Store Exchange Activity Log

How do I? | Multi-Store Overview | Store Exchange Overview

All activities that occur during Store Exchange are recorded in the Store Exchange log file. A separate log is maintained at each store. If an error is encountered, the first step should be to check the log entries for messages, error codes, and the mailbag file name that might help identify the problem.

To access the Store Exchange log:

1. Select View Log from the Store Exchange dialog or select View Activity Log from the Stores menu.

2. Select a date/time from the Available Logs: drop-down list.

3. (Optional) Select the Show Errors Only check box to remove routine entries and make identification of errors easier.

4. Use the error code table to review errors and possible solutions.

To assist in troubleshooting, the log contents can be printed by selecting the Print button.

With each new exchange, entries older than 30 days are purged from the log.

See also automatic recovery from lost or damaged data.