Edit Receipt Items
Add Receipt Items | Edit Saved Receipts | Returns
The items listed on a receipt can be edited anytime before saving to change the quantity, price, or give a discount. This procedure can also be used for any of the following less-common edits:
Change an items tax code for special tax handling
Edit the item description on service or non-inventory items
Sell a special order item (Pro)
Enter item serial numbers (Pro)
Change the sales Associate on a line-item basis for commission purposes (Pro)
View item quantities at other stores (Pro with multiple stores)
To edit a listed item:
Highlight the item you want to edit in the receipt item list.
If you just listed the item, it is automatically highlighted and this step is not necessary.
Click an action button below the item:
Qty + and Qty : Changes sales quantity up or down 1 unit with each click.
Qty/Price/Discount: Edit quantity or price, or give a discount, in the Price & Discount window.
Edit: Open the Item Properties window and edit other information, such as item description or tax code. Pro users can enter a serial number or assign commissions on this window.
Return: If this item is being returned by the customer. This choice makes the quantity negative. Learn more about taking returns.
Remove: Delete the item from the receipt.
Or, make changes directly in the item list. You may have to add columns to the list for this option to be available.
When selling a miscellaneous item, the Price & Discount window automatically opens so you can enter a quantity and price.
Notes:
Any time you manually edit the price of an item on a receipt, Point of Sale considers it a discounteven if you mark the price up, which is considered a negative discount. Also, when editing an items price, be aware that the new price you enter will override the price set by the active price level or any discount assigned to the customer. Read more about giving discounts.
You cannot edit the items on a receipt after the receipt has been saved. If an error is discovered after saving a receipt, you can reverse the receipt and then make a new corrected one.
Sell service and non-inventory Items
Special orders (Pro)