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<title>Help &amp; Support Resources</title>
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<p class="Help-Heading-1" style="background-color: #008000;">Help &amp; Support Resources</p>
<p class="Help-Text"><a href="hsoverview.htm">Help &amp; Support Overview</a> <span class="hcp1">|</span> <a href="help_navigation.htm">Navigate this Help System</a> <span class="hcp1">|</span> <a href="help_manuals.htm">Manuals</a></p>
<p class="Help-Text">&#160;</p>
<p class="Help-Text">This help system, together with your Point of Sale User Guide, will serve to answer most of your questions about Point of Sale. However, should you require further assistance, use the resources listed below.</p>
<p class="Help-Text">You may also find the answers to your issue in these <a href="helpandsupport16.htm">troubleshooting topics</a>. We recommend you start here.</p>
<p class="Help-Info-Line">Then try these additional resources...</p>
<p class="Help-Text"><a class="dropspot" href="javascript:TextPopup(this)" id="a3">Free, Self-Service Support <img src="../image/expand_icon.GIF" alt="Click to expand/collapse topic" title="Click to expand/collapse topic" width="11" height="11" border="0" class="hcp2"></a></p>
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<p class="Help-Text"><span class="hcp6"><a href="qbpos:helppopup.7001"><img src="../image/lightningbolt.gif" alt="Requires Internet Connection" width="9" height="15"></a> Support Web Site</span>: For the latest information about your product and immediate answers to most questions, visit us at our <a href="http://www.quickbooks.com/support" target="_blank">Support Web Site</a>.</p>
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<p class="Help-Text"><span class="hcp6"><a href="qbpos:helppopup.7001"><img src="../image/lightningbolt.gif" alt="Requires Internet Connection" width="9" height="15"></a> Point of Sale User Community</span>: Visit the <a href="http://www.qbinproduct.com/community/help/pos" target="_blank"><font color="#0000FF">User Community</font></a> to connect with other Point of Sale users and experts to ask questions and share advice.</p>
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<p class="Help-Text">&#160;</p>
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<p class="Help-Text"><a class="dropspot" href="javascript:TextPopup(this)" id="a1">Assisted Support Resources <img src="../image/expand_icon.GIF" alt="Click to expand/collapse topic" title="Click to expand/collapse topic" width="11" height="11" border="0" class="hcp2"></a></p>
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<p class="Help-Bulleted" style="font-weight: bold; margin-left: 5px;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;Support Plans <span style="font-weight: normal;">(Fees apply)</span></p>
<p class="Help-Indent">Intuit offers a variety of support plans providing personalized expert assistance and other valuable services. <a href="https://community.intuit.com/articles/1501198">Learn more.</a></p>
<p class="Help-Indent"><span style="font-weight: bold; font-style: italic;">Already have a support plan?</span> &#160;Call your plan hotline and we'll route your issue to the appropriate support team.</p>
<p class="Help-Indent">For a fee, per incident support is also available by calling <span class="hcp6">800-348-0254</span>.</p>
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<p class="Help-Text"><a class="dropspot" href="javascript:TextPopup(this)" id="a2">QuickBooks Desktop POS Merchant and Gift Card Services Support <img src="../image/expand_icon.GIF" alt="Click to expand/collapse topic" title="Click to expand/collapse topic" style="border: none; margin-left: 0px; margin-right: 0px; margin-top: 0px; margin-bottom: -1px;" width="11" height="11" border="0"></a></p>
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<p>Call <span class="hcp6">800-558-9558</span>, 24 hours a day, 7 days a week. Free support for account holders</p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
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<p class="Help-Text">&#160;</p>
<p class="Related-Topics">Related Topics</p>
<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"><a href="helpandsupport20.htm">Order POS Supplies</a></p>
<p class="Help-Text"><a href="help_locate_a_proadvisor.htm">Find a local, certified Point of Sale expert</a></p>
<p class="Help-Text"><a href="help_jumpup.htm">Free resources for starting and growing your business</a></p>
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