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2026-01-27 18:07:54 -06:00
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Search for a Customer Order</title>
<link rel="StyleSheet" href="../../qbpos.css" type="text/css">
<style type="text/css">
/* FORCE ALL FONTS TO 12PT */
* { font-size: 12pt !important; }
body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
</style>
<style title="hcp" type="text/css">
<!--
tr.hcp1 { vertical-align:top; }
td.hcp2 { padding-left:1px;
padding-top:1px;
padding-right:1px;
padding-bottom:1px;
border-bottom-width:1px;
border-bottom-style:Solid;
border-top-width:1px;
border-top-style:Solid; }
td.hcp3 { padding-left:1px;
padding-top:1px;
padding-right:1px;
padding-bottom:1px;
border-bottom-width:1px;
border-bottom-style:Solid; }
font.hcp4 { font-weight:bold; }
font.hcp5 { font-weight:bold;
font-style:italic; }
ul.hcp6 { list-style:disc; }
span.hcp7 { font-weight:bold; }
font.hcp8 { font-style:italic; }
-->
</style>
</head>
<body>
<script type="text/javascript" src="../../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1">Search for a Customer Order</p>
<p class="Help-Main-Topic-Links"><a href="basic_quickfind.htm">Quick Find</a> <font color="#C0C0C0">|</font> <a href="../basic261.htm">Sort a List</a> <font color="#C0C0C0">|</font> <a href="../basic262.htm">Filter a List</a></p>
<div>
<p style="font-family: Arial, sans-serif; text-align: right; color: #800000;">Pro</p>
</div>
<p class="Help-Text">Instructions for searching in your customer order lists (layaway, sales order, or work order) are given below.</p>
<p class="Help-Text">You can also locate customer orders by looking in the <a href="../../qbpos_customers/cust910.htm">customer's history</a>.</p>
<p class="Help-Info-Line">To search for a customer order:</p>
<ol start="1">
<li class="p-Help-Steps">
<p class="Help-Steps">Enter a search keyword in the Find field at the top of the order list:</p>
</li>
</ol>
<table style="margin-left: 40px; left: 0px; top: 274px;" cellspacing="0" width="728">
<col style="width: 19.7%;">
<col style="width: 80.3%;">
<tr class="hcp1">
<td style="width:19.7%;" bgcolor="#E6E6E6" class="hcp2">
<p class="Help-Text" style="text-align: right; font-weight: bold;">Keyword</p>
</td>
<td style="width:80.3%;" bgcolor="#E6E6E6" class="hcp2">
<p class="Help-Text" style="font-weight: bold;">Notes</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Order #:</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter the order number</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Order Date:</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter in mm/dd/yyyy or mm/yyyy format, including slashes, Example: 10/05/2005 finds all orders made on October 5; 10/2005 finds all orders made in October</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Associate:</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter Associate login name</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Customer Name</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter customers last or first name</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Company Name:</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter the customers company name</p>
</td>
</tr>
<tr class="hcp1">
<td style="width:19.7%;" class="hcp3">
<p class="Help-Text" style="text-align: right;">Serial #:</p>
</td>
<td style="width:80.3%;" class="hcp3">
<p class="Help-Text">Enter an item serial number that was recorded on the order</p>
</td>
</tr>
</table>
<ol start="3">
<li class="p-Help-Steps">
<p class="Help-Steps">Click &#160;<font class="hcp4">Find</font> (magnifying glass icon) or press <font class="hcp5">&lt;Enter&gt;</font>.</p>
</li>
</ol>
<p class="Help-Indent">All matching orders are listed in the Find window.</p>
<ol start="4">
<li class="p-Help-Steps">
<p class="Help-Steps">Confirm and select the correct order or select from other options:</p>
</li>
</ol>
<ul class="hcp6">
<li class="p-Help-Nested-List">
<p class="Help-Nested-List">Highlight an order and double-click, press <font class="hcp5">&lt;Enter&gt;</font>, or choose <span class="hcp7">S</span><font class="hcp4">elect &lt;</font><font class="hcp8">order type</font><font class="hcp4">&gt;</font>.</p>
</li>
</ul>
<p class="Help-Indent" style="margin-left: 48px;">The order is displayed and all normal options are available to take or refund deposits, sell items, generate a purchase order, or print are available.</p>
<p class="Help-Indent" style="margin-left: 48px;">OR</p>
<ul class="hcp6">
<li class="p-Help-Nested-List">
<p class="Help-Nested-List">Select <span class="hcp7">A</span><font class="hcp4">dvanced Find</font> to narrow your search to a specific field or specify other search criteria and search again</p>
</li>
<li class="p-Help-Nested-List">
<p class="Help-Nested-List">Select <font class="hcp4">Add</font> <span class="hcp7">N</span><font class="hcp4">ew &lt;</font><font class="hcp8">order type</font><font class="hcp4">&gt;</font> to create a new customer order</p>
</li>
</ul>
<p class="Help-Text"><a href="basic_find_layso.htm">Back to top</a></p>
<p class="Help-Text">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Text"><a href="../../qbpos_customer_orders/custorder_overview.htm">Customer order overview</a></p>
<p class="Help-Text"><a href="../basic_customizelistcolumns.htm">Customizing the columns in the Find window</a></p>
</body>
</html>