385 lines
19 KiB
HTML
385 lines
19 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Customer Order Fields</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<link rel="stylesheet" href="../responsive.css?v=20260110083000" type="text/css">
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<style title="hcp" type="text/css">
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<!--
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font.hcp1 { font-weight:bold; }
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img.hcp2 { border:none; }
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tr.hcp3 { vertical-align:top; }
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td.hcp4 { padding-left:1px;
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padding-top:1px;
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padding-right:1px;
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padding-bottom:1px; }
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td.hcp5 { padding-left:1px;
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padding-top:1px;
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padding-right:1px;
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padding-bottom:1px;
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background-color:Transparent; }
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span.hcp6 { font-weight:bold; }
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font.hcp7 { font-style:italic; }
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-->
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</style>
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<style type="text/css">
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/* FORCE ALL FONTS TO 13PT - V3 */
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* { font-size: 13pt !important; }
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body, body *, p, p *, li, li *, ol, ol *, ul, ul *, div, div *, span, span *, td, td *, th, th *, h1, h2, h3, h4, h5, h6, font, font * {
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font-size: 13pt !important;
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}
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Customer Order Fields</p>
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<p class="Help-Text"><a href="../qbpos_customer_orders/custorder_overview.htm">Customer Order Overview</a> <span style="color: #c0c0c0;">|</span> <a href="fields_capacities.htm">Program Capacities</a></p>
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<div>
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<p style="font-family: Arial, sans-serif; text-align: right; font-size: 10pt;
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color: #800000;">Pro</p>
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</div>
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<p class="Help-Text">Refer to the table below for descriptions of each customer order field. Fields shown in brackets, e.g. <font class="hcp1">[field name]</font>, are <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('../qbpos_basic_procedures/basic309.htm');return false;">suggested<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp2"></a> or <a href="javascript:void(0);" id="a2" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('../qbpos_basic_procedures/basic308.htm');return false;">read-only<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp2"></a> fields auto-filled by Point of Sale.</p>
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<p class="Help-Text">If, when viewing a record list, columns (fields) shown below are not visible, you can use the <a href="../qbpos_basic_procedures/basic_customizelistcolumns.htm">customize columns</a> feature to add them.</p>
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<p class="Help-Text">See also <a href="fields02.htm">item fields</a> for a description of common item fields that may appear on documents.</p>
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<p class="Help-Text"> </p>
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<table style="margin-left: 2.25pt;" cellspacing="0" width="414">
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<tr class="hcp3">
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<td style="width:31.88%;" bgcolor="#E6E6E6" class="hcp4">
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<p class="Help-Text"><font class="hcp1">Field</font></p>
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</td>
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<td style="width:68.12%;" bgcolor="#E6E6E6" class="hcp4">
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<p class="Help-Text" style="margin-left: 1.45pt;"><font class="hcp1">Usage</font></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 4.50pt;"><font class="hcp1">[Address]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text">Contains the company name (if any), the address, and phone number for the customer listed on the order. Taken from the customers record. To edit a customers information, click the <font class="hcp1">Edit</font> button next to this field to open the appropriate record for editing.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Amount]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">On the Payment History screen. The amount of a particular deposit.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Assigned</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Work order only. Select the employee to whom the service job is to assigned. Suggested as the logged in employee. As the work progresses, this field can be edited as necessary. The Assigned field can be used to filter the work order list and reports.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Associate]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Header and item list. Suggested as the logged in employee, but can be edited for the entire document (header field) or item-by-item (in the item list) for the purpose of tracking sales <a href="../qbpos_secadmin/secadmin_commissions.htm">commissions</a>.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Balance Due]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">The balance remaining on the customer order. <span class="hcp6">(Total Deposit Balance)</span></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Cashier]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Auto-filled with the logged in employees name and cannot be changed if logins are required.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Commission %]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The commission rate assigned to the specified Associate, if item eligible for commissions.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Commission Amount]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The commission amount for the item, based on the item price and the Associates commission percentage, if item eligible for commissions.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Customer</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Required. The customers name with title, or company name, from the customer record. This field is also used as a customer lookup/search field. Enter a customers first or last name, company name, phone number, or a search keyword and press <font style="font-weight: bold; font-style: italic;"><Enter></font> or click the <font class="hcp1">Find Customer</font> button.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp4">
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<p class="Help-Text" style="font-weight: bold;">Customer PO #</p>
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</td>
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<td style="width:68.12%;" class="hcp4">
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<p class="Help-Text" style="margin-left: 1.45pt;">On orders for customers being tracked as <a href="../qbpos_customers/cust_business.htm">businesses</a>, this field is added to the Customer Info section of the order. Use to record the customer's purchase order number.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Deposit Balance]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">The sum of all deposits received, less any deposits already applied toward sale.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Dep Receipt #]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Payment History screen. Deposit receipt number; sequential number assigned to the receipt used to record the deposit.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Description of problem</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Work orders only. Use to record the service to be performed and any special instructions. Select the <span class="hcp6">E</span><font class="hcp1">dit Instructions</font> icon in this field if more space is needed.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text" style="font-weight: bold;">Discount Fields<br>
