69 lines
3.2 KiB
HTML
69 lines
3.2 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Manually Issuing or Canceling a Reward</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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img.hcp1 { border:none; }
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ol.hcp2 { list-style:decimal; }
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span.hcp3 { font-weight:bold; }
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span.hcp4 { font-style:italic; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1">Manually Issuing or Canceling a Reward</p>
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<p class="Help-Text"><a href="cust_rewards_oview.htm">Rewards Program Overview</a> <span style="color: #c0c0c0;">|</span> <a href="cust_mergeduplicates.htm">Legal Considerations</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"></p>
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<div style="float: none;">
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<p style="font-family: Arial, sans-serif; text-align: right; color: #800000;">Pro</p>
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</div>
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<p class="Help-Text">You can manually issue or cancel a previously issued customer reward if necessary.</p>
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<p class="Help-Info-Line">To do this task:</p>
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<ol class="hcp2">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Open the customer record in edit mode and navigate to the Rewards section.</p>
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</li>
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</ol>
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<p class="Help-Indent">A list of the customer's current rewards is displayed.</p>
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<ol start="2" class="hcp2">
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<li class="p-Help-Steps">
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<p class="Help-Steps">To issue a reward, click <span class="hcp3">New</span>. When prompted, indicate if you want to reset the customer's purchase balance toward their next reward to zero (0).</p>
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</li>
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</ol>
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<p class="Help-Indent" style="font-weight: bold;">OR</p>
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<p class="Help-Indent">To cancel a reward, select the reward in the list and then click <span class="hcp3">Remove</span>. Select <span class="hcp3">Yes</span> in the confirmation dialog.</p>
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<ol start="3" class="hcp2">
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<li class="p-Help-Steps">
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<p class="Help-Steps">Click <span class="hcp3">Save</span>.</p>
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</li>
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</ol>
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<p class="Help-Text"> </p>
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<p class="Help-Heading-2">Notes:</p>
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<ul style="list-style: disc;">
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">The customer's future purchases will continue to accumulate toward a future reward unless you clear the <span class="hcp3">Rewards Member</span> check box.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">The <a href="cust_mergeduplicates.htm">Reward Reason</a><img src="../image/yellow_up.gif" alt="Click to display a popup topic" title="Click to display a popup topic" width="10" height="12" border="0" class="hcp1"> will be prefilled with <span class="hcp4">Manually Issued</span> or <span class="hcp4">Manually Removed</span>.</p>
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</li>
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</ul>
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<p class="Related-Topics">Related Topics</p>
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<p class="Help-Text"><a href="../qbpos_recording_sales_and_returns/receipt_redeem_reward.htm">Redeem a Reward</a></p>
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</body>
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</html>
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