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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Add Value to A Gift Card</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<body>
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1">Add Value to A Gift Card</p>
<p class="Help-Text">This topic duplicates a popup topic. Left only for search purposes.</p>
<p class="Help-Text">&#160;</p>
<p class="Help-Note">This topic applies to users of the QuickBooks POS Gift Card Service. &#160;<a href="../qbpos_recording_sales_and_returns/giftcard_otherservice.htm">What if I use another Service?</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">You can add additional value to a gift card in the same manner as when originally selling it.</p>
<p class="Help-Text">The new sale increases the stored value of the card on the Gift Card Services online servers.</p>
<p class="Help-Text">Take me to the <a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">selling a gift card</a> topic.</p>
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Check a Gift Card Balance</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
<style title="hcp" type="text/css">
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<body>
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">Check a Gift Card Balance</p>
<p class="Help-Text"><a href="giftcard_oview.htm">Gift Card Service Overview</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Sell or Recharge a Gift Card</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Note">This topic applies to users of the QuickBooks Desktop POS Gift Card Service. &#160;<a href="../qbpos_recording_sales_and_returns/giftcard_otherservice.htm">What if I use another Service?</a></p>
<p class="Help-Info-Line">To check the balance of a gift card from a sales receipt:</p>
<ol>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Start a new sales receipt with or without items listed.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">From the I Want To menu, select <font class="hcp1">Check Gift Card Balance</font>.</p>
</li>
</ol>
<p class="Help-Indent">The Gift Card Balance Inquiry window is displayed.</p>
<ol start="4">
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Swipe the gift card or type &#160;the card number and then click <font class="hcp1">Check Balance</font>.</p>
</li>
</ol>
<p class="Help-Indent">Point of Sale connects to the service and displays the card balance.</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Text">To view the balances of all outstanding gift cards run the <a href="giftcard_reports.htm">Gift Card Balance Summary report</a>.</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_tips.htm">Collect tips on gift card sales</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_returns.htm">Handling returns of purchases made by gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_replacing.htm">Replace a lost gift card</a></p>
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Configuring your System for a Gift Card Account</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
<style title="hcp" type="text/css">
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">Configure your System for a Gift Card Account</p>
<p class="Help-Text"><a source="shell" href="giftcard_hdi.htm">How do I?<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></a> <span style="color: #c0c0c0;">|</span> <a href="giftcard_oview.htm">QuickBooks Desktop POS Gift Card Service Overview</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Note">This topic applies to users of the QuickBooks Desktop POS Gift Card Service. &#160;<a href="../qbpos_recording_sales_and_returns/giftcard_otherservice.htm">What if I use another Service?</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">Once your account is approved and you have received your Gift Card Account Number (typically in 2-3 business days), enter the account number in Point of Sale company preferences and specify how you will communicate with the service. Once you have received your cards, you will be ready to start processing gift card transactions.</p>
<p class="Help-Info-Line">To enter your gift card account number:</p>
<ol>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">From the File menu, select <font class="hcp2">Preferences</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp2">Company</font>, and then <font class="hcp2">Merchant &amp; Gift Card Services</font> from the left-side preferences list.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Enter the account number provided to you in the Gift Card Service area on the page.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Select <font class="hcp2">Communication Setup</font> from the left-side preferences list, and specify how you will <a href="../qbpos_merchant_service/cardservices_communication_setup.htm">communicate</a> with the service, either <span class="hcp3">Secure</span> <font class="hcp2">Internet Connection</font> or <font class="hcp2">Direct-dial</font> (modem). Click <font class="hcp2">Internet Connection Setup</font> if you need help configuring your Internet connection (this step is not necessary if you have already set up communication for the QuickBooks Desktop POS Merchant Service):</p>