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 </p>
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<p class="Help-Text">   Discount</p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Enter any discount amount or percent and Point of Sale calculates the others.</p>
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<p class="Help-Text" style="margin-left: 1.45pt;">Totals area: Global discount amount for the customer order.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text">   Discount %</p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list: A percentage discount applied to the specific item price.</p>
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<p class="Help-Text" style="margin-left: 1.45pt;">Totals area: A global percentage discount applied to the entire document (subtotal).</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text">   Unit Discount</p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list: A discount amount applied to the specific item price.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text">   Ext Discount</p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list: Extended item discount. <span class="hcp6">(Order Qty x Unit Discount)</span></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text">   Disc Type</p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. Allows you to specify the reason for an item discount. Discount types can be customized in <a href="../qbpos_company_preferences/companyprefs_discounts.htm">company preferences</a> and used to filter reports.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[</font><font class="hcp1"><Document></font> <font class="hcp1">#]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Examples: <font class="hcp1">Layaway #</font>, <font class="hcp1">Sales Order #</font>, or <font class="hcp1">Work Order #</font>. Sequential number assigned by Point of Sale using a separate sequence for each order type. The numbering format can be customized for each order type in <a href="../qbpos_company_preferences/sysprefs11.htm">company preferences.</a></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Due Date</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Used on work orders to record the expected completion date.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Ext. Price]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The extended price of a customer order item (<font class="hcp1">Price X Qty</font>)</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Instructions</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Layaways/Sales Orders. Optional instructions field. Click the edit instructions field for more room to record notes.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Order Date]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">The date the customer order was created. Default: the current date.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Ordered</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list: The quantity of an item being ordered. Suggested as one (1) or the <a href="javascript:void(0);" id="a3" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('../qbpos_basic_procedures/basic335.htm');return false;">Doc Qty<img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp2"></a> transferred from inventory. Editable.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Payment]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Payment History screen. The payment type (cash, credit card, check, etc.) used to make the deposit.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Price</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The price of the item for this particular customer order. Suggested is the inventory price for the current price level. Enter new price if necessary; entries here do not affect inventory prices.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Price Level</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">The price level applied to the order. Select a new price level from the drop-down list to change.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Promo Code</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Optional field used to record a miscellaneous note on a customer order, such as a note identifying a special sale. An entry in this field can be required in by a <a href="../qbpos_company_preferences/sysprefs07.htm">company preference</a> and used to filter reports.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Qty Due]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The item quantity remaining to be received by the customer.  (<span style="margin-left: 1.45pt;"><font class="hcp1">Qty Due</font> =<font class="hcp1">Ordered</font> <font class="hcp1">Sold)</font></span></p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Reverse]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Payment History screen. If a receipt used to take a deposit has been reversed, <font class="hcp7">Reversed</font> is displayed in this field. Receipts that reverse a deposit receipt show <font class="hcp7">Reversing</font> in this field.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Shipping</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Enter an optional amount for shipping charges. On sales orders, you can select <span class="hcp6">S</span><font class="hcp1">hipping Information</font> from the I Want To menu to specify provider and shipping address.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">[Sold]</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Item list. The item quantity already sold to the customer.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text"><font class="hcp1">Status</font></p>
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</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">Current status of the order: <font class="hcp1">Open</font>, <span class="hcp6">C</span><font class="hcp1">losed</font>, <span class="hcp6">Pending</span> or a custom status you have defined. Used to track and filter the progression of orders for viewing and reporting. <a href="../qbpos_customer_orders/custorder_statustracking.htm">Learn more</a>.</p>
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</td>
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</tr>
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<tr class="hcp3">
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<td style="width:31.88%;" class="hcp5">
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<p class="Help-Text" style="font-weight: bold;">Subtotal</p>
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|
</td>
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<td style="width:68.12%;" class="hcp5">
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<p class="Help-Text" style="margin-left: 1.45pt;">The total amount due for the customer order before adding discounts, taxes or shipping costs.</p>
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|
</td>
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</tr>
|
|
<tr class="hcp3">
|
|
<td style="width:31.88%;" class="hcp5">
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|
<p class="Help-Text" style="font-weight: bold;">Tax</p>
|
|
</td>
|
|
<td style="width:68.12%;" class="hcp5">
|
|
<p class="Help-Text" style="margin-left: 1.45pt;">The total tax being charged for the customer order.</p>
|
|
</td>
|
|
</tr>
|
|
<tr class="hcp3">
|
|
<td style="width:31.88%;" class="hcp5">
|
|
<p class="Help-Text" style="font-weight: bold;">Total</p>
|
|
</td>
|
|
<td style="width:68.12%;" class="hcp5">
|
|
<p class="Help-Text" style="margin-left: 1.45pt;">The total amount for the customer order, including all taxes, charges and discounts.</p>
|
|
</td>
|
|
</tr>
|
|
<tr class="hcp3">
|
|
<td style="width:31.88%;" class="hcp5">
|
|
<p class="Help-Text" style="font-weight: bold;">Unfilled %</p>
|
|
</td>
|
|
<td style="width:68.12%;" class="hcp5">
|
|
<p class="Help-Text" style="margin-left: 1.45pt;">Order Lists: Percentage of the order not yet sold to the customer, based on total order quantities.</p>
|
|
</td>
|
|
</tr>
|
|
<tr class="hcp3">
|
|
<td style="width:31.88%;" class="hcp5">
|
|
<p class="Help-Text">[<span class="hcp6">Unit of Measure</span>]</p>
|
|
</td>
|
|
<td style="width:68.12%;" class="hcp5">
|
|
<p class="Help-Text" style="margin-left: 1.45pt;">Used to change the unit (size) of the item being sold when using the <a href="../qbpos_inventory/inven_uom_multiple.htm">multiple units of measure</a> feature. Defaults to your default sell-by unit.</p>
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|
</td>
|
|
</tr>
|
|
</table>
|
|
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|
<p class="Help-Text"><a href="fields09.htm">Return to Top</a></p>
|
|
<p class="Help-Text"><a href="../qbpos_customer_orders/custorder_create.htm">Creating a customer order</a></p>
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