138 lines
7.8 KiB
HTML
138 lines
7.8 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta http-equiv="Keywords" CONTENT="firewall, 19, grant, access, permission">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Configure Your Firewall</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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font.hcp1 { font-style:italic; }
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span.hcp2 { font-weight:bold; }
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-->
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</style>
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</head>
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<body><a name="642b3b9347ca42c9b00b820c00c373fa=2"></a><a name="642b3b9347ca42c9b00b820c00c373fa=1"></a>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<a name="642b3b9347ca42c9b00b820c00c373fa=2"></a><a name="642b3b9347ca42c9b00b820c00c373fa=1"></a>
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<p class="Help-Heading-1" style="background-color: #008000;">Configure
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Your Firewall</p>
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<p class="Help-Text"><a href="hsoverview.htm">Help and Support</a> <span
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style="color: #c0c0c0;">|</span> <a href="helpandsupport16.htm">Troubleshoot</a></p>
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<p class="help-text"> </p>
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<p class="Help-Text">A <a href="javascript:void(0);" id="a1" onmouseover="if (parseInt(navigator.appVersion) >= 4 && typeof(BSPSPopupOnMouseOver) == 'function') BSPSPopupOnMouseOver(event);" class="BSSCPopup" onclick="BSSCPopup('help_whatisfirewall.htm');return false;">firewall</a>, on either the Client
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or Server workstation, can block communication between workstations and
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the Point of Sale company data or to the Internet. You may see a message
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from the firewall if this is the case.</p>
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<p class="Help-Text"><font class="hcp1">Note: Some firewalls
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dont display a message and others display messages only if the current
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user has Windows Administrator rights. Make sure you are logged into Windows
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with Administrator rights to ensure you are seeing any messages your firewall
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might be generating. Read</font> <a href="help_windows_user_rights.htm">configure
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Windows user rights</a> <font class="hcp1">for more information.</font></p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Heading-2">Get Latest Firewall Updates</p>
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<p class="Help-Text">Several major firewall applications are updated regularly
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with the latest Point of Sale file and port information and will automatically
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allow access to the ports and files needed. Use your firewall applications
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instructions to be sure you have the most recent updates available before
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installing Point of Sale and each time you install a <a href="helpandsupport19.htm">Point
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of Sale update</a>.</p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Heading-2">Windows Integrated Firewall</p>
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<p class="Help-Text">If you use the Windows integrated firewall, and it
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is blocking access, Point of Sale will alert you on startup and offer
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to automatically configure the firewall for you. It is strongly recommended
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that you allow the automatic configuration.</p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Help-Heading-2">Manually Configuring Firewalls</p>
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<p class="Help-Text">Each firewall program presents its interface in a
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slightly different manner; each provides its own phrase for asking what
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you would like to do regarding the action it views as a possible threat.
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You will see some form of the question, "What do you want to do about
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this?" That question will be followed by a list of options, such
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as allow, grant, deny, block, permit, or something similar, from which
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you must choose an action.</p>
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<p class="Help-Text"><font style="font-weight: bold; font-style: italic;">You
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should select the option to allow, grant or permit the action</font>.
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There should not be a prompt the next time the same action is performed.
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However, permitting one action for one file will not automatically enable
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all actions from anywhere in the Point of Sale program. Several different
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Point of Sale files perform actions that might be seen by your firewall
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as an attempt to connect to the Internet. Permission must be granted separately
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for each action.</p>
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<p class="Help-Text">If firewall messages continue to appear, it may be
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necessary to manually configure the firewall to allow access for the required
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program files.</p>
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<p class="Help-Text">If you need to manually configure your firewall application,
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you should review the appropriate sections of the manual or help file
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that was supplied with the firewall program.</p>
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<p class="Help-Text"> </p>
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<p class="Help-Text"><span class="hcp2">Note</span>: Windows
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64 bit version is shown below.<br>
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          For 32 bit
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versions, (x86) is not shown in the path. For example: C:\Program Files\Intuit\QuickBooks
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Point of Sale 19.0</p>
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<p class="Help-Text">The program files to grant access to are:</p>
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<ul>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBPOSShell.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBPOS.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBDBMgrN9.exe<br>
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C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\DatabaseServer</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBDBMgrN10.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\DatabaseServer</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBDBMgrN16.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\DatabaseServer</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBDBMgrN17.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\DatabaseServer</p></li>
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<li class="p-Help-Nested-List"><p class="Help-Nested-List">QBPOSDBService.exe<br>
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 C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\DatabaseServer</p></li>
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</ul>
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<p class="Help-Nested-List">The services to grant access to are:</p>
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<ul style="list-style: disc;">
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<li><p class="Help-Nested-List">Intuit Update Service</p></li>
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<li><p class="Help-Nested-List">Intuit Entitlement Service</p></li>
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<li><p class="Help-Nested-List">QBPOS Database Manager</p></li>
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</ul>
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<p class="Help-Text" style="font-style: normal;"><span class="hcp2">Note</span>:
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Folder locations shown assume the default installation location on Windows
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8/ 7/Vista. Adjust accordingly if you installed to a different location.
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If necessary, use Windows Search from My Computer to locate these files.</p>
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<p class="Help-Text" style="margin-top: 0; margin-bottom: 0;"> </p>
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<p class="Related-Topics">Related Topics</p>
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<p class="Help-Main-Topic-Links"><a href="help_data_connection.htm">POS
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company data connection issues</a></p>
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<p class="Help-Main-Topic-Links"><a href="helpandsupport17.htm">Performance
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and networking issues</a></p>
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<p class="Help-Main-Topic-Links"><a href="../qbpos_qb_data_exchange/qbdata10.htm">Troubleshoot
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QuickBooks Financial Exchange</a></p>
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<p class="Help-Main-Topic-Links"><a href="helpandsupport17.htm#help_port_filters">Configure
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port filters</a></p>
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<p class="Help-Text"><a href="hsoverview.htm">Help and support overview</a></p>
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<p class="Help-Main-Topic-Links"><a href="helpandsupport03.htm">Contact
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Technical Support</a></p>
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