</li>
</ol>
<ol start="4">
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Return to the <span class="hcp3">Merchant &amp; Gift Services</span> page and select <span class="hcp3">Verify</span> next to your Gift Card Account Number. Point of Sale will do a test connection and confirm that your account is active and ready to use. If errors are encountered, a message is displayed with information about resolving the situation.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Select <font class="hcp2">Save</font>.</p>
</li>
</ol>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="giftcard_oview.htm">Gift Card Service overview</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Sell a gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_redeem_giftcard.htm">Redeem a gift card</a></p>
<p class="Help-Text"><a href="giftcard_logo.htm">Order custom gift cards</a></p>
<div style="width: 100%; position: relative;" id="footer">
<p>&#160;</p>
<p class="Help-Note" style="background-color: #f5f5f5;"><img src="../image/lightningbolt_shg.gif" alt="This symbol indicates that an Internet connection is required." title="This symbol indicates that an Internet connection is required." width="9" height="15" border="0" class="hcp1"> &#160;Additional online resources. Internet connection required.</p>
<p class="Help-Text"><a title="POS User Community Web Site - opens in new browser window" href="http://www.qbinproduct.com/community/help/pos" target="_blank">Point of Sale User Community</a> Connect with other Point of Sale users and experts to ask questions and share advice.</p>
<p class="Help-Text"><a title="POS Support Web Site - opens in a new browser window" href="http://www.quickbooks.com/support" target="_blank">Point of Sale Support Web Site</a> Search our Knowledge Base of frequently asked questions, learn about available updates, or research other support options.</p>
</div>
</body>
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>giftcard_hdi</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<body>
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">QuickBooks POS Gift Card Service: How do I?</p>
<p class="Help-Text">This is a popup topic and has been hidden.</p>
<p class="Help-Main-Topic-Links"><a href="giftcard_signup.htm">Sign up for a QuickBooks POS Gift Card account</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_configure.htm">Configure Point of Sale for the Gift Card Service</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Sell or recharge a gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_redeem_giftcard.htm">Redeem a gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_checkbalance.htm">Check the balance of gift cards</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_returns.htm">Handle returns of gift card purchases</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_reports.htm">Run gift card reports</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_logo.htm">Order custom gift cards</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/giftcard_otherservice.htm">Use another gift card service</a></p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Text">Click anywhere to close this window</p>
</body>
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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Custom Gift Cards</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
<style type="text/css">
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">Custom Gift Cards</p>
<p class="Help-Text"><a href="giftcard_oview.htm">QuickBooks POS Gift Card Service Overview</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Note">This topic applies to users of the QuickBooks POS Gift Card Service. &#160;<a href="../qbpos_recording_sales_and_returns/giftcard_otherservice.htm">What if I use another Service?</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">Gift cards for use with the QuickBooks POS Gift Card Service are available in either standard or custom designs.</p>
<p class="Help-Text">If you choose to do a custom design, you will work with a card designer to create a card with artwork and logo of your choosing. Proofs of the design are submitted for your approval prior to printing the cards.</p>
<p class="Help-Text"><img src="../image/lightningbolt.gif" alt="" style="border: none;" width="9" height="15" border="0"> Visit our <a title="Visit the QuickBooks POS Gift Card Service website" href="qbpos:/command.html.viewinbrowser?IPDContent=53">QuickBooks POS Gift Card Service website</a> for more information.</p>
<p class="Help-Text"><font style="font-style: italic;">Additional fees apply.</font></p>
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>QuickBooks POS Gift Card Service Overview</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
<style title="hcp" type="text/css">
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img.hcp1 { border:none; }
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<style type="text/css">
/* FORCE ALL FONTS TO 13PT - V3 */
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">QuickBooks Desktop POS Gift Card Service Overview</p>
