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QBPOS-Help/backups/backup_html_20260109_181155/help_user_information.htm

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<title>Non-Tolerant Activities and the User Information Window</title>
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<p class="Help-Heading-1" style="background-color: #008000;">User Information Window and Non-Tolerant Activities</p>
<p class="Help-Main-Topic-Links"><a href="hsoverview.htm">Help and Support Overview</a></p>
<p class="help-main-topic-links">&#160;</p>
<p class="Help-Text">Some tasks in Point of Sale are <span style="font-style: italic;">non-tolerant</span> activities, meaning that all other workstations must exit Point of Sale before the task can be performed.</p>
<p class="Help-Text">In most cases, the User Information window is displayed automatically if you launch a non-tolerant activity and gives you a list of other workstations currently using the program or applications that must be ended. You can also access this information manually following the procedure below.</p>
<p class="Help-Info-Line">To view the User Information screen:</p>
<ol>
<li class="p-Help-Steps">
<p class="Help-Steps">From the File menu, select <span class="hcp1">Utilities</span> &gt; &#160;<font class="hcp2">User Information</font>.</p>
</li>
</ol>
<p class="Help-Indent">The workstations currently in Point of Sale are displayed. If these workstations exit, you can select <font class="hcp2">Refresh</font> to update the information.</p>
<ol start="2">
<li class="p-Help-Steps">
<p class="Help-Steps">Select <span class="hcp1">OK</span> to exit.</p>
</li>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;">&#160;</p>
<p class="Help-Heading-2">Notes:</p>
<ul style="list-style: disc;">
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">If you use <a href="help_IDN_apps.htm">third-party applications</a> that are integrated with Point of Sale and they are currently connected to the Point of Sale company data they must be shut down for a non-tolerant task to be completed.</p>
</li>
</ul>
<p class="Help-Info-Line">Non-tolerant activities in Point of Sale include:</p>
<ul>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Restoring from data backup files</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Changing certain company preferences</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Cleaning up company data</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Manually downloading and/or installing Point of Sale program updates</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Renaming the company data file</p>
</li>
<li class="p-Help-Bulleted" style="margin-left: -20px;">
<p class="Help-Bulleted">Importing item data</p>
</li>
</ul>
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