Navigate the Help System
Help and Support Overview | Support Resources
Use the following controls to find the help topic you need.
Contents Tab
The Contents pane uses a library metaphor to organize information:
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Books represent a general area of Point of Sale. Click a book in the left panel to view the included topics. |
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Pages represent individual topics in a book. Click a page to view the specific topic. |
Index Tab
Select the index tab and type a keyword. The closest matching entry is highlighted. Double-click an entry or press <Enter> to view it. If multiple topics associated with a keyword, a list is presented from which you can choose a specific topic.
Search Tab
A word search from this tab looks for words or phrases that appear in the help system. This method of finding information yields a larger field of results and is not as targeted as using the index. Use the options on this page, such as the Search titles only check box at the bottom to reduce the number of hits you get. You can also create Boolean searches (and, or, near, or not statements) by selecting the small sideways arrow to the right of the search field.
Help Toolbar Icons
Hide/Show: Hides or shows the navigation pane. Hiding this pane allows you to see more of a program window and help at the same time.
Back: Return to the previously viewed topic.
Print: Sends the currently displayed topic to your default Windows printer.
Options: Ways to customize your experience with the help system.
In the Displayed Help Topic
Blue underlined links with no icon take you to a different topic or open a second window.
links with the plus sign expand to add additional detail on the same page. Once expanded, the icon changes to 
, clicking it again collapses the detail.
links with the yellow up arrow display a "popup" topic without taking you away from your current page.
Green links display word definitions or other short descriptions.
License Level Identification
When the feature to which a help topic applies is restricted by your licensing level, you will see the license level identification in the upper-right corner of the topic:
Basic - available to Basic and Pro levels.
Basic Only - Available to Basic level only. Typically this means Pro level users have a more advanced feature to accomplish the same task.
Pro - Available to Pro level only (including Pro with multiple stores).
Pro Multiple Stores - Available only to Pro users with multiple stores.
Additional Help Resources
Visit the online QuickBooks Point of Sale Community User Forums to share information with other users
For technical assistance with Point of Sale and contact information, read the Technical Support topic
