Creating an Adjustment Memo: Basic Steps
How do I? | Memo Fields | Adjustments Overview
Basic
Note: The ability to see cost fields, including margin and markup and other fields related to cost, can be controlled by security rights. If you do not have the right to view item costs, the fields will be masked like this "*****". This right affects cost fields in inventory and on all documents and reports.
To create a memo:
From the Inventory menu, select New Quantity Memo or New Cost Memo.
Enter information into the appropriate memo fields at the top of the form.
The Reason field must have an entry.
Enter the New Qty or New Cost for the item in either of these ways:
Highlight the item and select Edit Item (<F5>) to open the Item Information window. Enter the adjusted value and then select OK (<F5>) to close the window, or
Navigate to the respective field in the item list and make changes directly there.
Select Save & Print or Save Only.
Notes:
You cannot list non-inventory or service items on a quantity adjustment memo since these items, by definition, have no on-hand quantity in inventory.
(Pro) Likewise, group items cannot be added to quantity or cost memos, since neither the quantity or the cost of the group is tracked. You can adjust the cost of the component items included in a group item.
(Pro) If using multiple units of measure, all adjustments are done relative to the base unit of measure.
(Pro w/multiple stores) Headquarters only: If making a memo for a store other than HQ, select the store from the drop-down list in the Store field.
Notes on the quantity/cost difference Fields![]()
Tip: Changing the quantity of a large number of items or a style![]()