Notes: Reverse a Voucher at a Remote Store

Multi-Store Overview | Receiving Overview

Headquarters can edit (vendor billing information and discount fields only) and reverse a former voucher without restrictions. Remote stores, however, cannot edit receiving vouchers and can only reverse a voucher until it has been sent to Headquarters. If an error is discovered after a voucher has been sent to Headquarters you have two methods available to fix the error:

• Reverse the voucher at Headquarters. Inventory at the remote will be corrected after the next Store Exchange, but the remote receiving history will not be updated.

• Use a return, copy, and correct procedure at the remote store. This procedure will create a return voucher to cancel out the original receiving voucher's effect on inventory, and then create a new corrected receiving voucher to update both inventory and your receiving history with the correct information.

To return, copy, and correct a voucher:

1. Locate the original voucher in your Receiving History.

2. Select Copy Voucher.

3. Select Change to Return Voucher from the I Want To menu to make the copy a return voucher. Leave all items, quantities, costs, etc., the same as the original. Save this new return voucher.

4. Locate and copy the original voucher a second time. Make corrections on this copy to reflect the actual items, quantities, and costs of the received merchandise and save.