# Returns & Refunds

30-day hassle-free return policy

## 30-Day Return Policy

We want you to love your purchase! If you're not completely satisfied, you can return most items within 30 days of delivery for a full refund.

### How to Return an Item

1. Contact our customer service team to initiate a return
2. Pack the item securely in its original packaging
3. Include your order number and reason for return
4. Ship the package using our prepaid return label
5. Refund will be processed within 5-7 business days after we receive the item

### Return Requirements

- Item must be unused and in original condition
- Original packaging and tags must be intact
- Custom or personalized items cannot be returned
- Sale items are final sale unless defective

Questions about returns? Contact us at returns@skyartshop.com or call 1-800-SKY-ARTS