Hardware Troubleshooter

Hardware DriversClick to display a popup topic | Compatible Hardware List | Hardware Setup Wizard

 

The Hardware Troubleshooter can help you identify and correct problems with your Point of Sale hardware.

To use the Hardware Troubleshooter:

  1. From the Point of Sale Help menu, select Hardware Troubleshooter.

  2. Select the type of hardware with which you are having trouble.

  3. Follow the on-screen prompts to narrow down the possible causes, try the suggested solutions, and then use the test option to verify the issue has been resolved.

 

Notes:

Troubleshoot a receipt printer

Troubleshoot a cash drawer

Troubleshooting overview

Help and support overview