Search for a Customer Order

Pro

Instructions for searching in your customer order lists (layaway, sales order, or work order) are given below.

You can also locate customer orders by looking in the customer's history.

To search for a customer order:

  1. Enter a search keyword in the Find field at the top of the order list:

Keyword

Notes

Order #:

Enter the order number

Order Date:

Enter in mm/dd/yyyy or mm/yyyy format, including slashes, Example: 10/05/2005 finds all orders made on October 5; 10/2005 finds all orders made in October

Associate:

Enter Associate login name

Customer Name

Enter customers last or first name

Company Name:

Enter the customers company name

Serial #:

Enter an item serial number that was recorded on the order

  1. Click  Find (magnifying glass icon) or press <Enter>.

All matching orders are listed in the Find window.

  1. Confirm and select the correct order or select from other options:

The order is displayed and all normal options are available to take or refund deposits, sell items, generate a purchase order, or print are available.

OR

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Customer order overview

Customizing the columns in the Find window