tag stock feeds from bottom of roll (if nothing prints on the tags, then tag stock may be inserted into the printer upside down).</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Labelsunroll so that tags are face up. Sample labels are included in the box.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="2">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Insert your Point of Sale CD into your CD-ROM drive. If the installation wizard launches because of this, select <font class="hcp1">No</font> to cancel.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Plug the printer power cord into the back of the tag printer and into an outlet. <font class="hcp1">Do not turn on the printer yet.</font></p>
|
||||
</li>
|
||||
</ol>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Select <span class="hcp2">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your tag printer. <span class="hcp2">Do not connect your hardware until instructed to do so.</span>   <a href="qbpos:helppopup.130">What does the USB cable look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp3"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Read <a href="qbpos:helppopup.142">setup notes</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp3"> for this printer.</p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Start the Point of Sale program.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">From the Point of Sale File menu, select <span class="hcp2">P</span><font class="hcp1">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp1">Workstation</font>, and then select <span class="hcp2">Documents & Printers</span> from the left-side preferences list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make the following selections:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select the <font class="hcp1">Zebra</font> <font class="hcp1">LP</font> <font class="hcp1">2824</font> for Inventory Tags, Markdown Tags, and Customer Labels as appropriate.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="font-size: 9pt;">
|
||||
<p class="Help-Nested-List">Select an appropriate Zebra tag template to match the tag stock you have purchased for each.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<ol start="4">
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">S</span><font class="hcp1">ave</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,59 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing Supported POS Hardware</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install Supported POS Hardware</p>
|
||||
<p class="Help-Text"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> <font color="#C0C0C0">|</font> <a href="compatible_equipment.htm">Compatible Hardware</a> <font color="#C0C0C0">|</font> <a href="../qbpos_help_and_support/helpandsupport16.htm">Troubleshooting</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware <a href="../qbpos_workstation_preferences/wsprefs_pinpad.htm">workstation preferences</a> pages.</p>
|
||||
<p class="Help-Text">Select from the list below to view installation and setup information for Intuit-sold and supported POS hardware.</p>
|
||||
<p class="Help-Text">If you have purchased compatible hardware from another source, follow the installation instructions provided with the hardware.</p>
|
||||
<p class="Help-Text">For the most current Point of Sale hardware drivers and installation instructions, click <a href="http://support.quickbooks.intuit.com/support/Articles/HOW12055">here</a>.</p>
|
||||
<p class="Help-Info-Line">Which piece of hardware are you installing?</p>
|
||||
<p class="Help-Text"><a href="equipment_install_cipherlab8000pdt.htm">CipherLab 8000 physical inventory scanner</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_citizencts300_usb.htm">Citizen CT-S300 Receipt Printer (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_idinnovcardreader.htm">ID Innovations MSR card reader (PS/2)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_idinnovcardreaderusb.htm">ID Innovations MSR card reader (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_ingenicopinpad.htm">Ingenico 2100/3010/3070 PIN pads</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_ld9000usb_poledisplay.htm">Logic Controls LD9900 pole display (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_installing_magtek21040110USB.htm">Magtek 21040110 MSR card reader (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_installing_metrologicoptimusSP5500.htm">Metrologic SP5500 Optimus S Physical Inventory Scanner (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_installing_valuline_cashdrawer.htm">VMMF VAL-u Line Cash Drawer</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_mscashdrawer.htm">M-S CF-Media cash drawer</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_cd7220poledisplay.htm">Partner Tech CD7220 pole display (serial)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_tsp600_usb.htm">Star TSP100 or TSP600 receipt printer (USB)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_tsp600.htm">Star TSP600 receipt printer (parallel)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_barcodescanner.htm">Welch Allyn IT3220 or HHP Imageteam 3800 handheld bar code scanner</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_zebralp2824parallel.htm">Zebra LP2824P tag printer (parallel)</a></p>
|
||||
<p class="Help-Text"><a href="equipment_install_zebralp2824usb.htm">Zebra LP2824P tag printer (USB)</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Drivers for Hardware <img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,72 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Magtek 21040110 USB Card Reader</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Magtek 21040110 USB Card Reader</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_cardreaderlist.htm">Compatible Card Readers</a></span></p>
|
||||
