142 lines
7.2 KiB
HTML
142 lines
7.2 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Edit or Delete Shipments</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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tr.hcp1 { vertical-align:top; }
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td.hcp2 { padding-right:10px;
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padding-left:10px; }
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ul.hcp3 { list-style:disc; }
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span.hcp4 { font-weight:bold; }
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ol.hcp5 { list-style:decimal; }
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span.hcp6 { font-weight:normal; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1">Edit or Delete Shipments</p>
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<p class="Help-Text"><a class="dropspot" href="javascript:TextPopup(this)" id="a4">How Do I?<img src="../image/expand_icon.GIF" alt="Click to expand/collapse topic list" title="Click to expand/collapse topic list" style="border: none;" width="11" height="11" border="0"></a> <font color="#C0C0C0">|</font> <a href="shipping_shipmgr.htm">Shipping Manager Overview</a></p>
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<div class="droptext" id="POPUP183014335" style="display: none;">
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<table style="vertical-align: top;" cellspacing="0" bgcolor="#FFFFEC">
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<col style="width: 100%;">
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<tr class="hcp1">
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<td style="width:100%;" class="hcp2">
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<p><a href="../qbpos_basic_procedures/printing/basic_printing_shippinglabels.htm">Print shipping labels</a></p>
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</td>
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</tr>
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<tr class="hcp1">
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<td style="width:100%;" class="hcp2">
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<p><a href="shipping_report_track.htm">Track Shipping Manager shipments</a></p>
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</td>
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</tr>
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<tr class="hcp1">
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<td style="width:100%;" class="hcp2">
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<p><a href="shipping_shipmgr_scale.htm">Use an electronic scale with Shipping Manager</a></p>
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</td>
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</tr>
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<tr class="hcp1">
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<td style="width:100%;" class="hcp2">
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<p><a href="shipping_shipmgr_estimates.htm">Enter shipping estimates on customer orders</a></p>
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</td>
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</tr>
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<tr class="hcp1">
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<td style="width:100%;" class="hcp2">
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<p><a href="../qbpos_basic_procedures/sales_tax/basic_tax_shipping.htm">Collect tax on shipping</a></p>
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</td>
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</tr>
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</table>
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<p class="Help-Text"> </p>
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</div>
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<div>
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<p style="font-family: Arial, sans-serif; text-align: right; color: #800000;">Pro</p>
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</div>
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<p class="Help-Text">The ability to edit or delete shipping information may be limited as follows:</p>
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<ul class="hcp3">
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted"><span class="hcp4">Before a receipt has been saved</span>: No restrictions. The shipping information or shipping amount can be edited or deleted.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted"><span class="hcp4">After a receipt has been saved</span>: The shipping information, except amount, can be edited or removed. The amount cannot be removed because payment has already been taken with the shipping included.*</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted"><span class="hcp4">In Shipping Manager:</span> If the shipment was made through Shipping Manager, the shipment or a specific parcel can be edited or deleted in Shipping Manager until the carrier has physically received the package, even if it can no longer be edited or deleted in Point of Sale. However, a change initiated in Shipping Manager does not update the receipt in Point of Sale.</p>
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</li>
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</ul>
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<p class="Help-Info-Line">To edit shipping information before saving the receipt:</p>
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<ol class="hcp5">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Click anywhere in the shipping information area on the receipt. The Enter Shipping Info dialog opens.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Edit the information and click <span class="hcp4">Save</span>.</p>
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</li>
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</ol>
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<p class="Help-Info-Line">To delete the shipping information, including the amount, before saving:</p>
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<ol class="hcp5">
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<li class="p-Help-Steps">
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<p class="Help-Steps"> Click the <span class="hcp4">Options</span> button in the shipping information area on the receipt.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Click <span class="hcp4">Remove Shipping Info</span>.</p>
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</li>
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</ol>
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<p class="Help-Text">The information and shipping charge is immediately removed.</p>
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<p class="Help-Info-Line">To edit shipping information after saving the receipt:</p>
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<ol class="hcp5">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Find and open the receipt in sales history.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">From the I Want To menu, select <span class="hcp4">Add/Edit Shipping Information</span>.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">In the Shipping Info section of the receipt, make a selection from the drop-down <span class="hcp4">Options</span> list:</p>
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</li>
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</ol>
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<p class="Help-Indent" style="font-weight: bold;">Ship Items via Shipping Manager: <span class="hcp6">Available only if Shipping Manager is enabled. Launches Shipping Manager for shipping or tracking the shipment. If a tracking number is recorded on the receipt, this option will connect to the carrier's web site to track the progress of the package.</span></p>
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<p class="Help-Indent" style="font-weight: bold;">Edit Shipping Info: <span class="hcp6">Allows you to change or remove the shipping address, shipping provider, ship date, and tracking number. You cannot however remove the shipping amount.</span></p>
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<p class="Help-Indent" style="font-weight: bold;">Remove Shipping Info<span class="hcp6">: Removes all shipping information except the shipping amount.</span></p>
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<p class="Help-Indent"><span class="hcp4">Print  Mailing Label:</span> This option prints a <a href="../qbpos_basic_procedures/printing/basic_printing_shippinglabels.htm">shipping/mailing label</a> using the printer and template set up in Point of Sale.</p>
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<p class="Help-Indent"><span class="hcp4">Print Packing Slip:</span> Prints a listing of items to be shipped and both the Bill To and Ship To addresses.</p>
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<ol start="3" class="hcp5">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <span class="hcp4">Save</span>.</p>
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</li>
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</ol>
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<p class="Help-Text"> </p>
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<p class="Help-Heading-2">Notes:</p>
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<ul class="hcp3">
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted"><span class="hcp4">*</span>The only way to remove or edit the shipping amount after a receipt has been saved is to <a href="../qbpos_recording_sales_and_returns/receipt1012.htm">reverse</a> the receipt and then create a new corrected one with the updated shipping information. If canceling the shipment, you may find it quicker to create a new receipt to refund the shipping amount to the customer.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">Since they are just estimates, <a href="shipping_shipmgr_estimates.htm">shipping amounts and information on customer orders</a> can be edited or removed at anytime.</p>
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</li>
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</ul>
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<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
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if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
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TextPopupInit('a4','POPUP183014335');
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//]]></script>
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</body>
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</html>
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