61 lines
3.1 KiB
HTML
61 lines
3.1 KiB
HTML
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<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
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<meta name="generator" content="Adobe RoboHelp 2019">
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<title>Notes: Reverse a Voucher at a Remote Store</title>
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<link rel="StyleSheet" href="../qbpos.css" type="text/css">
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<style type="text/css">
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/* FORCE ALL FONTS TO 12PT */
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* { font-size: 12pt !important; }
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body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
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</style>
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<style title="hcp" type="text/css">
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<!--
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span.hcp1 { font-weight:bold; }
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font.hcp2 { font-weight:bold; }
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-->
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</style>
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</head>
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<body>
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<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
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<p class="Help-Heading-1" style="background-color: #008000;">Notes: Reverse a Voucher at a Remote Store</p>
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<p class="Help-Text"><a href="multi_store_overview.htm">Multi-Store Overview</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_receiving/vouchersoverview.htm">Receiving Overview</a></p>
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<div>
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<p style="font-family: Arial, sans-serif; text-align: right;
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color: #800000;"> </p>
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</div>
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<p class="Help-Text">Headquarters can edit (vendor billing information and discount fields only) and reverse a former voucher without restrictions. Remote stores, however, cannot edit receiving vouchers and can only reverse a voucher until it has been sent to Headquarters. If an error is discovered after a voucher has been sent to Headquarters you have two methods available to fix the error:</p>
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<ul>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">Reverse the voucher at Headquarters. Inventory at the remote will be corrected after the next Store Exchange, but the remote receiving history will not be updated.</p>
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</li>
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<li class="p-Help-Bulleted" style="margin-left: -20px;">
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<p class="Help-Bulleted">Use a return, copy, and correct procedure at the remote store. This procedure will create a return voucher to cancel out the original receiving voucher's effect on inventory, and then create a new corrected receiving voucher to update both inventory and your receiving history with the correct information.</p>
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</li>
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</ul>
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<p class="Help-Info-Line">To return, copy, and correct a voucher:</p>
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<ol>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Locate the original voucher in your Receiving History.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <span class="hcp1">C</span><font class="hcp2">opy Voucher</font>.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Select <span class="hcp1">C</span><font class="hcp2">hange to</font> <span class="hcp1">R</span><font class="hcp2">eturn Voucher</font> from the I Want To menu to make the copy a return voucher. Leave all items, quantities, costs, etc., the same as the original. Save this new return voucher.</p>
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</li>
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<li class="p-Help-Steps">
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<p class="Help-Steps">Locate and copy the original voucher a second time. Make corrections on this copy to reflect the actual items, quantities, and costs of the received merchandise and save.</p>
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</li>
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</ol>
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<p class="Help-Text"> </p>
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</body>
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</html>
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