<p class="Help-Text"><a source="shell" href="giftcard_hdi.htm">How do I?<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></a> <span style="color: #c0c0c0;">|</span> <a href="giftcard_configure.htm">Configuring Point of Sale for Gift Cards</a></p>
<p class="Help-Main-Topic-Links" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Text">An account with the QuickBooks Desktop POS Gift Card Service* provides an integrated gift card processing solution that allows you to sell and redeem stored-value gift cards from within your Point of Sale software.</p>
<p class="Help-Info-Line">Key benefits of the service include:</p>
<ul>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">No duplicate data entry. All communication with the service and recording ot gift card transactions is done directly in your Point of Sale software.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Transactions can be automatically posted to your QuickBooks Desktop financial software.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Card value is tracked on the services online servers rather than on the card itself, giving you the flexibility to sell in whatever denominations your customers want and to add additional value to a gift card by "re-charging" the card.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Check the outstanding balance of a gift card from the receipt payment screen.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Choose from standard or custom cards. Custom cards allow you to add your own store logo and/or artwork to your gift cards.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Integrated gift card balance and activity reporting within Point of Sale.</p>
</li>
</ul>
<p class="Help-Text">You can apply for an account with the QuickBooks Desktop POS Gift Card Service while completing the <a href="../qbpos_interview/iview_overview.htm">Setup Interview</a>. The application takes just minutes to complete, and youll receive an approval decision and your Gift Card Service account number promptly. Once received, you enter the account number in company preferences to begin using the gift card service.</p>
<p class="Help-Text">A card reader (sold separately) is recommended, but not required to use the Gift Card service. Using a card reader is faster and more convenient, but you can just type the number printed on the card to process a transaction. A modem and phone line or Internet connection is necessary on at least one of your Point of Sale workstations for transmitting data to and from the service.</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Text">*Service is optional. Application approval, fees and additional terms and conditions apply. Requires an account through QuickBooks Desktop POS Gift Card Service. &#160;Internet connection or modem and phone line, and gift cards, sold separately. Details available on our <img src="../image/lightningbolt.gif" alt="Requiren Internet connection" title="Requiren Internet connection" width="9" height="15" border="0" class="hcp1"> <a title="Visit the QuickBooks POS Gift Card Service website" href="https://qbservices.net/credit-card-processing/value-added-services/gift-card-programs/">Website</a>. Terms, conditions, pricing, features and service options subject to change without notice.</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Text"><a href="../qbpos_merchant_service/cardservicesoverview.htm">QuickBooks Desktop&#160;POS Merchant Service</a> for accepting credit and debit cards</p>
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<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Replace a Lost Gift Card</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
<style title="hcp" type="text/css">
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1">Replace a Lost Gift Card</p>
<p class="Help-Text"><a href="giftcard_oview.htm">Gift Card Overview</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_merchant_service/help_troubleshoot_mas.htm">FAQs</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">If it conforms to your store policy and you can identify the original gift card number, you can use this procedure to replace a lost or stolen gift card. This procedure removes the current balance from the lost card and transfers it to a new gift card.</p>
<p class="Help-Info-Line">To do this task:</p>
<ol class="hcp1">
<li class="p-Help-Steps">
<p class="Help-Steps">If necessary, use customer history or sales history to <a href="../qbpos_basic_procedures/navigation_find/basic_find_recpt.htm">look up</a> the original gift card sales receipt and get the number of the lost gift card.</p>
</li>
</ol>
<p class="Help-Indent">The card number is recorded in the receipt item list or you can click the <span class="hcp2">Gift</span> payment button and get the number from the payment dialog. Record the number and then close the original receipt.</p>
<ol start="2" class="hcp1">
<li class="p-Help-Steps">
<p class="Help-Steps">Open a new sales receipt, optionally enter the customer name, and then click the <span class="hcp2">Gift</span> payment button.</p>
</li>
<li class="p-Help-Steps">
<p class="Help-Steps"><a href="giftcard_checkbalance.htm">Check the balance</a> of the lost gift card.</p>
