Store Exchange: Automatic Recovery

How do I? | Resend Files between Stores

The Store Exchange process has a built-in recovery mechanism that automatically resends and synchronizes data between stores in the event that an exchange mailbag is late, lost, received out of order, or arrives with corrupted data.

If you do not receive a mailbag from a remote (or from Headquarters if a remote store), it is not necessary that you suspend any normal activities. The next mailbags sent will automatically include the missed information and will synchronize your data between stores.

If a mailbag is received, but cannot be processed for some reason, check the Store Exchange Activity Log for error codes or clues that might help identify the problem.

Warning: Auto-Recovery Does Not Replace Data Backups. While the Store Exchange automatic data recovery feature corrects many instances of lost or corrupted data, it is still vitally important that you implement and follow a regular program of data backups, especially at Headquarters, where your master company data is maintained.