<p class="Help-Info-Line">To install this card reader:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and set up your card reader.  <a href="qbpos:helppopup.130">What does a USB cable and port look like?</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In Point of Sale, select <span class="hcp1">P</span><font class="hcp2">references</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Card Reader</font> from the preferences menu on the left.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">MSR</span> <font class="hcp2">(USB interface)</font> from the drop-down list.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line">Your card reader is ready to use with Point of Sale!</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Heading-2">Note:</p>
|
||||
<ul style="list-style: disc;">
|
||||
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
||||
<p class="Help-Bulleted">You can also access the Hardware Setup Wizard from individual hardware pages in <a href="../qbpos_workstation_preferences/wsprefsoverview.htm">workstation preferences</a>.</p>
|
||||
</li>
|
||||
</ul>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,84 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing a Metrologic SP5500 Optimus S Physical Inventory Scanner</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { font-weight:bold; }
|
||||
font.hcp2 { font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install a Metrologic SP5500 Optimus S Physical Inventory Scanner</p>
|
||||
<p class="Help-Text"><span style="color: #c0c0c0;"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> | <a href="equip_pdtlist.htm">Compatible Physical Inventory Scanners</a></span></p>
|
||||
<div>
|
||||
<p style="text-align: right; font-family: Arial, sans-serif; font-size: 9pt;
|
||||
color: #800000;"><span style="font-size: 10pt;">Basic</span> </p>
|
||||
</div>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">This physical inventory scanner is a hand-held, portable scanner that can be used to take and then upload physical inventory counts to Point of Sale.</p>
|
||||
<p class="Help-Note"><span class="hcp1">Note</span>: This scanner uses a Lithium-ion battery. The scanner will display the battery status when inserted into the cradle. We recommend you fully charge the battery by leaving the scanner inserted in the cradle with the cradle plugged into a power source before beginning.</p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Info-Line">To install the physical inventory scanner:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Follow the on-screen instructions to connect and setup your scanner.  <a href="qbpos:helppopup.130">What does the USB cable look like?<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></a></p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Info-Line" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Info-Line">To review or change your Windows COM Port Settings:</p>
|
||||
<p class="Help-Text">Both Point of Sale and your Windows operating system must be configured so that both reflect the same COM port (communications port) setting for the physical inventory scanner.</p>
|
||||
<p class="Help-Text">If your scanner doesn't work when you test it, you can use <a href="equip_configure_comports.htm">this procedure</a> to verify or select a COM port in Windows Device Manager and then make the same selection in Point of Sale workstation preferences as described below.</p>
|
||||
<p class="Help-Info-Line">To review or change your preferences in Point of Sale for your scanner:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">In Point of Sale, select <font class="hcp2">Preferences</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Workstation</font> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Physical Inventory Scanner</font> from the left-side menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp1">Metrologic SP5500 Optimus S (USB)</span> from the drop-down list in the Physical Inventory Scanner field.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select the COM Port number that matches the COM Port you assigned to the scanner in Device Manager.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Use the test button at the bottom of the window to test the device.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><a href="../qbpos_physical_inventory/pi_pdt.htm">Using the scanner for a physical inventory</a></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,72 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Installing an MMF VAL-u Line Cash Drawer</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
span.hcp1 { color:#c0c0c0; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Install an MMF VAL-u Line Cash Drawer</p>
|
||||
<p class="Help-Text"><span class="hcp1"><a href="equip_hwsetupwiz.htm">Hardware Setup Wizard</a> |</span> <a href="../qbpos_help_and_support/help_cash_drawer_faqs.htm">Cash Drawer Troubleshooting</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">The use of a cash drawer requires a receipt printer through which the cash drawer is connected to the computer.</p>
|
||||
<p class="Help-Text">It is strongly recommended that you use the Hardware Setup Wizard to configure your Point of Sale hardware. You can access the setup wizard from the File menu and from individual hardware workstation preferences pages.</p>
|
||||
<p class="Help-Info-Line">To install the cash drawer:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure the Point of Sale installation disk is in your CD-ROM drive. (Cancel the Installation Wizard if it launches.)</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Unlock the cash drawer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Launch Point of Sale.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Make sure your receipt printer is installed and working. <a href="equipment_installing.htm">Installing supported hardware</a>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span style="font-weight: bold;">Hardware Setup Wizard</span> from the File menu.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">When prompted by the Hardware Setup Wizard to connect your cash drawer:</p>
|
||||
</li>
|
||||
</ol>
|
||||
<ul>
|
||||
<li class="p-Help-Nested-List" style="list-style: disc;">
|
||||