</li>
</ol>
<ol start="4" class="hcp1">
<li class="p-Help-Steps">
<p class="Help-Steps">In the Gift Card payment dialog, select <span class="hcp2">Redeem Card</span> and enter the balance of the lost card and the card number, then click <span class="hcp2">Save</span>. &#160;</p>
</li>
</ol>
<ol start="5" class="hcp1">
<li class="p-Help-Steps">
<p class="Help-Steps">Open the Gift Card payment dialog again, select <span class="hcp2">Sell Gift Card</span> and enter the same amount and then swipe the new card or enter &#160;the card number. &#160;Click &#160;<span class="hcp2">Save</span>.</p>
</li>
</ol>
<p class="Help-Indent">Point of Sale connects to the gift card service and removes the balance from the lost card and adds it to the new card.</p>
<ol start="6" class="hcp1">
<li class="p-Help-Steps">
<p class="Help-Steps">Click <span class="hcp2">Save &amp; Print</span>.</p>
</li>
</ol>
<p class="Help-Text">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Text"><a href="giftcard_reports.htm">Gift Card Reports</a></p>
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<p class="Help-Heading-1" style="background-color: #008000;">Gift Card Reports</p>
<p class="Help-Text"><a href="giftcard_oview.htm">POS Gift Card Service Overview</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_merchant_service/help_troubleshoot_mas.htm">FAQs</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">Users of the QuickBooks Desktop POS Gift Card Service have three gift card reports available in Point of Sale. If you record gift card transactions in Point of Sale but process them through another service, only the Gift Card List report is available to you.</p>
<p class="Help-Info-Line">To run a gift card report:</p>
<ol>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">From the Report Center, select <span class="hcp1">P</span><font class="hcp2">ayments</font> as the report <a href="../qbpos_reports_and_sales_charts/reports_types.htm">category</a> and then one of the specific types/reports listed above.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">The selected report is generated and displayed.</p>
</li>
</ol>
<ul>
<li class="p-Help-Bulleted" style="font-size: 9pt;">
<p class="Help-Bulleted"><font class="hcp2">Gift Card Service</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Balance Summary</font> A list of all outstanding gift cards and their balances</p>
</li>
<li class="p-Help-Bulleted" style="font-size: 9pt;">
<p class="Help-Bulleted"><font class="hcp2">Gift Card Service</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Activity Detail</font> Details of gift card activity in a specified date range</p>
</li>
<li class="p-Help-Bulleted" style="font-size: 9pt;">
<p class="Help-Bulleted"><font class="hcp2">Payment Reconciliation</font> <font face="Wingdings 3" class="hcp3"></font> <font class="hcp2">Gift Card List</font> A listing of transactions using gift cards for payment/refund</p>
</li>
</ul>
<p class="Help-Text">Use the report <span class="hcp1">M</span><font class="hcp2">odify</font> option if you want to apply report filters or change the appearance of the report. For example, you could filter the balance report to include only cards with a balance over $100 or change the date range to apply to the activity detail report.</p>
<p class="Help-Text">These reports are based on the transactions recorded in Point of Sale. To verify the current balance of an individual card, it is recommended you <a href="giftcard_checkbalance.htm">check the balance from the sales receipt payment screen</a>, which connects to the Gift Card services online server to check the balance.</p>
<p class="Help-Text">(Pro) &#160;If run at a remote store, gift card reports include only the card activity at that store. If run at Headquarters, the reports reflect transactions made at all stores current as of the last completed Store Exchange.</p>
<p class="Help-Text">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_reports_and_sales_charts/reports02.htm">Modify report options</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Take payment by or sale of a gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_returns.htm">Handling returns of gift card purchases</a></p>
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<p class="Help-Heading-1" style="background-color: #008000;">Handling Gift Card Returns</p>
<p class="Help-Main-Topic-Links"><a href="giftcard_oview.htm">Gift Card Service Overview</a></p>
<p class="help-main-topic-links">&#160;</p>
<p class="Help-Text">Use this procedure to refund amounts for returned merchandise to a gift card. Enter the return on either a sales or return receipt and then enter the refund amount in the <span class="hcp1">Gift Card Sell</span> column on the payment window. Entering the refund amount as a sale adds the refund amount back to the gift card balance (if using the QuickBooks Desktop POS Gift Card Service).</p>
<p class="Help-Info-Line">To make a return gift card receipt:</p>
<ol>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Add the items to a receipt as return items using the same prices at which the merchandise was purchased, using normal return methods.</p>
</li>
</ol>
