Reverse a History Document

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Note: This is a general procedure for reversing documents. See the related links at the end of the topic to learn more about the effect of reversing specific document types.

Reversing a history document has the opposite effect on inventory of the original. For example, if the original document was a sales receipt that subtracted items from inventory, then reversing it adds the items back to inventory. It does this by creating a new reversing document. In the case of a sales receipt, the reversing document is a return receipt.

To reverse a history document:

1. Locate and highlight/display the document to be reversed in the applicable history list.

2. Select Reverse <document type> from the I Want To menu.

3. The Reversing Document dialog is displayed. If necessary, select your name from the Associate field drop-down list and select OK.

If necessary, a new, corrected document can then be made as described here.

Notes:

• The reversing document with your name is automatically created and added to the history list.

• When completed, the original document will be flagged Reversed in the Status field and the new document that was created will be marked Reversing. The Status field is displayed in the history list of each document type.

• If the reversed document references an order document, the fill status and balances of the order document are updated to reflect the change, provided it has not been deleted.

• If an item previously deleted from inventory is included on the document being reversed, Point of Sale automatically adds the item back to inventory. Learn more

• (Pro) The reversal of history documents at a remote store is allowed only until the document has been sent to Headquarters.

• If integrated with QuickBooks Desktop financial software and if the original document has already been sent to QuickBooks Desktop, then the reversing document is also sent and posts in the normal manner for that document type (for example, as a return receipt or return voucher.) These new records and account entries in QuickBooks Desktop cancel the effect of the original document. The original entries are not edited or removed. If the original document has not yet been sent, then both are flagged "Do Not Send" and there will be no entries made in your financial software for the transaction.

Related Topics

Reverse sales receipt

Reverse a receiving voucher

Reverse an adjustment memo

Reverse a transfer slip