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<title>Unlock to a Higher Point of Sale Level</title>
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<p class="Help-Heading-1" style="background-color: #008000;">Upgrade Point of Sale</p>
<p class="Help-Main-Topic-Links"><a href="help_licensing.htm">About Point of Sale Licensing</a> <span style="color: #c0c0c0;">|</span> <a href="help_featuresbyedition.htm">Feature Comparison by Level</a></p>
<p class="help-main-topic-links">&#160;</p>
<p class="Help-Text">If you need additional functionality, you can upgrade to a higher level of Point of Sale at any time over the phone, for an additional fee.</p>
<p class="Help-Info-Line">To unlock to a higher license level:</p>
<ol>
<li class="p-Help-Text">
<p class="Help-Text">On your Server Workstation, select <font class="hcp1">Home</font> from the main toolbar to display the Point of Sale Navigator.</p>
</li>
<li class="p-Help-Text">
<p class="Help-Text">From the Help menu, select <span class="hcp2">Manage My License</span> and then <span class="hcp2">Buy Additional User License</span>.</p>
</li>
<li class="p-Help-Text">
<p class="Help-Text">Call the 800 number listed and tell the service agent that you want to unlock to a higher level.</p>
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<li class="p-Help-Text">
<p class="Help-Text">Follow the instruction provided to enter the new product and validation numbers.</p>
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<li class="p-Help-Text">
<p class="Help-Text">Close Point of Sale and restart on all workstations to begin using the higher-level features.</p>
</li>
</ol>
<p class="Help-Info-Line">Notes:</p>
<ul>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">If you have multiple <a href="../qbpos_glossary_of_terms/glossarypage.htm#glossary_userlicense">user licenses</a> for a networked installation, you must unlock all licenses to the same level of Point of Sale. User licenses that are not unlocked will not be able to access the company file after the Server Workstation has unlocked.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">There is no need to reinstall the Point of Sale software or transfer your company file, the change to the new level is handled automatically as each workstation is restarted.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Write down or print your new license number and product code. If you ever have to reinstall Point of Sale, you should use these new numbers. If you have to reinstall and have lost these numbers, call <a href="helpandsupport03.htm">Intuit Technical Support</a> for assistance.</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Every unlock comes with a 60-Day, Money-Back Satisfaction Guarantee (ask for details when calling).</p>
</li>
</ul>
<p class="Help-Text"><font class="hcp1">Related Topics</font></p>
<p class="Help-Main-Topic-Links"><a href="hsoverview.htm">Help and support overview</a></p>
<p class="Help-Main-Topic-Links"><a href="helpandsupport19.htm">Point of Sale software updates</a></p>
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