<ol start="2">
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Click <span class="hcp1">Gift Payment Method</span>.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Be sure <span class="hcp1">purchase/recharge card</span> is selected and then swipe the gift card.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Click <span class="hcp1">Save</span>.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps"><span class="hcp1">Print</span> the receipt.</p>
</li>
</ol>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Heading-2">Notes:</p>
<ul style="list-style: disc;">
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">At your discretion or according to your store policy, you can also return the refund amount by another payment method, such as cash.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">If the customer wants to return the gift card itself for a refund, and your store policy allows it, use a sales receipt with no items listed. Go to the payment window and <a href="giftcard_checkbalance.htm">check the balance</a> of the card. Then enter the balance in the <span class="hcp1">Gift Card Redeem</span> field and authorize. A refund of the amount will be suggested as cash (change it to a different change method if necessary).</p>
</li>
</ul>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_reversenotes_paymentmethods.htm">Reverse a gift card transaction</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Sell or redeem a gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_replacing.htm">Replace a lost gift card</a></p>
<p class="Help-Main-Topic-Links"><a href="giftcard_reports.htm">Gift Card Service reports</a></p>
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<p class="Help-Heading-1" style="background-color: #008000;">Sign up for the QuickBooks Desktop POS Gift Card Service</p>
<p class="Help-Text"><a source="shell" href="giftcard_hdi.htm">How do I?<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></a> <span style="color: #c0c0c0;">|</span> <a href="giftcard_oview.htm">QuickBooks Desktop POS Gift Card Service Overview</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">The QuickBooks Desktop POS Gift Card Service allows you to sell, redeem, and track the balance of gift cards from within Point of Sale. A QuickBooks Desktop Payments Account is required.</p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text"><font style="font-weight: bold;">Getting set up is easy!</font> &#160;<img src="../image/lightningbolt.gif" alt="Internet connection required" title="Internet connection required" width="9" height="15" border="0" class="hcp1"><a href="http://payments.intuit.com/products/quickbooks-payment-solutions/custom-gift-card-program.jsp">Learn more</a></p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Text">You can sign up from within Point of Sale:</p>
<p class="Help-Info-Line">To sign up for an account with QuickBooks Desktop POS Gift Card Service:</p>
<ol>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">From the Point of Sale <span class="hcp2">File</span> menu, select <span class="hcp2">Setup Interview</span>.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Select the <span class="hcp2">Gift Cards</span> tab.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Click <span class="hcp2">Yes</span>.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Type in your Gift Card account number in the field provided.</p>
</li>
<li class="p-Help-Steps" style="font-size: 9pt;">
<p class="Help-Steps">Click <span class="hcp2">Verify</span>.</p>
</li>
</ol>
<p class="Help-Text">Once your account is approved and you have received your Gift Card Account Number (typically in 2-3 business days), <a href="giftcard_configure.htm">configure</a> Point of Sale to work with the Gift Card Service.</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Main-Topic-Links"><a href="giftcard_checkbalance.htm">Gift Card Service overview</a></p>
<p class="Help-Main-Topic-Links"><a href="../qbpos_recording_sales_and_returns/receipt_payment_giftcard.htm">Sell or redeem gift cards</a></p>
<p class="Help-Text"><a href="giftcard_logo.htm">Order custom gift cards</a></p>
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<p class="Help-Note" style="background-color: #f5f5f5;"><img src="../image/lightningbolt_shg.gif" alt="This symbol indicates that an Internet connection is required." title="This symbol indicates that an Internet connection is required." width="9" height="15" border="0" class="hcp1"> &#160;Additional online resources. Internet connection required.</p>
<p class="Help-Text"><a title="POS User Community Web Site - opens in new browser window" href="http://www.qbinproduct.com/community/help/pos" target="_blank">Point of Sale User Community</a> Connect with other Point of Sale users and experts to ask questions and share advice.</p>
<p class="Help-Text"><a title="POS Support Web Site - opens in a new browser window" href="http://www.quickbooks.com/support" target="_blank">Point of Sale Support Web Site</a> Search our Knowledge Base of frequently asked questions, learn about available updates, or research other support options.</p>
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