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QBPOS-Help/backups/backup_html_20260109_181155/equipement_drivers.htm

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<p class="Help-Heading-1" style="background-color: #008000;">Drivers for Compatible Hardware</p>
<p class="Help-Text">in-help popup topic.</p>
<p class="Help-Text">Software drivers for compatible hardware are included on the Point of Sale installation CD in the <span class="hcp1">D</span><font style="font-weight: bold;">rivers</font> folder. You can browse to this folder as necessary from the Point of Sale Hardware Setup Wizard or the Windows Add Hardware Wizard to select a needed driver.</p>
<p class="Help-Text">Look for sub-folders with the hardware name to locate the driver you need.</p>
<p class="Help-Text"><span class="hcp1">Important</span>: You should complete the Point of Sale software installation before connecting any hardware. Hardware drivers are installed during Point of Sale installation. Connecting the hardware prior to installation may result in Windows installing drivers that cause your hardware to malfunction or not function at all.</p>
<p class="Help-Text">If you are having difficulty getting printers or other hardware to work, make sure you have installed all pending Windows updates: &#160;Click <span class="hcp1">Start</span> and select <span class="hcp1">Control Panel</span> &gt; <span class="hcp1">Windows Updates</span>. &#160;</p>
<p class="Help-Text"><img src="../image/lightningbolt.gif" alt="Internet connection required" title="Internet connection required" style="border: none;" width="9" height="15" border="0"> To check for newer versions of drivers for Intuit-sold hardware visit <a href="http://www.quickbooks.com/support/pos/hardware" target="_blank">www.quickbooks.com/support/pos/hardware</a>.</p>
<p class="Help-Text">&#160;</p>
<p class="Help-Heading-2">Drivers for Compatible Hardware from Other Suppliers</p>
<p class="Help-Text">The drivers included for compatible hardware were current as of the compatibility testing date. Updated drivers may be available from your hardware vendor, however, these drivers have not been tested for compatibility.</p>
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