<p class="Help-Nested-List">Use only the manufacturer's cable included with the cash drawer. Using any other cable, including phone cords, may result in irreparable damage to your receipt printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="list-style: disc;">
|
||||
<p class="Help-Nested-List">The cash drawer cable is included in a plastic bag with the cash drawer. Connect one end of the cable to the cash drawer. Plug the other end into the receipt printer.</p>
|
||||
</li>
|
||||
<li class="p-Help-Nested-List" style="list-style: disc;">
|
||||
<p class="Help-Nested-List">Follow the on-screen instructions.</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p class="Help-Text" style="text-align: center;"><img src="../image/equip_install_cashdrawer.gif" alt="Example cash drawer and receipt printer connection" title="Example cash drawer and receipt printer connection" width="300" height="136" border="0"></p>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Main-Topic-Links"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQ</a></p>
|
||||
<p class="Help-Main-Topic-Links"><span class="hcp1"><a href="equip_cashdrawerlist.htm">Compatible Cash Drawers</a></span></p>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,47 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Hardware Setup Notes</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Hardware Setup Notes</p>
|
||||
<p class="Help-Text"><a href="equipment_installing.htm">Installing Supported Hardware</a> <font color="#C0C0C0">|</font> <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('equipement_drivers.htm');return false;">Hardware Drivers</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" style="border: none;" width="10" height="12" border="0"></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Setup notes are available for the following compatible hardware.</p>
|
||||
<p class="Help-Info-Line">What type of hardware are you setting up?</p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.134">Cash drawer</a></p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.140">Star TSP 700 receipt printer</a></p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.136">Epson receipt printer</a></p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.141">Symbol LS1902 PS/2 bar code scanner</a></p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.142">Zebra LP2824 tag printer</a></p>
|
||||
<p class="Help-Text"><a href="qbpos:helppopup.139">Partner Tech pole displays</a></p>
|
||||
<p class="Help-Text"><a href="equipment02.htm">Cognitive Del Sol tag printer</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Related-Topics">Related Topics</p>
|
||||
<p class="Help-Text"><a href="equip_ports.htm">About connection ports</a></p>
|
||||
<script type="text/javascript" language="JavaScript1.2">
|
||||
//<![CDATA[
|
||||
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
|
||||
FilePopupInit('a1');
|
||||
//]]>
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
@@ -0,0 +1,63 @@
|
||||
|
||||
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
||||
<html>
|
||||
<head>
|
||||
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
||||
<meta name="generator" content="Adobe RoboHelp 2019">
|
||||
<title>Windows 2003 Server Group Policy Settings</title>
|
||||
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
||||
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
|
||||
<style title="hcp" type="text/css">
|
||||
<!--
|
||||
font.hcp1 { font-weight:bold; }
|
||||
span.hcp2 { font-weight:bold; }
|
||||
font.hcp3 { font-family:"Wingdings 3";
|
||||
font-weight:bold; }
|
||||
-->
|
||||
</style>
|
||||
<style type="text/css">
|
||||
/* FORCE ALL FONTS TO 13PT - V3 */
|
||||
* { font-size: 13pt !important; }
|
||||
body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
|
||||
font-size: 13pt !important;
|
||||
}
|
||||
</style>
|
||||
|
||||
</head>
|
||||
<body>
|
||||
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
||||
|
||||
|
||||
<p class="Help-Heading-1" style="background-color: #008000;">Windows 2003 Server Group Policy Settings</p>
|
||||
<p class="Help-Text"><a href="../qbpos_help_and_support/helpandsupport15.htm">Printing FAQs</a> <span style="color: #c0c0c0;">|</span> <a href="equip_tagprntrlist.htm">Compatible Tag Printers</a></p>
|
||||
<p class="Help-Text"> </p>
|
||||
<p class="Help-Text">Before installing the USB tag printer, you must set your <font class="hcp1">Disallow installation of printers using kernel-mode drivers</font> policy to <font class="hcp1">Disabled</font> as described below.</p>
|
||||
<p class="Help-Info-Line">To change the Group Policy settings:</p>
|
||||
<ol>
|
||||
<li class="p-Help-Steps" style="font-size: 10pt;">
|
||||
<p class="Help-Steps"><font style="font-size: 10pt;" size="2">Selec</font>t <span class="hcp2">S</span><font class="hcp1">tart</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp1">Run</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Type <font style="font-style: italic;">gpedit.msc</font> and select <font class="hcp1">OK</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Go to <font class="hcp1">Local Computer Policy</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp1">Computer Configuration</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp1">Administrative Templates</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp1">Printers</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Double-click <font class="hcp1">Disallow installation of printers using kernel-mode drivers</font>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">D</span><font class="hcp1">isabled</font> form the settings tab.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Select <span class="hcp2">OK</span>.</p>
|
||||
</li>
|
||||
<li class="p-Help-Steps" style="font-size: 9pt;">
|
||||
<p class="Help-Steps">Close the Group Policy Window.</p>
|
||||
</li>
|
||||
</ol>
|
||||
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
|
||||
<p class="Help-Text">You may now proceed with the <a href="equipment_install_zebralp2824usb.htm">procedure for installing the USB tag printer</a>.</p>
|
||||
</body>
|
||||
</html>
|
||||
Reference in New Issue
Block a user