47 lines
2.7 KiB
HTML
47 lines
2.7 KiB
HTML
|
|
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
|
|
<html>
|
|
<head>
|
|
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
|
|
<meta name="generator" content="Adobe RoboHelp 2019">
|
|
<title>Pole Display FAQs</title>
|
|
<link rel="StyleSheet" href="../qbpos.css" type="text/css">
|
|
<style type="text/css">
|
|
/* FORCE ALL FONTS TO 12PT */
|
|
* { font-size: 12pt !important; }
|
|
body, p, li, ol, ul, div, span, td, th, h1, h2, h3, h4, h5, h6 { font-size: 12pt !important; }
|
|
</style>
|
|
|
|
|
|
|
|
|
|
</head>
|
|
<body><a name="642b3b9347ca42c9b00b820c00c373fa=1"></a>
|
|
<script type="text/javascript" src="../ehlpdhtm.js" language="JavaScript1.2"></script>
|
|
|
|
|
|
<p class="Help-Heading-1" style="background-color: #008000;">Pole (Shopper) Display FAQs</p>
|
|
<p class="Help-Main-Topic-Links"><a href="../qbpos_equipment/equip_poledisplaylist.htm">Compatible Pole Displays</a> <span style="color: #c0c0c0;">|</span> <a href="../qbpos_workstation_preferences/wsprefs_poledisplay.htm">Configure your Pole Display</a></p>
|
|
<p class="Help-Info-Line">Nothing displays on my pole display. What could be wrong?</p>
|
|
<p class="Help-Text">Check the following, seeking the help of a qualified computer consultant if necessary:</p>
|
|
<ul>
|
|
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
|
<p class="Help-Bulleted">Be sure the display has power. Some older units have a power switch located under the display unit; be sure this is turned on. When the unit is first powered on, the display will show the power up information for several seconds. If you do not see this then it is either not getting power or the unit is defective.</p>
|
|
</li>
|
|
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
|
<p class="Help-Bulleted">Ensure that the port selected in workstation preferences matches the physical port on the computer.</p>
|
|
</li>
|
|
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
|
<p class="Help-Bulleted">Serial pole displays may conflict with other serial devices, such as modems or printers, even if the other device is not connected or powered on. It may be necessary to reassign other serial devices to different ports.</p>
|
|
</li>
|
|
<li class="p-Help-Bulleted" style="margin-left: -20px;">
|
|
<p class="Help-Bulleted">If using a <font style="font-weight: bold;">Logic Controls</font> pole display, unplug the unit for a few minutes an then plug back in; this will reset the display</p>
|
|
</li>
|
|
</ul>
|
|
<p class="Related-Topics">Related Topics</p>
|
|
<p class="Help-Main-Topic-Links"><a href="../qbpos_equipment/equipment_install_cd7220poledisplay.htm">Install the Partner Tech CD7220 pole display</a></p>
|
|
<p class="Help-Main-Topic-Links"><a href="helpandsupport16.htm">Troubleshooting overview</a></p>
|
|
<p class="Help-Text"><a href="hsoverview.htm">Help and support overview</a></p>
|
|
</body>
|
|
</html>
|