75 lines
3.5 KiB
HTML
75 lines
3.5 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Reinstall Point of Sale</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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font.hcp1 { font-weight:bold; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Reinstall Point of Sale</p>
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<p class="Help-Main-Topic-Links"><a href="help_install_add_ws.htm">Install Additional Workstations</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_data_protection/backupoverview.htm">Backup/Restore Data</a></p>
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<p class="help-main-topic-links"> </p>
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<p class="Help-Text">Reinstalling Point of Sale may fix errors that result because of deleted or corrupted files.</p>
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<p class="Help-Heading-2">Notes:</p>
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<ul>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">Reinstalling does not overwrite your company data file, however we strongly recommend that you <a href="../qbpos_data_protection/backupoverview.htm">back up</a> your company data before beginning.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">Reinstalling will not overwrite newer files that you have received via a program <a href="helpandsupport19.htm">update</a>.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">These instructions assume the use of a CD. If installing from a downloaded file, follow the instructions provided with the download.</p>
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</li>
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</ul>
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<p class="Help-Info-Line">To reinstall Point of Sale:</p>
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<ol>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Shut down all running programs on your computer except Windows.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Insert your Point of Sale CD into your CD drive.</p>
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</li>
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</ol>
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<p class="Help-Indent">If the Installation Wizard does not launch automatically, select <font class="hcp1">Start</font> <font style="font-family: 'Wingdings 3'; font-weight: bold;" face="Wingdings 3"></font> <font class="hcp1">Run</font> and type <font class="hcp1">D:\setup</font>. Replace the D with the letter of your CD drive if it differs.</p>
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<ol start="3">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select the <font class="hcp1">Install</font> option when prompted.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Follow any on-screen instructions to complete the reinstallation.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <font class="hcp1">Finish</font> when complete.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Check for and install available <a href="helpandsupport19.htm">program updates</a>.</p>
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</li>
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</ol>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Related-Topics">Related Topics</p>
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<p class="Help-Main-Topic-Links"><a href="helpandsupport17.htm">Performance and networking issues</a></p>
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<p class="Help-Main-Topic-Links"><a href="help_data_connection.htm">Company data connection issues</a></p>
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<p class="Help-Main-Topic-Links"><a href="helpandsupport03.htm">Help & Support Resources</a></p>
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</body>
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</html>
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