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Kristen Hercules
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="generator" content="Adobe RoboHelp 2019">
<title>Record Item Serial Numbers</title>
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
<style type="text/css">
/* FORCE ALL FONTS TO 12PT */
* { font-size: 12pt !important; }
body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
</style>
<style title="hcp" type="text/css">
<!--
font.hcp1 { font-weight:bold; }
font.hcp2 { font-style:italic; }
-->
</style>
</head>
<body><a name="642b3b9347ca42c9b00b820c00c373fa=2"></a><a name="642b3b9347ca42c9b00b820c00c373fa=1"></a>
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
<p class="Help-Heading-1" style="background-color: #008000;">Record Item Serial Numbers</p>
<p class="Help-Main-Topic-Links"><a href="basic303.htm">List Items on Documents</a> <font color="#C0C0C0">|</font> <a href="navigation_find/basic_find_general.htm">Find a Document</a></p>
<div>
<p style="font-family: Arial, sans-serif; text-align: right; color: #800000;">Pro</p>
</div>
<p class="Help-Text" style="margin-top: 0.00pt;">Item serial numbers can be recorded on documents for purposes of warranty tracking or meeting legal requirements. Once recorded, former documents can be quickly located by searching by serial number.</p>
<p class="Help-Info-Line">To record serial numbers:</p>
<ol>
<li class="p-Help-Steps">
<p class="Help-Steps">In inventory, specify those items for which you want to record serial numbers by selecting the check box for <font class="hcp1">Use Serial #</font>, located in the Misch and Shipping section of the item record. <font class="hcp2">(Note: For an existing item, select</font> <font style="font-weight: bold; font-style: italic;">Edit</font> <font class="hcp2">first.)</font></p>
</li>
<li class="p-Help-Steps">
<p class="Help-Steps">When listing these items on documents (except purchase orders and cost memos), you will be prompted to enter a serial number for each unit being processed.</p>
</li>
</ol>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Heading-2">Notes:</p>
<ul>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">The serial numbers entered are saved and printed on documents. Serial numbers listed on a customer order are carried to the sales receipt when the items are sold, saving you the time of re-entering them.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">The recording of serial numbers on documents is optional, even when you have enabled serial number tracking. To continue creation of a document without entering a serial number, click <font class="hcp1">Cancel</font> from the Enter Serial Number dialog.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">You can record serial numbers even when not prompted. After listing the item, click &#160;<font class="hcp1">Edit</font> and make an entry in the <font class="hcp1">Serial #</font> field.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Point of Sale does not keep track of the serial numbers of items currently in inventory.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">If you decrease an item quantity on a document after having entered serial numbers, the previous numbers are cleared and you are prompted to re-enter numbers for each unit of the revised quantity. This is because the program has no way of knowing which specific unit(s) you are removing when you adjust quantities downward.</p>
</li>
</ul>
<p class="Help-Heading-2">Locating a Former Document by Serial Number</p>
<p class="Help-Text">You can locate a former document by serial number using <a href="navigation_find/basic_find_general.htm">search</a>. For example, a former receipt for the sale of an item with serial number <font class="hcp2">23487497</font> could quickly be located by entering the serial number in the <a href="navigation_find/basic_quickfind.htm">Quick Find</a> &#160;box on the home page or in the Search field at the top of your Sales History list and.</p>
</body>
</html>