Inventory Adjustments Overview
How do I? | Memo Fields | Making an Adjustment Memo
Basic
Adjustment memos are used to make changes to item quantities or costs. The changes tracked are those that would not otherwise be recorded on another transactional document.
Typical uses for manually-created adjustment memos include:
Adjust quantity for theft and other shrinkage
Adjust quantity for donated items
Remove defective or damaged returned items from inventory
Correct cost or quantity errors in inventory
When you create an adjustment memo, the affected On-hand Quantity or Average Unit Cost fields are automatically updated in inventory and a permanent record of the change is added to your adjustment and item history.
Some actions in Point of Sale, such as deleting an item with an on-hand quantity, conducting a physical inventory, or manually entering or editing an items average cost or on-hand quantity result in program-generated adjustment memos.
Saved memos are permanently stored in your adjustment history lists. A separate list is maintained for each memo type, quantity and cost. Memos can be reversed to correct errors, but never deleted.
(Pro w/multiple stores) Item quantities can be adjusted at either Headquarters or remote stores. Headquarters can adjust quantities for any store, while remote stores can adjust only their own local quantities. Only Headquarters can create cost memos, although both quantity and cost memos are generated automatically at remote stores for certain activities.
Note: The ability to see cost fields, including margin and markup and other fields related to cost, can be controlled by security rights. If you do not have the right to view item costs, the fields will be masked like this "*****". This right affects cost fields in inventory and on all documents and reports.
Security rights for adjustments